Warning to AMD Radeon graphics users

[andrew]

AMD have now upgraded their recommended drivers (at least for recent cards) to Adrenalin 22.11.2. Unless automatic driver updates are turned off in Windows, machines will update this version. Unfortunately, many players have found that these drivers are incompatible with this game. Downgrading to Adrenalin 22.5.1 is necessary, though this means losing a number of bug fixes and graphics enhancements.

More games than this are affected, but AMD have not said when the problem(s) might be fixed. Trying each (optional) update as released on the AMD website to see whether the game runs may be the only course.

I do not know whether there has been any communication between AMD and the developers. It is a problem for both - AMD because it is giving their current cards a bad name, the developers because the game is unplayable by many with AMD graphics and fully updated Windows systems.

[Solaire of Astora]

AMD Driver issue causing crash?

- How to reproduce: No idea, suspected AMD driver issue
- Media (Screenshots or Video): https://www.youtube.com/watch?v=UquHS27aoA4
- Game version: 0.8.7.8
- Operating system: 10.0.19044 Build 19044 Windows 10 Pro
- GPU: AMD Sapphire 6900xt Nitro+ SE
- CPU: AMD 5900X
- RAM: 32.0 GB

As you can see in the video, this has become a common problem with my game. I tried every fix mentioned by support however they are still looking into it "hopefully". Every now and then the buildings begin to flicker, then game stutters hard to 1 FPS and shortly later game crashes to desktop.

This also will eventually happen each game, vanilla or modded by the way.

Based on how the game behaves, it is becoming more apparent that this is a distinct driver issue. I post this in hopes that possibly the devs or playerbase might know a solution to the problem.

[Pfirsich1966]

Have you tried window mode?
Fullscreen is known to be buggy!

[Solaire of Astora]

Originally posted by Pfirsich1966:

Have you tried window mode?
Fullscreen is known to be buggy!

Yea I have, I also toned down the graphics and everything. As well as played in windows 7 mode.

[Vimes]

When I first played this game I had a Gigabyte 1080ti. The game performed as expected with no glitching or artefacts.
I then changed to a 6800XT, my first AMD card for some time.
what I noted was tha tall of the AAA type titles that I tried performed as expected. That performance was good. I especially liked the driver UI.
BUT.....
when it came to this game the 6800XT performed worse than the 1080Ti, or, rarely, on par.
The same could be said for the game Medieval Dynasty.
Other games that I would also class as Indie titles had similar issues.
The issues were general performance, against what should have been expected, as various glitching. But it was the performance that was most problematic.

I suggest raising the issue also over at AMD's dedicated forums, perhaps that might help. Even tho I did just that there was no official response, or change in the short time I had that AMD card.

Returning the card and then going for an MSI 3070 and this game, along with the other problematic Indie titles, ran as expected, both in terms of performance and glitching.

Fresh in stalls of the OS (either Win 10 or !in 11) did nothing to alleviate the issues, neither did driver revisions.

Even the drivers tab reported for me that the performance was "marginal".....

https://i.postimg.cc/Bv8RLtsd/AMD-for-Workers-Drivers-1.jpg

Have you tried various AMD motherboard / chipset drivers - I had an Intel platform.
Also is your PSU ok, in terms of its ability to handle the wattage that some of these high end cards can demand, albeit for micro seconds - not the typical constant load...?



Best of luck with your issues.

[Solaire of Astora]

Originally posted by Vimes:

When I first played this game I had a Gigabyte 1080ti. The game performed as expected with no glitching or artefacts.
I then changed to a 6800XT, my first AMD card for some time.
what I noted was tha tall of the AAA type titles that I tried performed as expected. That performance was good. I especially liked the driver UI.
BUT.....
when it came to this game the 6800XT performed worse than the 1080Ti, or, rarely, on par.
The same could be said for the game Medieval Dynasty.
Other games that I would also class as Indie titles had similar issues.
The issues were general performance, against what should have been expected, as various glitching. But it was the performance that was most problematic.

I suggest raising the issue also over at AMD's dedicated forums, perhaps that might help. Even tho I did just that there was no official response, or change in the short time I had that AMD card.

Returning the card and then going for an MSI 3070 and this game, along with the other problematic Indie titles, ran as expected, both in terms of performance and glitching.

Fresh in stalls of the OS (either Win 10 or !in 11) did nothing to alleviate the issues, neither did driver revisions.

