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Second I have no chairs at all in my pharmacy. It would only make sense to place chairs if you made sure that in the whole chain of the departments and diagnostic units a patient goes through, everyone has a chair available at all times. Otherwise they get a moodlet for not being able to sit. I am not even sure that this applies for after they are sent home, so I did never care too much about chairs in the pharmacy. It would consume too much space there too.
Pharmacies often do have chairs do give people with disabilities a chance to wait while sitting. :D
And I was impressed that the waiting people used them. Made it more realistic to me.
But everyone having a seat when there is no other customer in the pharmacie is just weird.
But now I get the technical background.
Let's see what will be changed around that game.
I surely will go on mentioning things that could/should be changed for a better playing experience.
The logic is that as soon as a patients gets released and needs to go to the pharmacy, they will occupy a place in the queue and a seat when available. Once they reach their seat or place in the queue then they go to the counter.
This gets fancy when you release lots of patients at once, e. g. after the nightshift in the morning. Then you get warnings that your pharmacy is full, even though it is visibly empty.
So, this game isn't being patched anymore?