Xbox 360/One controller "freezes" and becomes unresponsive randomly

[Lavender Town]

Hey, im looking for some help with an issue im having. Started playing monster hunter world on release yesterday, and while i am aware that MHW is having controller issues, I've deducted that my controller becomes unresponsive with MHW, Enter the Gungeon, and even just navigating the Big Picture Mode menu, regardless of me playing MHW.

So, randomly between 10 minutes or 3 hours (in game), my controller will lock up, mashing the last input it had before the freeze. so for example, im walking Up, my controller will "freeze" and my character will walk up the entire time. sometimes, my controller will function properly, most of the time though, i have to restart the entire game, and even then, the controller doesn't function anymore with any buttons. rarely though, the controller will start working again out of no where, until it's next freeze. I've just noticed it yesterday for MHW is best played on controller, but my "Freeze" happened in both MHW and Enter the gungeon, its even happeing in big picture mode when im just navigating the menu, yet my Dolphin emulator picks up every response in its "controller configuration menu".

So far i've tried turning off shadowplay, trying different controllers, starting steam in big picture mode, disabling big picture mode, even reinstalling the controllers drivers, but im completely at a loss now. does anyone have any advice to give me? Thank you!

Edit: i use wired 360 and a Micro USB for my XBoxOne controller

[chemint]

Having the same issue with xbox one controller connected via USB. Also had it behave this way in Okami HD. Also tried changing things in steam settings for controller, starting in big picture mode doesn't change anything either. It might be a steam issue, there were similar issues in the past that were fixed with a steam update.

[Raven]

up im having the same issue and it makes me go crazy on competitive game like street fighter and tekken

[chemint]

The only thing that's been able to help is setting games with this problem to display in fullscreen borderless. After that, the controller works fine for me.

[ojste]

Just adding to this, I've got the same issue. Tried ds4 pad (both wired and bluetooth) and a 360 wired pad, all have the same 'freeze' issue. Games I've tested are Monster Hunter World and Nex Machina.

Keyb/mouse is completely fine but pads are unusable with this issue.

[Karatoraba]

I have the same issue. Tried Xbox 360, One and PS4 controller - both in borderless fullscreen and windowed and nothing. Anyone got a solution? Maybe some overlay is affecting the Steam games, such as GeForce Experience?

[Lavender Town]

Hey! sorry for the late reply, but yes, I did officially find an answer for my long and seemingly "impossible" problem to fix. This issue wont fix it for everyone, but if you're a user of "Corsair" gaming Keyboards, there's a program I have installed called "ICUE", think of it as Logitech Gaming Software but for Corsair. I have to close out of the program, and just like magic, all of my controller problems are gone.

The issue is that the program is using too much power from the USB slot, so its causing issues for other USB slots. turning off this program (which boots on startup) has fixed every issue i've had about controllers. hope this helps!

[Karatoraba]

I don't think that's gonna help me. I'm playing through bluetooth and have no Corsair programs instaled.

Thanks, I'll keep looking.

[chemint]

Just to update this, I've had to reinstall windows after upgrading my machine and the problem came back. I tried my previous solution, but that didn't work this time. After a lot of digging around, I eventually came up with a solution that has worked for me until now:

In the steam library, you can right click a game and go to properties. At the bottom of the "General" tab, there is "Steam Input Per-Game Setting". I set this to "Forced Off" and it works for me. Sadly I have to do this for every game, because as far as I know there is no global setting where you can change this. After doing this I don't have the issue anymore, neither in fullscreen, windowed or borderless mode.

I don't know if the following is necessary, maybe not, but I had done these things before finding the above mentioned option, so currently they're also setup for me:
-disable steam overlay
-disable nvidia geforce experience overlay
-disable windows 10 xbox overlay

I'd be interested to know if this helps.

[Karatoraba]

I'm gonna try disabling that option, but I suspect it has something to do with GeForce Experience.

I'll let you know when I test it. ;)

[Youpi Yata]

Originally posted by ๖ۣۜNSFW:

The issue is that the program is using too much power from the USB slot, so its causing issues for other USB slots. turning off this program (which boots on startup) has fixed every issue i've had about controllers. hope this helps!

Nice one, it's been month I have this annoying problem, I've just unplugged some USB devices of my computer and it works great now, thanks !
I guess the internal Bluetooth card is connected through USB internally...