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Capcom Customer Service  [developer] Jan 24 @ 5:38pm
Resident Evil 2 Official FAQ (Updated 1/24/2019)
Can my PC run this game?

For a list of System Requirements for the game, please visit the Steam Store page.

You can also run a third-party app such as System Requirements Lab[] for more information regarding compatibility with your hardware. Please note that System Requirements Lab is not officially supported nor endorsed by Capcom.

If you do meet the minimum specifications but not the recommended specifications, you may want to try turning down the graphics settings, if you haven't already. Please note that most graphical settings changes require the game to be restarted in order for the changes to take effect.

Capcom does not warrant nor officially provide technical support for PCs that do not meet the official, minimum system requirements.

I’m having trouble running the game.

Please follow the steps outlined in the initial post of the Official RE2 Troubleshooting & Issue Reporting Thread to help resolve the issue.

When is the game coming out in my territory?

Please refer to the launch times shared in this Steam News post.

What kind of controllers does Resident Evil 2 on PC/Steam support?

Resident Evil 2 on PC/Steam supports keyboard and mouse, as well as XInput (Xbox 360, Xbox One) devices.

Although PlayStation 4’s DualShock 4 controller is not natively supported, it may be used with the game provided users toggle the Steam Controller Configurator setting within Big Picture Mode. Please note in-game menu button prompts will still correlate to the Xbox 360 / Xbox One controller.

To properly enable DualShock 4 detection within Steam, please follow these steps:

  1. Ensure any external controller re-mapper programs/apps such as Joy2Key, XPadder, Xbox360CE, and/or DS4WINDOWS are disabled, as they may interfere with the game.
  2. In the Steam client, click the controller-shaped “Big Picture Mode” icon at the top-right corner of the window.
  3. Select “Settings” > “Controller Settings” in Big Picture Mode and checkmark the “PS4 Configuration Support” setting.
  4. Reconnect your PlayStation 4 DualShock 4 controller.
  5. Your controller is now ready to be used.
  6. Optional: You can highlight the game in Big Picture mode and select “Manage Game” > “Controller Configuration” for deeper DualShock 4 configuration.

Where are the save data and configuration files for the game located?

Save Data Location – *We do not recommend removing or altering save data in this folder*

data000.bin, etc.: C:\Program Files (x86)\Steam\userdata\[YOUR STEAM ID HERE]\883710\remote\win64_save

re2_config.ini: C:\Program Files (x86)\Steam\steamapps\common\RESIDENT EVIL 2 BIOHAZARD RE2

What languages are supported?

Voice Language: English, French, Italian, German, Spanish, Chinese, Japanese

Display Language: English, French, Italian, German, Spanish, Russian, Polish, Brazilian Portuguese, Chinese Traditional, Chinese Simplified, Korean, Japanese

What are the available display / graphical settings for the game?


HDR Mode: On / Off (4K + HDR compatible display required)
Color Space: sRGB / Rec. 709


Presets: Recommended / Max / Graphics Priority / Balanced / Performance Priority

Graphics API: DirectX 11 / DirectX 12

Display Mode: Full Screen / Windowed / Borderless Window

RESOLUTION: 320x200 / 320 x 240 / 400x300 / 512x384 / 640x400 / 640x480 / 800x600 / 1024x768 / 1152x864 / 1280x600 / 1280x720 / 1280x768 / 1280x800 / 1280x960 / 1280x1024 / 1360x768 / 1366x768 / 1400x1050 / 1440x900 / 1600x900 / 1680x1050 / 1920x1080 / plus additional ultra-wide / 4K options

Rendering Mode: Normal / Interlaced

Image Quality: 50% - 200%

Frame Rate: Variable / 30 / 60

V-Sync: On / Off

Anti-aliasing: FXAA / TAA / FXAA+TAA / SMAA / Off

Texture Quality: Low (0 GB) / Medium (0.25 GB) / Medium (0.5 GB) / High (0.25 GB) / High (0.5 GB) / High (1 GB) / High (2 GB) / High (3 GB) / High (4 GB) / High (6 GB) / High (8 GB)

Texture Filter Quality: Low (Bilinear) / Medium (Trilinear) / High (ANISO x2) / High (ANISO x4) / High (ANISO x8) / High (ANISO x16)

Mesh Quality: Low / Medium / High / Max

Shadow Quality: Min / Low / Medium / High / Max

Shadow Cache: On / Off

Contact Shadows: On / Off

Screen Space Reflections: On / Off

Subsurface Scattering: On / Off

Volumetric Lighting Quality: Low / Medium / High / Off

Particle Lighting Quality: Low / High

Ambient Occlusion: SSAO (Set Areas Only) / SSAO / HDAO / HBAO+ / Off

Bloom: On / Off

Lens Flare: On / Off

Motion Blur: On / Off

Depth of Field: On / Off

Lens Distortion: On (+chromatic aberration) / On / Off

Film Noise: On / Off
Last edited by Capcom Customer Service; Jan 24 @ 5:39pm