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What behaviour do you experience with non Steam games (with Steam not running)? Or connecting the controllers while Steam is closed and just spamming inputs?
And is Steam Input on or off? I think with it off (PS config support disabled) prior to connecting the controllers (or power-cycling them after) means the controllers will run in basic mode.
I've been reading this: https://ds4-windows.com/troubleshoot/not-detecting-controller/bluetooth/
There are parts that won't apply for you but the info looks insightful - perhaps some suggestion there may help.