Even the drivers tab reported for me that the performance was "marginal".....

https://i.postimg.cc/Bv8RLtsd/AMD-for-Workers-Drivers-1.jpg

Have you tried various AMD motherboard / chipset drivers - I had an Intel platform.
Also is your PSU ok, in terms of its ability to handle the wattage that some of these high end cards can demand, albeit for micro seconds - not the typical constant load...?



Best of luck with your issues.

Yea I get about the same stats as you did with the game, with also the same settings though I think I turned anti-lag off to see if that would help. Everything on my computer is fine, my PSU is rated at 1200 watts and more than capable of handling my hardware, plus everything on my computer is water-cooled and never goes above 50-60C in temperature. Everything is also updated driver wise to the latest updates. I could possibly try some other settings with AMD to pinpoint and find out what exactly might be causing it, but it does seem to stem from how AMD handles and processes textures in the game that is causing the issue.

As a developer standpoint I am not sure but I think AMD has an official AMD support reporting platform for developers. From what I've seen with games that have issues with AMD is that they create a support ticket to AMD and then get a dedicated rep for it or something.

[Vimes]

Originally posted by Solaire of Astora:

Originally posted by Vimes:

When I first played this game I had a Gigabyte 1080ti. The game performed as expected with no glitching or artefacts.
I then changed to a 6800XT, my first AMD card for some time.
what I noted was tha tall of the AAA type titles that I tried performed as expected. That performance was good. I especially liked the driver UI.
BUT.....
when it came to this game the 6800XT performed worse than the 1080Ti, or, rarely, on par.
The same could be said for the game Medieval Dynasty.
Other games that I would also class as Indie titles had similar issues.
The issues were general performance, against what should have been expected, as various glitching. But it was the performance that was most problematic.

I suggest raising the issue also over at AMD's dedicated forums, perhaps that might help. Even tho I did just that there was no official response, or change in the short time I had that AMD card.

Returning the card and then going for an MSI 3070 and this game, along with the other problematic Indie titles, ran as expected, both in terms of performance and glitching.

Fresh in stalls of the OS (either Win 10 or !in 11) did nothing to alleviate the issues, neither did driver revisions.

Even the drivers tab reported for me that the performance was "marginal".....

https://i.postimg.cc/Bv8RLtsd/AMD-for-Workers-Drivers-1.jpg

Have you tried various AMD motherboard / chipset drivers - I had an Intel platform.
Also is your PSU ok, in terms of its ability to handle the wattage that some of these high end cards can demand, albeit for micro seconds - not the typical constant load...?



Best of luck with your issues.

Yea I get about the same stats as you did with the game, with also the same settings though I think I turned anti-lag off to see if that would help. Everything on my computer is fine, my PSU is rated at 1200 watts and more than capable of handling my hardware, plus everything on my computer is water-cooled and never goes above 50-60C in temperature. Everything is also updated driver wise to the latest updates. I could possibly try some other settings with AMD to pinpoint and find out what exactly might be causing it, but it does seem to stem from how AMD handles and processes textures in the game that is causing the issue.

As a developer standpoint I am not sure but I think AMD has an official AMD support reporting platform for developers. From what I've seen with games that have issues with AMD is that they create a support ticket to AMD and then get a dedicated rep for it or something.

The Seasonic Prime Ultra PSU that I had struggled when I tested out a 3080Ti, due to power spikes, not from typical use. Crashes and random shutdowns occurred. The Corsair I now have is fine, in that respect.

Your 6900XT seems to be performing, in this game, worse than my 1080Ti. I had a fourteen days return window, not ideal. But I expected the performance to be as good in the Indie games I played as I saw in the AAA titles. In that respect the AMD card was not a keeper, for me.
The 3070 I ended up with is a good improvement over my 1080Ti and this game, along with those other Indies ones, works as expected.

Good luck but AMD need to get better at supporting the non AAA titles. I got zero response from AMD with the issues I reported when I had the 6800XT. Perhaps you'll do better.

[Solaire of Astora]

Originally posted by Vimes:

Originally posted by Solaire of Astora:

Yea I get about the same stats as you did with the game, with also the same settings though I think I turned anti-lag off to see if that would help. Everything on my computer is fine, my PSU is rated at 1200 watts and more than capable of handling my hardware, plus everything on my computer is water-cooled and never goes above 50-60C in temperature. Everything is also updated driver wise to the latest updates. I could possibly try some other settings with AMD to pinpoint and find out what exactly might be causing it, but it does seem to stem from how AMD handles and processes textures in the game that is causing the issue.

