CryoFall FAQs [updated May 2nd]

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Welcome! We're here to help you in case you have any questions :)
You can find more information & our customer support in our official Daedalic Support Center[www.daedalicsupport.com].

The game is asking for DirectX 11

Make sure your video card supports DirectX 11. You should also update your video card drivers.

You can find latest drivers for your video card on the manufacturer’s website.
http://www.nvidia.com/drivers
https://www.amd.com/en/support
https://www.intel.com/content/www/us/en/support/products/80939/graphics-drivers.html

You can follow this link to find out more about the DirectX: https://support.microsoft.com/en-us/help/179113/how-to-install-the-latest-version-of-directx

Can I switch to Windowed mode?

Yes, you can either do that in video options, or just press F11.

Where can I change language settings?

You can simply click on the country flag in the main menu. It is located at the top right corner. Then you can select any of the supported languages.

Where can I find the development blog?

You can follow developers blog at http://atomictorch.com, all of the news and updates are posted there there first.

Is there a wiki for the game?

Yes. You can find it at https://cryofall.gamepedia.com/CryoFall_Wiki. It is still work in progress, though.

Can I record videos on YouTube or stream the game on Twitch?

Yes. You can do so without restrictions. You can also monetize your videos and streams.
You are however obligated to add a link to the game website and Steam page in the description of your video. Aside from that small requirement – we are very happy to see your videos and streams!

Does the game feature randomly generated worlds?

The main world in the game is carefully handcrafted by the developers, however anyone can add their own custom map to the game, including a randomly generated one with some effort.

What can be modded in the game?

Literally anything. The whole game itself is a mod for the engine written in C# and fully open source. Anything that already exists in the game can be added or removed. This makes total conversions entirely possible and easy to implement.

My character disappeared or the progress has been reset?

First of all – make sure you are joining the same server as on your last playthrough. Characters are per server, so if you join a different server you will have a completely new character.
Additionally, all official servers are reset (wiped) with every major version release, so that could also be the reason.

Game stuck on the splash screen after the launch.

It's a known issue and we're working on the fix. Meanwhile, please install "Update for Windows 7 for x64-based Systems (KB4019990)" from https://www.catalog.update.microsoft.com/Search.aspx?q=KB4019990%20Windows%207%20x64 (a system restart is not required).

The game cannot acquire the public servers list or cannot connect.

Please try restarting your router (if you're connecting via a 3G/4G phone, please restart it). Please ensure the game is allowed through the Windows Firewall or any other 3rd party Firewall software you might have installed. If you still have the issue, please contact us directly.

The game doesn't work with VPN enabled.

In some cases VPN will not pass the traffic to Master Server or game server. Please ensure you're using UDP mode in your VPN client software. We recommend connecting directly if possible.

Is it possible to rotate a building during placement?

It's not possible. There is only a single orientation for every building.

Is it possible to deconstruct/disassemble a building? Can I get resources back?

Please use the crowbar tool. You will recover small amount of resources spent on deconstruction.

Is it possible to remove the sleeping bag?

You can place another one and it will be your new respawn point. If you want to remove the sleeping bag from the game world, you can deconstruct it with the crowbar tool same as other buildings.

How does sharing party experience work?

30% of gained LP is deducted and shared among all the other online party members equally. You also receive part of the said 30% LP from all other party members. If there are no other online party members, 100% of gained LP goes to the player who gained it.