Krazie_GH05T Apr 28, 2015 @ 6:41pm
[SOLVED] Do anyone know that why RBC Visa Virtual Debit Card doesn't work on Steam?
I was trying to use it to buy Steam games, but unfortunately each time I tried it, Steam always said it has been declined by card company, so what is the problem? Canadian Visa Debit doesn't support the payment from a website other than Canadian website???

[IT HAS BEEN SOLVED]
I don't know why, the problem just has been fixed automatically after 2 days since I posted this discussion, maybe there is a time to wait for activating a Visa Debit Card, but anyway, thanks to those who had tried to help me to solve this problem!
Last edited by Krazie_GH05T; Apr 30, 2015 @ 3:58pm
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Showing 1-15 of 33 comments
Krazie_GH05T Apr 28, 2015 @ 6:50pm 
Originally posted by moeroris:
You may wish to check this article:
https://support.steampowered.com/kb_article.php?ref=4004-OFKB-3935
Well, ive checked it, but actually those solutions are useless to me, the error message just simply shows "Your purchase has not been completed. Your credit card information has been declined by your credit card company."
Jasoℵ Apr 28, 2015 @ 6:56pm 
Maybe they don't use that card as a supporting payment. You could always find alternative methods
Krazie_GH05T Apr 28, 2015 @ 7:00pm 
Originally posted by Kal-El:
Maybe they don't use that card as a supporting payment. You could always find alternative methods
Well, I can definitely go buy a Steam gift card or a Visa/MasterCard gift card at a convenience store, but its quite inconvenient, so I want to try to use debit card to pay online. And also I might use it for some other retail stores.
Last edited by Krazie_GH05T; Apr 28, 2015 @ 7:00pm
76561193857876471 Apr 28, 2015 @ 7:00pm 
Make sure you are entering your name and address exactly as they are registered with your bank.
Krazie_GH05T Apr 28, 2015 @ 7:02pm 
Originally posted by moeroris:
Make sure you are entering your name and address exactly as they are registered with your bank.
Well, I believe that I entered them correctly, or can you tell me a way to check the billing address? Are you currently using Visa Debit Card to buy games on Steam in Canada?
76561193857876471 Apr 28, 2015 @ 7:04pm 
I am using Visa debit in Canada, though not through RBC. If I log on to online banking, I can click "Home Address" to see the information on file. Hopefully RBC offers a similar feature.
Krazie_GH05T Apr 28, 2015 @ 7:07pm 
Originally posted by moeroris:
I am using Visa debit in Canada, though not through RBC. If I log on to online banking, I can click "Home Address" to see the information on file. Hopefully RBC offers a similar feature.
What bank are you using? If it works, then I can open an account in dat bank. And I've checked the address, and I am sure that I entered the correct address now, what should I do?
Last edited by Krazie_GH05T; Apr 28, 2015 @ 7:12pm
76561193857876471 Apr 28, 2015 @ 7:13pm 
I bank with CIBC.
Krazie_GH05T Apr 28, 2015 @ 7:18pm 
Originally posted by moeroris:
I bank with CIBC.
Ok, thank you for helping, I might consider to get CIBC bank account or just wait until next year so that I can make a paypal account
76561193857876471 Apr 28, 2015 @ 7:48pm 
You may wish to register a support account and open a ticket. Not sure if Steam can help or not, but it can't hurt to ask.
CharlestONE Apr 28, 2015 @ 8:00pm 
Originally posted by Krazie_GH05T:
Originally posted by moeroris:
I bank with CIBC.
Ok, thank you for helping, I might consider to get CIBC bank account or just wait until next year so that I can make a paypal account

Can you use that card through paypal?
Krazie_GH05T Apr 28, 2015 @ 8:04pm 
Originally posted by moeroris:
You may wish to register a support account and open a ticket. Not sure if Steam can help or not, but it can't hurt to ask.
I've already opened a ticket :P I think the only way for me to buy steam games now is to buy a steam gift card :( I have wait until I am 18 years old then I can open a paypal account..
Last edited by Krazie_GH05T; Apr 28, 2015 @ 8:05pm
Krazie_GH05T Apr 28, 2015 @ 8:04pm 
Originally posted by #Let Girls Learn #Sunshine Week:
Originally posted by Krazie_GH05T:
Ok, thank you for helping, I might consider to get CIBC bank account or just wait until next year so that I can make a paypal account

Can you use that card through paypal?
I am not 18 years old yet, so sorry for that question
CharlestONE Apr 28, 2015 @ 8:13pm 
Originally posted by Krazie_GH05T:
Originally posted by #Let Girls Learn #Sunshine Week:

Can you use that card through paypal?
I am not 18 years old yet, so sorry for that question
Is that a Canadian rule? I know I had a paypal account when I was 16 but that was about 8 years ago.

buying a digital gift through paypal does not even ask for your age.
https://www.paypal-gifts.com/us/brands/steam-digital-wallet-code.html
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Date Posted: Apr 28, 2015 @ 6:41pm
Posts: 33