As a developer standpoint I am not sure but I think AMD has an official AMD support reporting platform for developers. From what I've seen with games that have issues with AMD is that they create a support ticket to AMD and then get a dedicated rep for it or something.

The Seasonic Prime Ultra PSU that I had struggled when I tested out a 3080Ti, due to power spikes, not from typical use. Crashes and random shutdowns occurred. The Corsair I now have is fine, in that respect.

Your 6900XT seems to be performing, in this game, worse than my 1080Ti. I had a fourteen days return window, not ideal. But I expected the performance to be as good in the Indie games I played as I saw in the AAA titles. In that respect the AMD card was not a keeper, for me.
The 3070 I ended up with is a good improvement over my 1080Ti and this game, along with those other Indies ones, works as expected.

Good luck but AMD need to get better at supporting the non AAA titles. I got zero response from AMD with the issues I reported when I had the 6800XT. Perhaps you'll do better.

Personally I just hope this issue is resolved soon as I was in the middle of expanding my city which is really sad. I might start a new game sometime soon just to give it another shot in hopes that maybe just maybe it was some weird issue with the map but I dont know.

[Solaire of Astora]

Nah did it on new map too again, I guess ill just play the waiting game now.

[Vimes]

It would greatly help if the glitching could be resolved for you. When I noted the performance issues I mentioned in other Indie games I looked to AMD to resolve these, Nvidia seem to be fine in that respect.

Hopefully if you keep AMD involved something might be improved with both the glitching and the rather dismal performance.

Good luck.

[Solaire of Astora]

Originally posted by Vimes:

It would greatly help if the glitching could be resolved for you. When I noted the performance issues I mentioned in other Indie games I looked to AMD to resolve these, Nvidia seem to be fine in that respect.

Hopefully if you keep AMD involved something might be improved with both the glitching and the rather dismal performance.

Good luck.

Yea, I'm going to send a support ticket to them regarding it. Gonna make a video of the new game doing it as well and send all of the videos to them.

[3division]

Hey,
I just tried your save just in case.. and I not get issue like you :( .. please if you will find some solution just let us known...maybe try play with the driver settings quality.. something similar there is with NVIDIA cards.. one guy reported helps to change setting in the NVidia control panel https://steamcommunity.com/app/784150/discussions/6/4758602630157792222/

[Solaire of Astora]

Originally posted by 3division:

Hey,
I just tried your save just in case.. and I not get issue like you :( .. please if you will find some solution just let us known...maybe try play with the driver settings quality.. something similar there is with NVIDIA cards.. one guy reported helps to change setting in the NVidia control panel https://steamcommunity.com/app/784150/discussions/6/4758602630157792222/

Yea I was playing around in the AMD driver settings for the game and turned off image sharpening. Doing that allowed me to play longer than expected but unfortunately game still did the same after some time. I am pretty much convinced it's a driver issue relating to textures but have still yet to find the exact thing that is causing it.

As of this posting, I just disabled vertical refresh and AMD freesync as they were the last two options that were still on. So ill give it another try once I get home.

https://gyazo.com/853c9c6b1b415659dd293467c72c1fd5
https://gyazo.com/5127b7dcdaa0893e37802ac56bec5137
https://gyazo.com/67d1de9df0d8ea1f39984519502f9c4b

[Solaire of Astora]

Originally posted by 3division:

Hey,
I just tried your save just in case.. and I not get issue like you :( .. please if you will find some solution just let us known...maybe try play with the driver settings quality.. something similar there is with NVIDIA cards.. one guy reported helps to change setting in the NVidia control panel https://steamcommunity.com/app/784150/discussions/6/4758602630157792222/

I can definitely confirm it's a AMD driver issue, after disabling everything I can within AMD I was able to successfully run the game for about 2-3 hours before it did the same thing again and crash. Atleast I was able to get really far into my game before it happened.

[Beavaero]

I find this amusing. For me this issue started after a I updated, BIOS, Windows and AMD driver in early July, or maybe late June? anyway I have not been able to play the game for over a month,

trying to pan is the easiest way to accelerate the crash.

[Solaire of Astora]

Originally posted by Beavaero:

I find this amusing. For me this issue started after a I updated, BIOS, Windows and AMD driver in early July, or maybe late June? anyway I have not been able to play the game for over a month,

trying to pan is the easiest way to accelerate the crash.

Yea, ive noticed that will make it worse as well. Sadly I didn't start playing until recently so I never got the chance to see the game working fine before and after an AMD driver update.