Recovering Account
I need help. how can I recover my old account? I still have the username and password and I do have access to the e-mail but unfortunately I lost my phone with the steam guard authenticator (and I’m not sure if I still have the recovery code that starts with R) Is there any way that I can recover that? Thanks! I tried recovering it through web and it says the account provided is locked please contact support. I tried sending e-mail to support@steampowered.com but it says to direct to website since their e-mail is unmonitored now. Thank you in advance!
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Zarineth Sep 8, 2023 @ 1:50pm 
https://steamcommunity.com/sharedfiles/filedetails/?id=1126288560

Make sure to log out of any Steam account. Ticket system is the only way to contact support.
Last edited by Zarineth; Sep 8, 2023 @ 1:50pm
Hi! It states that my account is locked and to contact steam support. May I know what to do next?
Lilim Sep 8, 2023 @ 2:42pm 
Originally posted by iiwish:
It states that my account is locked and to contact steam support. May I know what to do next?

Proceed with step 2 of the guide.
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Showing 1-3 of 3 comments
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Date Posted: Sep 8, 2023 @ 1:48pm
Posts: 3