water Dec 30, 2019 @ 10:53am
steam download gets stuck at a certain point
Hi I got a big problem here. So basically I've tried to download GTA 5 but it gets stuck at exactly 15.9 GB, it will not go any higher than that. I also have the same problem when I try to download ETS 2 wich gets stuck at 3.2GB.
My usual downloads speed ist around +11MB/s but it drops to 0Bytes then goes up to 50 KB/s and drops back to 0.

https://imgur.com/bVg945s

I tried every single solution that I've found

-download location
-download cache
-reinstalling steam
-booting in safe mode
-reinstalling ethernet drivers(I am using LAN)

Can't exactly remember what esle I've tried Haha

I have to drives SSD and HDD and this problem occures on both drives

Thanks
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Showing 1-14 of 14 comments
Komrade Dec 30, 2019 @ 10:55am 
Make sure Steam is whitelisted in both the firewall and anti-virus.
water Dec 30, 2019 @ 11:20am 
I tried that already. Disabled firewall completely and I dont even have no anti virus
Last edited by water; Dec 30, 2019 @ 11:23am
water Dec 30, 2019 @ 11:32am 
Btw Disk usage is at 0 wich is strange
water Jan 2, 2020 @ 11:24pm 
Ok so I just found this here
"[2020-01-03 06:08:45] AppID 271590 update canceled : Failed updating depot 271593 while waiting for progress (Connection timeout)
[2020-01-03 06:08:45] AppID 271590 update changed : Running,Downloading,Staging,Stopping,"
Iceira [W10] Jan 2, 2020 @ 11:42pm 
Originally posted by welle:
Ok so I just found this here
"[2020-01-03 06:08:45] AppID 271590 update canceled : Failed updating depot 271593 while waiting for progress (Connection timeout)
[2020-01-03 06:08:45] AppID 271590 update changed : Running,Downloading,Staging,Stopping,"

retry, if not possible contact Rockstar support ( steam is not responsible for other games devs content or bugs. ) even then it look like stream issue , it will not take 2sec and rockstar will contact steam with it, if its a steam issue.
Last edited by Iceira [W10]; Jan 2, 2020 @ 11:44pm
water Jan 3, 2020 @ 12:30am 
just installed another version of my network driver and still no sucsess :/

Its probably something network related but im still not sure


[2020-01-03 09:21:58] Current download rate: 83.569 Mbps
[2020-01-03 09:22:17] HTTP (SteamCache,81) - cache15-ams1.steamcontent.com (155.133.248.26:80 / 155.133.248.26:80, host: cache15-ams1.steamcontent.com): Closing connection
[2020-01-03 09:22:17] Got 30 download sources and 0 caching proxies via ContentServerDirectoryService::BYieldingGetServersForSteamPipe (87/0)
[2020-01-03 09:22:17] Created download interface of type 'SteamCache' (7) to host cache2-ams1.steamcontent.com (cache2-ams1.steamcontent.com)
[2020-01-03 09:22:24] HTTP (SteamCache,112) - cache14-ams1.steamcontent.com (155.133.248.25:80 / 155.133.248.25:80, host: cache14-ams1.steamcontent.com): Received 0 (Invalid) HTTP response for depot 271593
[2020-01-03 09:22:24] HTTP (SteamCache,112) - cache14-ams1.steamcontent.com (155.133.248.25:80 / 155.133.248.25:80, host: cache14-ams1.steamcontent.com): Disabling dual-stack for this connection
[2020-01-03 09:22:24] HTTP (SteamCache,112) - cache14-ams1.steamcontent.com (155.133.248.25:80 / 155.133.248.25:80, host: cache14-ams1.steamcontent.com): Closing connection
[2020-01-03 09:22:24] Created download interface of type 'SteamCache' (7) to host cache3-fra1.steamcontent.com (cache3-fra1.steamcontent.com)
[2020-01-03 09:22:59] Current download rate: 1.083 Mbps
[2020-01-03 09:23:25] HTTP (SteamCache,109) - cache11-ams1.steamcontent.com (155.133.248.22:80 / 155.133.248.22:80, host: cache11-ams1.steamcontent.com): Received 0 (Invalid) HTTP response for depot 271593
[2020-01-03 09:23:25] HTTP (SteamCache,109) - cache11-ams1.steamcontent.com (155.133.248.22:80 / 155.133.248.22:80, host: cache11-ams1.steamcontent.com): Disabling dual-stack for this connection
[2020-01-03 09:23:25] HTTP (SteamCache,185) - cache2-ams1.steamcontent.com (0.0.0.0:0 / 0.0.0.0:0, host: cache2-ams1.steamcontent.com): AuthenticateDepotID (271593) - Success!
[2020-01-03 09:24:00] Current download rate: 0.005 Mbps
[2020-01-03 09:24:18] AppID 271590 update canceled : Failed updating depot 271593 while waiting for progress (Connection timeout)
[2020-01-03 09:24:18] AppID 271590 update changed : Running,Downloading,Staging,Stopping,
[2020-01-03 09:24:18] HTTP (SteamCache,243) - cache3-fra1.steamcontent.com (0.0.0.0:0 / 0.0.0.0:0, host: cache3-fra1.steamcontent.com): Closing connection
[2020-01-03 09:24:18] HTTP (SteamCache,192) - cache9-ams1.steamcontent.com (155.133.248.20:80 / 155.133.248.20:80, host: cache9-ams1.steamcontent.com): Closing connection
[2020-01-03 09:24:18] HTTP (SteamCache,190) - cache7-ams1.steamcontent.com (155.133.248.18:80 / 155.133.248.18:80, host: cache7-ams1.steamcontent.com): Closing connection
[2020-01-03 09:24:18] AppID 271590 update changed : Running,Stopping,
[2020-01-03 09:24:18] AppID 271590 update changed : None
[2020-01-03 09:24:18] AppID 271590 state changed : Update Required,Update Queued,Update Started, (Connection timeout)
[2020-01-03 09:24:18] AppID 271590 state changed : Update Required,Update Started, (Update delayed for 30 secs)
[2020-01-03 09:24:18] AppID 271590 scheduler finished : removed from schedule

