Hell Let Loose

Hell Let Loose

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Lost connection to host
Hi guys,

I am wondering if anyone has/had "Lost connection to host" problem when trying to join a match. If you had, how did you solve it?

Also, sometimes when I am in the game about to deploy in a garrison the game freezes and comes back to the desktop environment.

Just for background information, I have a reasonable computer to run this game.
Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz 2.21 GHz
RAM 32.0 GB
NVIDIA GeForce RTX 2060

Is it a game issue, or is it my computer issue?

Because it gets really frustrating to join a game... I just want to have fun for a couple of hours after work, is it that hard?
Originally posted by Dissident:
Might sound a bit odd but what seems to work for me is going into the practice range when I first load up the game, then after which I'm able to join any server without getting the lost connection message. Able to leave and join other servers as well, seems to fix the whole issue...until I close the game down and restart it again later anyway.

I can't help with the other issue though, never had that happen to me before.
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The author of this thread has indicated that this post answers the original topic.
Dissident Feb 4 @ 6:15pm 
Might sound a bit odd but what seems to work for me is going into the practice range when I first load up the game, then after which I'm able to join any server without getting the lost connection message. Able to leave and join other servers as well, seems to fix the whole issue...until I close the game down and restart it again later anyway.

I can't help with the other issue though, never had that happen to me before.
Originally posted by Dissident:
Might sound a bit odd but what seems to work for me is going into the practice range when I first load up the game, then after which I'm able to join any server without getting the lost connection message. Able to leave and join other servers as well, seems to fix the whole issue...until I close the game down and restart it again later anyway.

I can't help with the other issue though, never had that happen to me before.
This works for me too.
I guess the game doesn't have time to load all the elements when joining a server for the first time and going to practice range "pre"-loads them
Thank you guys. I will try it out later and give you feedback.

Just another question, how long do you spend in the practice range?
For me not long at all, I'll just pick a role and spawn in and let all the textures load then leave, only really takes me a few seconds or so really but I guess that could depend on your PC maybe.

And no worries man always happy to help, hope it goes well.

Edit: I forgot to add that it doesn't seem to matter what faction you go as well, at least for me anyway.
Last edited by Dissident; Feb 5 @ 4:03am
Team17_Assist  [developer] Feb 5 @ 6:14am 
Hi All,

We've moved your thread across to the report a problem section so we can offer further support!

We're sorry to hear you're having this issue with this error.
Thank you for sharing your solutions so far!

If you have not yet done so, can you please check out our help article here[team17.helpshift.com] to see if any of the steps help at all.

Do let us know how you get on!

Regards,
Team17 Support
Last edited by Team17_Assist; Feb 5 @ 6:14am
Problem solved. Practice field solved the issue. Thank you very much.:steamhappy:
I tried this, it didn't work
Team17_Help  [developer] Feb 7 @ 6:47am 
Hey, everyone!

We are glad to know that steps on previous article did work. We deeply hope you can keep enjoying the game.

For those that are still having issues, please try using a different router or Wi-Fi connection. Also, you can try with mobile hotspot to see if the error still occurs on another connection. To do this:
  • Disconnect the mobile from any wi-fi connection, then turn on the hotspot feature.
  • Then connect the console to the hotspot and try to load into a game.
We will be around expecting your results.

Regards,
Team17 Support
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