Steam Broadcasts Fail to Load
Steam Broadcasts have been very buggy for me lately. For a while, Steam Broadcasts would load in the main Steam window, but no matter who I tried to watch first, it would give me "Verifying Login Information" and then fail to load. Then I would have to start watching someone else and then the Broadcast would work for the second person or anyone else I tried to view. When I tried to pop out the broadcast, the window would be black and the broadcast would still play within the main Steam window. If I closed the new black window, the whole broadcast would close.

Now, it seems broadcasts are integrated into the chat function. Me, and all of my friends, have tried watching each other's broadcasts, only to have the message "FAILED TO LOAD THIS BROADCAST" on everyone we try to watch. We all make sure our stream settings allow friends to watch the broadcast without permission. It doesn't even try to connect, it just defaults to "FAILED TO LOAD THIS BROADCAST." Is this happening to anyone else?
Originally posted by Exzentrik:
I've been in extensive contact with the Support, because of this problem. Long story short:
Even though there are thousands of STEAM-Users experiencing this problem... they simply say, it's not possible to do something, because PC Hardware varies too much.

The broadcasts don't work, since they integrated them into the new Chat. So as long as they are not loaded within the new chat, they work perfectly fine (so it likely isn't caused by my hardware btw.). There are three ways to do this:

- Load up your Profile-Page in the Browser, switch to Friends, click "write a message" and then choose in the contact list to watch that friend playing.

- If you receive an invite to watch the broadcast from the playing friend, the broadcast will still load in the STEAM client, and not in the Chat, and thereby work fine.

- If you activate the Big Picture mode in STEAM, and THEN try to watch the broadcast.

So broadcasts itself work fine. It's the new Chat they screwed up.
< >
Showing 1-10 of 10 comments
Phantom Jan 11, 2019 @ 11:10am 
Same thing here. No matter who's broadcast I try to watch from my friends, it immediately defaults to the "FAILED TO LOAD THIS BROADCAST" message. Cleaning the steam cache did not help. The only thing one can do is watch the broadcasts from the browser window, and after either a short or extremely long loading screen the broadcast can be seen. This way however, one will notice a drastic decrease in video quality, so watching from the browser window does not do it for me.
The author of this thread has indicated that this post answers the original topic.
Exzentrik Jan 11, 2019 @ 11:40am 
I've been in extensive contact with the Support, because of this problem. Long story short:
Even though there are thousands of STEAM-Users experiencing this problem... they simply say, it's not possible to do something, because PC Hardware varies too much.

The broadcasts don't work, since they integrated them into the new Chat. So as long as they are not loaded within the new chat, they work perfectly fine (so it likely isn't caused by my hardware btw.). There are three ways to do this:

- Load up your Profile-Page in the Browser, switch to Friends, click "write a message" and then choose in the contact list to watch that friend playing.

- If you receive an invite to watch the broadcast from the playing friend, the broadcast will still load in the STEAM client, and not in the Chat, and thereby work fine.

- If you activate the Big Picture mode in STEAM, and THEN try to watch the broadcast.

So broadcasts itself work fine. It's the new Chat they screwed up.
Last edited by Exzentrik; Jan 11, 2019 @ 11:48am
Phantom Jan 11, 2019 @ 12:50pm 
Thank you for that clarification. Will try to act according to your advice cocerning watching broadcasts.
Chilled AneNomi Jan 11, 2019 @ 6:23pm 
My friends and I have had more luck doing it in a non steam browser like chrome and firefox lately because of this.
Skeena Jan 11, 2019 @ 10:43pm 
theyre working on steam tv, that must be why they dont polish the current system.
JG4_Link Law Jan 12, 2019 @ 2:16am 
Thanks Helped me out := !
bomjoyage Jan 13, 2019 @ 7:57pm 
Originally posted by Exzentrik:
- Load up your Profile-Page in the Browser, switch to Friends, click "write a message" and then choose in the contact list to watch that friend playing.

Originally posted by Exzentrik:
So broadcasts itself work fine. It's the new Chat they screwed up.

Clicking "Send Message" inside the Steam client only makes the new Steam Chat client open, meaning the "Watch Game" function won't work (as you already described).

However going to steampowered.com inside a web browser, and loading your profile page/friends list seems to work, because it's not inside the new Steam Chat client (which you already said won't work).

-- I just wanted to clarify that "the Browser" could be clearer by specifying you need to use a web browser, but not the Steam client browser (other than Big Picture, as you explained).

Thanks for your info... It helped me a lot today.
KG Feb 8, 2020 @ 2:44pm 
This or a related bug is still present as of Feb 2020, and of the three solutions posted by Exzentrik (thanks!), only the last one is still works by using Big Picture mode. The other two methods now redirect to the broken Broadcast in chat.

Steam support is still sending back the same reply of "we don't provide technical support for Steam Broadcasts due to configuration differences".
Palladin888 Oct 7, 2020 @ 6:49pm 
Nothing I can do will allow me to watch a friends game. I keep getting chat errors

Something went wrong while displaying this content. Refresh
Error Reference: Chat_6130087_1c1d337e90b067c1
Loading chunk 4 failed.
(missing: https://steamcommunity.com/chat/javascript/webui/broadcastapp.js?contenthash=262f53435c0e2b78ef94)
Tyrant Oct 7, 2020 @ 8:46pm 
@Palladin888 I have this problem too.
< >
Showing 1-10 of 10 comments
Per page: 1530 50

Date Posted: Jan 10, 2019 @ 8:44pm
Posts: 10