Bug Reports - Report them Here!

[Hoverbird]

Creating a pinned thread so that we can keep all bug reports (and the status of fixes!) in one place— hopefully making it easier to see if your bug has already been reported or not.

Thanks for all your reports! Most helpful info when reporting is:
* Your platform
* The build date you're playing on (look in the lower right corner of the screen when you first launch the game)
* Repro steps
* What happens/what should have happened

Thanks!

[kame2]

platform:PC
Build ID:820BE99E6B 2019-09-24 8:08PM


It's not a bug, but an improvement.

Even if the conversation display speed setting is minimized, the subtitle of the conversation changes too quickly, so there is a case where the user goes to the next conversation without understanding the content.

I play in Japanese. It may be okay in English, but Japanese sometimes has longer phrases than English.
I hope you can adjust the conversation switching speed.

But, I enjoy this game with both atmosphere and content! : )

[Skudd]

Switch
D697CBA39A
2019-08-31 2.43PM

At the start of the second night
pick up Oona St.Clare
Then choose
"A hotel?"
"Sorry, haven't..."
"She sounded like she..."
"Flambeur sounded like..."
The game will then soft lock and the conversation won't continue. I've tried three times.

Thanks.

[Oldmood]

It's not a bug but can we get a v-sync or some form of graphic settings i push over 500 fps it's getting hot inside the case and the card itself sorry for inconvenience.

[Crusher]

Originally posted by Skudd:

Switch
D697CBA39A
2019-08-31 2.43PM

At the start of the second night
pick up Oona St.Clare
Then choose
"A hotel?"
"Sorry, haven't..."
"She sounded like she..."
"Flambeur sounded like..."
The game will then soft lock and the conversation won't continue. I've tried three times.

Thanks.

820BE99E6B 2019-09-24 8:08PM

I'm getting this same bug on PC. Same place with any of the three route options. Jean, Flambeur etc

[ReadyPlayerClay]

Originally posted by Crusher:

Originally posted by Skudd:

Switch
D697CBA39A
2019-08-31 2.43PM

At the start of the second night
pick up Oona St.Clare
Then choose
"A hotel?"
"Sorry, haven't..."
"She sounded like she..."
"Flambeur sounded like..."
The game will then soft lock and the conversation won't continue. I've tried three times.

Thanks.

820BE99E6B 2019-09-24 8:08PM

I'm getting this same bug on PC. Same place with any of the three route options. Jean, Flambeur etc

Exact same bug here to... nice that it crashes right after the playable demo.

[sashko1301]

Originally posted by Surrika-Tunnah:

Originally posted by Crusher:

820BE99E6B 2019-09-24 8:08PM

I'm getting this same bug on PC. Same place with any of the three route options. Jean, Flambeur etc

Exact same bug here to... nice that it crashes right after the playable demo.

Exact same bug here on PC with Windows 10.

[ReadyPlayerClay]

Originally posted by sashko1301:

Originally posted by Surrika-Tunnah:

Exact same bug here to... nice that it crashes right after the playable demo.

Exact same bug here on PC with Windows 10.

Just saw an update go up, a small one but the game is still softlocking at that exact moment -.-

[Doom_ak]

Originally posted by Surrika-Tunnah:

Originally posted by sashko1301:

Exact same bug here on PC with Windows 10.

Just saw an update go up, a small one but the game is still softlocking at that exact moment -.-

Great :( Have only 2 points, the first one is she, the second one requires 5 starts and I have only 4.5.

[Hoverbird]

Thanks for your reports on the soft-lock moment in the Oona ride... we had hoped the update from earlier this morning would fix it, but apparently not.... we are looking at this right away and will get a fix out ASAP!

One thing that would help us out a lot- could you email your affected Save Game (it's a JSON file under your Steam Save dir > CHANCE AGENCY > Neo Cab... should have the save info in the filename) to [e-mail] so I can diagnose it? Thanks!

[Luiz Alves]

For some reason the game makes my GTX970 skyrocket to 100% in 3D and the CPU to 60%. It stays like this for as long as I keep the game running. The game's graphics are not demanding, so undoubtedly there's something off.

Everyone else, try running the game with your Task Manager open and check if the same happens.

[Xion (ナイキ)]

Originally posted by Hoverbird:

Thanks for your reports on the soft-lock moment in the Oona ride... we had hoped the update from earlier this morning would fix it, but apparently not.... we are looking at this right away and will get a fix out ASAP!

One thing that would help us out a lot- could you email your affected Save Game (it's a JSON file under your Steam Save dir > CHANCE AGENCY > Neo Cab... should have the save info in the filename) to [e-mail] so I can diagnose it? Thanks!

I'm having the same issue, what is the email so we can send the file?

[ReadyPlayerClay]

Originally posted by Hoverbird:

Thanks for your reports on the soft-lock moment in the Oona ride... we had hoped the update from earlier this morning would fix it, but apparently not.... we are looking at this right away and will get a fix out ASAP!

One thing that would help us out a lot- could you email your affected Save Game (it's a JSON file under your Steam Save dir > CHANCE AGENCY > Neo Cab... should have the save info in the filename) to [e-mail] so I can diagnose it? Thanks!

E-Mail sent o7

Originally posted by Nikephouros:

I'm having the same issue, what is the email so we can send the file?

[e-mail]

It's literally in the post you quoted.

[enlyre]

platform:PC
Build ID:AC6EF97B60 2019-10-03 8:06 PM


The game really overheats my laptop and at the same time freezes after around 5 minutes of playing. I think the interface is still running because I can hear it clicking if I'm trying to move cursor, and I can Alt+Tab back and forth, but graphic seems to be frozen shut until I reload. Cursor doesn't visually move either.

Also the FPS counter from Steam Overlay constantly shows crazy numers like 80-100 FPS.

Please fix it guys, I really can't play the game because it freezes before I'm even able to finish the ride and I have to start it all over again on restarting the game :(

[Xion (ナイキ)]

Originally posted by Surrika-Tunnah:

Originally posted by Hoverbird:

Thanks for your reports on the soft-lock moment in the Oona ride... we had hoped the update from earlier this morning would fix it, but apparently not.... we are looking at this right away and will get a fix out ASAP!

One thing that would help us out a lot- could you email your affected Save Game (it's a JSON file under your Steam Save dir > CHANCE AGENCY > Neo Cab... should have the save info in the filename) to [e-mail] so I can diagnose it? Thanks!

E-Mail sent o7

Originally posted by Nikephouros:

I'm having the same issue, what is the email so we can send the file?

[e-mail]

It's literally in the post you quoted.

lol I'm not making this up, even after you pointed it out, it took me like 10 whole seconds to find it.. I'm blind

[kame2]

Originally posted by kame2:

platform:PC
Build ID:820BE99E6B 2019-09-24 8:08PM


It's not a bug, but an improvement.

Even if the conversation display speed setting is minimized, the subtitle of the conversation changes too quickly, so there is a case where the user goes to the next conversation without understanding the content.

I play in Japanese. It may be okay in English, but Japanese sometimes has longer phrases than English.
I hope you can adjust the conversation switching speed.

But, I enjoy this game with both atmosphere and content! : )

Sorry about this. I missed the text automatic feed off. That's ok.