Iceira [W10] Jan 3, 2020 @ 1:11am 
nothing change , contact rockstar, they will reply faster then steam support. its still rockstar files and copyrights and own content on steam service, and it will take 2 sec for them, but you are also alone so faulth could be your end. ( again look like steam issue, but then there will be 100 of complain with other users cant download it. )

dont use VPN use nearest DL locattion , use default network drivers from support site to get stable driver if dl newer from other place. and DONT OC you want stability now, to check this is not own faulth.
Last edited by Iceira [W10]; Jan 3, 2020 @ 1:12am
water Jan 3, 2020 @ 1:19am 
Imma try to contact rockstar and steam aswell. Also im going to try some random things and set up a VM to see if I have any problem on there, If it it works Im going to download it and move the files over Hahaha. I dont have no VPN and neither is my cpu overclocked so yeah

Thanks tho!
Last edited by water; Jan 3, 2020 @ 1:22am
water Jan 3, 2020 @ 1:28am 
Wait what for some reason It works again, this makes no sense. I was setting up a VM and it was creating a medium storage for it and while that was happening I opened steam again and it just started downloading again dammmn finallyyyyy
Last edited by water; Jan 3, 2020 @ 1:34am
Iceira [W10] Jan 3, 2020 @ 1:32am 
Originally posted by welle:
Wait what for some reason It works again, this makes no sense. I was setting up a VM and it was creating a medium starge for it and while that was happening I opened steam again and it just started downloading again dammmn finallyyyyy

hmmm whatever you did or rockstar/steam did, could there been a update sametime and somehow you just got issue with it, normaly they swap content so people dont get caught between it. ( as we all saying today things dont fix itself. )

ps.
dont forget ISP update/change something, and you just got effect by it, its recommend always get own isp information if they need to update own network. that dont mean network cant go down and they fix it faster with no informations given. ( its only planned upgrade )
Last edited by Iceira [W10]; Jan 3, 2020 @ 1:36am
water Jan 3, 2020 @ 1:39am 
Idk man im just glad that it works now, but strangely my download speed is at max 8 mb/s instead of +11mb/s. but whatever
Iceira [W10] Jan 3, 2020 @ 1:44am 
Originally posted by welle:
Idk man im just glad that it works now, but strangely my download speed is at max 8 mb/s instead of +11mb/s. but whatever

do notice, whatever speed you have from ISP , its from you to ISP only, many forget such detail , its not to the rest of the world , i recall old taiwan server in the past. yes many know this but its funny so many complain over it to our game clients, im not here to defend it, i only point it out, and we all are use to max output , so we can sometimes forget that little detail.
Last edited by Iceira [W10]; Jan 3, 2020 @ 1:46am
water Jan 3, 2020 @ 11:43am 
Oh man it just stopped again at 49.9 GB :(

https://imgur.com/EhK76BH
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Date Posted: Dec 30, 2019 @ 10:53am
Posts: 14