Ironsight

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Caleb Jan 17, 2020 @ 3:09pm
How to switch accounts/log out?
I accidentally logged onto the wrong account on Ironsight when I initially launched,
now I'm not sure how to log onto my other account? I don't see anything regarding this
in-game or on the launcher.

Any help is appreciated.
Originally posted by Gamga:
Originally posted by Jimmy:
I accidentally logged onto the wrong account on Ironsight when I initially launched,
now I'm not sure how to log onto my other account? I don't see anything regarding this
in-game or on the launcher.

Any help is appreciated.

Your steam account is now linked to an aeria account. There are some steps for you to take, in order to be able to simply start the game with the other account.

First you've to open a ticket with the aeria account name which is currently linked to your steam profile.
You can gat the aeria account name by loging in here with your steam profile:
https://www.aeriagames.com/account/login

Once you have the aeria account name you can open a ticket for the support to unlink this aeria account from you steam profile.
Aeria Ticketsupport: https://support.gamigo.com/hc/en-us/requests/new?ticket_form_id=360001344474

Ok, so you have opened a ticket now and you've to wait up to 72 business hours until they resposne to you that the steam account is unlinked.

Once the account is unlinked you'll be able to link your steam account to the old account.

In the meantime you can login by launching the launcher.exe in the gamefolder and entering your credentials.
The standard path (if not changed in steam) should be:
C:\Programme (x86)\Steam\steamapps\common\Ironsight




Originally posted by Mr. Wholf:
Send ticket like i did... Did not receive an answer in 4 weeks
I guess you've used the wrong system or got a response but can't find it.
I suggest you to reopen a ticket with the same link I've posted above.
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Odin's Wholf⚡ Jan 18, 2020 @ 3:50am 
Send ticket like i did... Did not receive an answer in 4 weeks
A moderator of this forum has indicated that this post answers the original topic.
Gamga Jan 18, 2020 @ 4:22am 
Originally posted by Jimmy:
I accidentally logged onto the wrong account on Ironsight when I initially launched,
now I'm not sure how to log onto my other account? I don't see anything regarding this
in-game or on the launcher.

Any help is appreciated.

Your steam account is now linked to an aeria account. There are some steps for you to take, in order to be able to simply start the game with the other account.

First you've to open a ticket with the aeria account name which is currently linked to your steam profile.
You can gat the aeria account name by loging in here with your steam profile:
https://www.aeriagames.com/account/login

Once you have the aeria account name you can open a ticket for the support to unlink this aeria account from you steam profile.
Aeria Ticketsupport: https://support.gamigo.com/hc/en-us/requests/new?ticket_form_id=360001344474

Ok, so you have opened a ticket now and you've to wait up to 72 business hours until they resposne to you that the steam account is unlinked.

Once the account is unlinked you'll be able to link your steam account to the old account.

In the meantime you can login by launching the launcher.exe in the gamefolder and entering your credentials.
The standard path (if not changed in steam) should be:
C:\Programme (x86)\Steam\steamapps\common\Ironsight




Originally posted by Mr. Wholf:
Send ticket like i did... Did not receive an answer in 4 weeks
I guess you've used the wrong system or got a response but can't find it.
I suggest you to reopen a ticket with the same link I've posted above.
chev Jan 18, 2020 @ 4:17pm 
Originally posted by Gamga:
Originally posted by Jimmy:
I accidentally logged onto the wrong account on Ironsight when I initially launched,
now I'm not sure how to log onto my other account? I don't see anything regarding this
in-game or on the launcher.

Any help is appreciated.

Your steam account is now linked to an aeria account. There are some steps for you to take, in order to be able to simply start the game with the other account.

First you've to open a ticket with the aeria account name which is currently linked to your steam profile.
You can gat the aeria account name by loging in here with your steam profile:
https://www.aeriagames.com/account/login

Once you have the aeria account name you can open a ticket for the support to unlink this aeria account from you steam profile.
Aeria Ticketsupport: https://support.gamigo.com/hc/en-us/requests/new?ticket_form_id=360001344474

Ok, so you have opened a ticket now and you've to wait up to 72 business hours until they resposne to you that the steam account is unlinked.

Once the account is unlinked you'll be able to link your steam account to the old account.

In the meantime you can login by launching the launcher.exe in the gamefolder and entering your credentials.
The standard path (if not changed in steam) should be:
C:\Programme (x86)\Steam\steamapps\common\Ironsight




Originally posted by Mr. Wholf:
Send ticket like i did... Did not receive an answer in 4 weeks
I guess you've used the wrong system or got a response but can't find it.
I suggest you to reopen a ticket with the same link I've posted above.
How do I log out in the launcher.exe
Gamga Jan 18, 2020 @ 11:51pm 
Just start the launcher.exe again and reytpe the credentials.
chev Jan 19, 2020 @ 8:33am 
Originally posted by Gamga:
Just start the launcher.exe again and reytpe the credentials.
K, and when it gets unlinked, how do I link my old Ironsight account to Steam?
Gamga Jan 19, 2020 @ 10:10am 
It will ask you if you already own a account or if you want to create a new one.

Screenshot: https://prnt.sc/qcnt8j
chev Jan 19, 2020 @ 10:41am 
Originally posted by Gamga:
It will ask you if you already own a account or if you want to create a new one.

Screenshot: https://prnt.sc/qcnt8j
I have to launch it from Steam? And when I link it, I'll get the Hawk skin?
Gamga Jan 19, 2020 @ 10:48am 
Yes, after the account is unlinked, then you have to start it normally via steam, not as said above via the launcher.exe.
The launcher.exe method is just a temporary solution.
Kapys Feb 6 @ 2:00pm 
I have similar issue, but after installing the game didnt ask me wheter i have an account or not. I tried to use launcher.exe but i couldnt connect with servers
Gamga Feb 7 @ 4:02am 
The game is closed since August 2020. Aeria Games does not publish the game anymore. Only Wiple themselves publish the game at the moment.
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