Counter-Strike: Global Offensive

Counter-Strike: Global Offensive

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"Your connection to matchmaking servers is not reliable."
I have been continuing to get this error message since I tried to join casual today. My internet is fairly fine, 5-20 ms ping on East Coast servers. I attempted to join off of a friend and it told me I timed out, yet I spectated the game only to find out that my latency was still 20ms. Please, if anyone has a solution or any information regarding this issue please don't hesitate to post; it would be greatly appreciated.
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Showing 1-15 of 18 comments
Skysis (★) [PL] Oct 10, 2015 @ 1:35pm 
I have the same problem. Its start while I install last update yesterday. My internet connetion is in perfect shape. I try it on steam, on my internet provider.
[JFFS] Nick4578 Oct 10, 2015 @ 1:38pm 
Yeah, it's starting to annoy me. What did valve even release in this update that they aren't telling us?
[JFFS] Nick4578 Oct 10, 2015 @ 2:05pm 
Welp, I tried to connect to a dedicated server and it opened my browser and sent me to https://support.steampowered.com/kb_article.php?ref=2117-ILZV-2837 . I have not downloaded any programs recently except downloading the closed beta for Battlefront 3 off of Origin (Had a code from a friend from EA). (And that was a few days ago, I didn't have this issue until today) Wtf, Valve?
[LL]Nothox Oct 10, 2015 @ 2:10pm 
I got that problem too it is pain in the ass but you can restart pc or cs to fix it but it still pop up from time to time valve need to get their ♥♥♥♥ and work on patch
[JFFS] Nick4578 Oct 10, 2015 @ 2:11pm 
I just realised it's doing the same thing on Counter Strike: Source as well. Hmm, this is strange. I don't believe this was a CSGO update, but an issue with steam itself or the source engine.
Skysis (★) [PL] Oct 12, 2015 @ 6:17pm 
Go to start, type in msconfig, go to "Services" tab, check the box at the bottom that says "Hide all Microsoft Services" and un-check all steam related processes. Then go to the "Start Up" tab and un-check all steam related processes, Restart your PC, go to Start -> Type Steam, -> Right Click -> Run as Administrator. From there you can launch CS go normally from the Steam Library This is what worked for me.

If its work ;) please some gift like ♥♥♥♥♥♥♥♥♥♥ ;D
Grizzledorf Oct 12, 2015 @ 6:24pm 
Originally posted by JFFS Nick4578:
Welp, I tried to connect to a dedicated server and it opened my browser and sent me to https://support.steampowered.com/kb_article.php?ref=2117-ILZV-2837 . I have not downloaded any programs recently except downloading the closed beta for Battlefront 3 off of Origin (Had a code from a friend from EA). (And that was a few days ago, I didn't have this issue until today) Wtf, Valve?

time for some copy paste action regarding vac error:

you need to try troubleshooting it. there is many many suggestions posted on forums that work for people not every single fix works for everyone. just got to do trial and error.

it could be as simple as just setting antivirus to ignore csgo and steam folder. also the support page regarding the issue links to a page that lists known programs and/or services that can cause issues.

look at that page. use msconfig(in windows search just type msconfig) with that tool you can see what services and programs are starting up with windows and can disable specific ones. just make sure to tick the hide all microsoft services box so you only see non microsoft services.

in some rare cases after doing everything possible. you still get the vac error. if it boils down to that make a support ticket. if none of the solutions you try work this is what the support response told me:

The following instructions describe how to temporarily disable applications running in the background which can cause conflicts with Steam. These instructions are for temporary, diagnostic use only and your system should not be left in this state.

Please try this:

Click the Start button, then "Run" (or Windows key + R)

Type in:

msconfig

Choose "Selective Startup"

Uncheck the box labeled "Load Startup Items".

Now, click on the "Services" tab.

Please make sure the "Hide All Microsoft Services" box *is* checked.

Then, click "Disable All".

If you are using Vista or Windows 7, please re-check the "Steam Client Service" as this is required for Steam to function on these operating systems.

Click "OK" and allow your computer to restart.

Test the issue.


Should the issue continue, please follow the instructions linked below to provide a diagnostic report for your system.

Title: How to run and submit MSINFO32 Info reports
URL: http://support.steampowered.com/kb_article.php?ref=1376-WTZN-9132

Note: Please make sure your operating system is updated fully before running the report:
- Click the Windows Start button, select All Programs, and then click Windows Update.


Please note that the changes made with msconfig are for diagnostic purposes only. You should not leave your computer in this state.

