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"Account Alert"
(THIS HAPPENED ON MY MAIN ACCOUNT)
The other day I was commenting on the profile of a typical spam friend that is usually put on profiles with a sexual link, like "friends", and I received an instant ban from Steam.

Account Alert for ------ - 2 JUL 2022
This account has been banned for posting or upvoting suspicious content on Steam
When certain content on Steam is flagged as suspicious, the account that posted it or upvoted that content is blocked so the owner can protect the account, computer, and email.

Links, messages, and other types of content used for account takeovers, scams, phishing attacks, and other illegal or malicious activities are considered suspicious content.

The account will have limited functionality until you contact Steam Support. In the meantime, it will not be possible to participate in the Community, make trades, use the market, make account changes or play on VAC-protected servers.

Contact Steam Support

The only thing I want to know is if this ban is permanent or temporary, because in the message it appears that "until I contact steam support" and there is no deadline for the ban, I've been waiting a day and a half, and I don't know when the support is going to answer me with my evidence or they will just ignore me and I will be permanently blocked.

(It should be noted that this is the first time something like this has happened to me, I have seen people who publish explicit sexual content in the same artworks, or screenshots, and to this day nothing like mine has happened to them, they banned me instantly just for having put a link to a porn page) I really already consider that Steam is very sensitive to that, being that before if it could be done without any problem. I think it was the same automated comment system that banned me.

I thank you in advance and I know that I only have to wait for the Steam support, I would just like to know if something similar has happened to someone and that they can answer me if ban it is permanent or momentary. Good day.
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Showing 1-9 of 9 comments
Wolf Knight Jul 6, 2022 @ 10:41am 
contact steam support like it says. only they can answer your question about how long the ban is. if you dont contact them, it will be permanent
J4MESOX4D Jul 6, 2022 @ 10:41am 
Does the account alert appear as a red notice on your profile like this https://i.ytimg.com/vi/v-ZS1_7H2YI/maxresdefault.jpg ?

If not, it's a scam message. This has to be clarified first.
KalGimpa Jul 6, 2022 @ 10:41am 
obvious question

what account are you posting from?

if that one and you avhe not gotten a reply from support yet, i would say that you should make sure to do all of these

DO NOT TRADE

1. Scan for malware https://www.malwarebytes.com/
2. Deauthorize all other devices https://store.steampowered.com/twofactor/manage
3. Change passwords from a trusted/clean computer.
4. Generate new backup codes for your Mobile App https://store.steampowered.com/twofactor/manage
5. Revoke the API key https://steamcommunity.com/dev/apikey (there should be nothing in the APIKEY)

if another, it is possible that your account was used to scam after ebing compromised and you need to wait for support to respond.
Last edited by KalGimpa; Jul 6, 2022 @ 10:42am
Originally posted by J4MESOX4D:
Does the account alert appear as a red notice on your profile like this https://i.ytimg.com/vi/v-ZS1_7H2YI/maxresdefault.jpg ?

If not, it's a scam message. This has to be clarified first.
Yes, it is a red sign that appears next to my balance on Steam
JPMcMillen Jul 6, 2022 @ 10:45am 
Sounds like Steam thinks that your account may have been hijacked and wants to confirm that you, the owner, are the only one in control of the account.

Also, posting joke links isn't a good idea.
my new friend Jul 6, 2022 @ 10:46am 
If it was your content that got banned and it led to a Community ban and account lock on that account, you have to wait for support to respond once you provide proof of ownership of the banned account.
J4MESOX4D Jul 6, 2022 @ 10:47am 
Originally posted by Xeon:
Originally posted by J4MESOX4D:
Does the account alert appear as a red notice on your profile like this https://i.ytimg.com/vi/v-ZS1_7H2YI/maxresdefault.jpg ?

If not, it's a scam message. This has to be clarified first.
Yes, it is a red sign that appears next to my balance on Steam
Just await a response from Steam. Bear in mind that restrictions like these are not applied instantly and could either be done as a precaution or after an investigation. What you were doing at the time was most likely irrelevant.
ifrit Aug 14, 2023 @ 2:17am 
hello guys, i have the same problem today, i logged in and i see this message. i have no idea why. the only thing that comes to my mind is because i build new pc for my self and i give my old pc to my brother without formating but he have his own steam account, we live at the same house, same internet connection... is anyway i can talk with the steam support? i try to find out how but i can't :/

edit: is all good, it has a message for payment method appears UNDER the steam client .... stupid me :D
Last edited by ifrit; Aug 14, 2023 @ 2:23am
Mont Aug 14, 2023 @ 6:49am 
This thread was quite old before the recent post, so we're locking it to prevent confusion.
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Date Posted: Jul 6, 2022 @ 10:36am
Posts: 9