Log In Button Doesn't Work

[Koba]

Anyone else have the problem where you click 'Log In' and nothing happens? I tried to create a second account, and when I tried to get it to accept my user name, nothing happened there as well. Button flashes, but I can't get past the create or Log in screens.((

[Marlowe33]

most of us have no client to log into, where did you get it?

[SkyStream]

I'm guessing he's using the "pre-steam" client which has probably been disabled with the Steam client coming... and failing to get dropped

[Koba]

The link to play is through steam. I got steam to accept through some other link that someone else posted. I can't log in, even though the game devs say that it is up and running.

[DarkHeraldMage]

Origineel geplaatst door Koba:

The link to play is through steam. I got steam to accept through some other link that someone else posted. I can't log in, even though the game devs say that it is up and running.

That's because that link is not official or sanctioned by the devs, users are not encouraged to try to circumvent the Steam store to get it early. We're just as exicted as you are to play it on Steam, but they're a little slower than we'd all prefer at making it live. Any bugs encountered on the non-official version that has been linked to on SteamDB previously won't be supported because it is unlikely those bugs will exist on the actual release version. :) If you'll hang tight a little bit longer, PMG is working with Steam to get this resolved ASAP.

Thanks!

[PuppetMasterGames]

Hi Koba, the issue sounds like either connectivity or a firewall blocking Gamesparks. We will be adding additional error logging to the client this week to give better information on login issues that never reach the server.

[crandaddy2]

The NO INSTALL BUTTON post HAS THE LINK!!!!!!

[DarkHeraldMage]

Origineel geplaatst door crandaddy2:

The NO INSTALL BUTTON post HAS THE LINK!!!!!!

The game is fully up on the store now, no workarounds are needed any longer. :) Install and start building your decks! :)

[Koba]

Origineel geplaatst door PuppetMasterGames:

Hi Koba, the issue sounds like either connectivity or a firewall blocking Gamesparks. We will be adding additional error logging to the client this week to give better information on login issues that never reach the server.

OK, great. Thank you. I downloaded the new client and I have the same problem. I want to play, but I can't. I checked my firewall setting on Windows 10, and this is good to go. I have no other problems with any other games.

[Koba]

Origineel geplaatst door PuppetMasterGames:

Hi Koba, the issue sounds like either connectivity or a firewall blocking Gamesparks. We will be adding additional error logging to the client this week to give better information on login issues that never reach the server.

I figured it out. The Russian government has banned many IPs to try to stop Telegram. So, the Russian government is blocking whatever IP you use for this game (although some people in Russia remain unaffected, most are). I fixed it by using a VPN.

[DarkHeraldMage]

Origineel geplaatst door Koba:

I figured it out. The Russian government has banned many IPs to try to stop Telegram. So, the Russian government is blocking whatever IP you use for this game (although some people in Russia remain unaffected, most are). I fixed it by using a VPN.

Thanks Koba, I'd heard about that issue on another game I play, it's unfortunate that it's impacting so much. Glad you got around it though and can enjoy Adversaries!

[Sanakara]

Have more or less the same issue. When I try to create a new account I get "firewall detected".

[PuppetMasterGames]

Hey Sanakara, if you check your firewall settings you may see something blocking either, AWS, amazon web services, or gamesparks. If not maybe a clean install may be helpful as well.