JBRoad Jan 30, 2019 @ 5:43pm
{CLOSED} Sound issues with certain games
Hi to all the community

Coming here as I'm facing some sound issues with certain steam games. The problem seems to have happened to others but can't find a valid solution to my problem.

I'm using a MSI GP63 8RE gamng laptop and I noticed recently that some gameshave no audio.

The problems seems to come from the audio pilot and/or the signal being sent to the speakers.

Actually, the problem only happens with "small" games like "Elder sign omens", "This is the police", "One deck dungeon",...but I don't have that problem with "big"games like GTA 5 or Rise of the Tomb Raider.

I've tried uninstalling/reinstalling the drivers, I checked that the speakers are selected by default, tried disabling the antivirus, tried to put only the sound in mono only,...nothing worked.

I think of a possible conflict between two drivers but can't find which ones.

Last thing I observed is that htose games have sound when plugged to a TV by an HDMI cable.

So, open to suggestions to help me resolve this issue

Thanks a lot for the help
Last edited by JBRoad; Feb 5, 2019 @ 4:39pm
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JBRoad Feb 5, 2019 @ 3:55pm 
Ok Folks,

I think I found what was messing around.

It seems to come from the Nahimic app installed when you use the realtek driver provided by MSI.

I already read that some people had their problems solved by uninstalling Nahimic and I tried that without much success!

And finally, an idea I tried solved the audio problem.

Actually, I uninstalled again Nahimic (it had reinstalled when I uninstalled/reinstalled my audio drivers) in the Windows Program Manager then I thought of launching the "msconfig" command to see what were the servies still running!

And guess what? I found a service named "Nahimic service" still running under the "Service" tab. I unchecked the box, saved the changes and rebooted the system...and tadaaaa, sound has come back.

And the problem really comes from that service, as I made the serivce re-running and witnessed an audio loss again...

So this reply to my message as it may eventually help someone facing the same problem as mine
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Date Posted: Jan 30, 2019 @ 5:43pm
Posts: 1