To set the system back to normal, launch msconfig again and choose "normal startup", close the window and restart your computer.
xxBOBSAGET_ Oct 14, 2015 @ 6:22am 
Originally posted by Grizzledorf:
Originally posted by JFFS Nick4578:
Welp, I tried to connect to a dedicated server and it opened my browser and sent me to https://support.steampowered.com/kb_article.php?ref=2117-ILZV-2837 . I have not downloaded any programs recently except downloading the closed beta for Battlefront 3 off of Origin (Had a code from a friend from EA). (And that was a few days ago, I didn't have this issue until today) Wtf, Valve?

time for some copy paste action regarding vac error:

you need to try troubleshooting it. there is many many suggestions posted on forums that work for people not every single fix works for everyone. just got to do trial and error.

it could be as simple as just setting antivirus to ignore csgo and steam folder. also the support page regarding the issue links to a page that lists known programs and/or services that can cause issues.

look at that page. use msconfig(in windows search just type msconfig) with that tool you can see what services and programs are starting up with windows and can disable specific ones. just make sure to tick the hide all microsoft services box so you only see non microsoft services.

in some rare cases after doing everything possible. you still get the vac error. if it boils down to that make a support ticket. if none of the solutions you try work this is what the support response told me:

The following instructions describe how to temporarily disable applications running in the background which can cause conflicts with Steam. These instructions are for temporary, diagnostic use only and your system should not be left in this state.

Please try this:

Click the Start button, then "Run" (or Windows key + R)

Type in:

msconfig

Choose "Selective Startup"

Uncheck the box labeled "Load Startup Items".

Now, click on the "Services" tab.

Please make sure the "Hide All Microsoft Services" box *is* checked.

Then, click "Disable All".

If you are using Vista or Windows 7, please re-check the "Steam Client Service" as this is required for Steam to function on these operating systems.

Click "OK" and allow your computer to restart.

Test the issue.


Should the issue continue, please follow the instructions linked below to provide a diagnostic report for your system.

Title: How to run and submit MSINFO32 Info reports
URL: http://support.steampowered.com/kb_article.php?ref=1376-WTZN-9132

Note: Please make sure your operating system is updated fully before running the report:
- Click the Windows Start button, select All Programs, and then click Windows Update.


Please note that the changes made with msconfig are for diagnostic purposes only. You should not leave your computer in this state.

To set the system back to normal, launch msconfig again and choose "normal startup", close the window and restart your computer.




This made me have eorr mesages on my desktop after puting back the seting he or she sead to swich and restarting agen it works great and can play cs go agen
Carlton Hanks (Banned) Oct 14, 2015 @ 6:24am 
hahah just vertify integrity of the games cache.. idiots
Canyon Oct 20, 2015 @ 8:56pm 
Originally posted by JFFS Nick4578:
Welp, I tried to connect to a dedicated server and it opened my browser and sent me to https://support.steampowered.com/kb_article.php?ref=2117-ILZV-2837 . I have not downloaded any programs recently except downloading the closed beta for Battlefront 3 off of Origin (Had a code from a friend from EA). (And that was a few days ago, I didn't have this issue until today) Wtf, Valve?
Thank you
OstFlak Nov 11, 2015 @ 9:53am 
Or long story short restart your pc
Werner Nov 11, 2015 @ 9:59am 
Restart steam.
Worked for me.


[source: my own experience 7 times]
wTF Nov 18, 2015 @ 6:14pm 
One friend of mine had the same problem. He fixed it by going in Steam > Library > Right click on CS;GO > Properties > Local Files > Verify integrity of game cache. Try this, i hope it will work for you too.
FallenPhoenix Sep 30, 2016 @ 7:19pm 
Originally posted by ℱ𝓪𝓷𝓬𝔂 𝓦𝓣ℱ:
One friend of mine had the same problem. He fixed it by going in Steam > Library > Right click on CS;GO > Properties > Local Files > Verify integrity of game cache. Try this, i hope it will work for you too.
thx it worked :DDDDDDDDDDDDDDDDDDDDDDDDDDDDDDD
Werner Oct 1, 2016 @ 4:30am 
Originally posted by FallenPhoneix | kickback.com:
Originally posted by ℱ𝓪𝓷𝓬𝔂 𝓦𝓣ℱ:
One friend of mine had the same problem. He fixed it by going in Steam > Library > Right click on CS;GO > Properties > Local Files > Verify integrity of game cache. Try this, i hope it will work for you too.
thx it worked :DDDDDDDDDDDDDDDDDDDDDDDDDDDDDDD
NICE NECRO ♥♥♥♥♥♥♥♥♥♥♥♥.
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Date Posted: Oct 10, 2015 @ 1:33pm
Posts: 18