There was an error with a recent Steam purchase, but i still got billed???

[Mem8or]

i wanted to buy some games but instead of getting a confirmation email i get a email saying the purchase failed but i still got billed


(i am using IDEAL)

Its telling me i need to buy it again?
does my money get refunded if the purchase fails? because i don't want to pay twice.

[cSg|mc-Hotsauce]

Failed purchases means the money was never sent to Steam and will be released back to you in a few days or so.

[It's LOG - From Blammo!]

Yeah steam has some purchase issues right now

[DarkWolf]

Same here, first purchase canceled, but still billed. Second try the same at the moment, open payment, but the money is gone.
First was sofortüberweisung, second try giropay. So seems a general problem at stream right at the moment.

[It's LOG - From Blammo!]

It seems my purchase has been removed from my account. Do you guys have that as well? If you look at Purchase History? Can you confirm?

[Ricardo]

same issue here, also with iDeal

[It's LOG - From Blammo!]

Originally posted by Ricardo:

same issue here, also with iDeal

Yeah also with IDeal here. The purchase order is also gone from my Purchase History.

[It's LOG - From Blammo!]

Originally posted by Powdered Toast Man:

Originally posted by Ricardo:

same issue here, also with iDeal

Yeah also with IDeal here. The purchase order is also gone from my Purchase History.

Order has been removed. Here is a screen shot.

https://ibb.co/48y6RJ0

[ItsJovanaar-TTV]

This is getting really ridiculous. I'd rather have them remove iDeal support all together than having this.

[🗿 zaginiony 🗿]

I have the same issue, but with PaySafeCard

[henc]

Originally posted by Ricardo:

same issue here, also with iDeal

same here