EVERYONE ASK FOR A REFUND!

[LoveLessAeris]

REFUND YOUR GAME ! CONTACT STEAM AND ASK

[ROFLpl0x]

Unless Steam is in clear violation of some region's consumer laws for selling this game or anything related to it they're not going to issue refunds without Neowiz authorizing them. Neowiz isn't going to authorize them unless they're in clear violation of the law. The reason Steam is NEVER going to issue refunds on their own is because:

1. Steam only took a 30% cut of the sales. They're not going to then refund a full 100% of something they're not responsible for out of their own pockets, and

2. Refunding buyers out of the goodness of their hearts will establish a very expensive precedent.

Steam isn't responsible for what happened here and can't compel Neowiz to keep the game running or give people their money back. You need to Spam Neowiz with refund requests, not Steam, but Neowiz isn't going to care anymore than they ever cared about the game.

[LoveLessAeris]

Originally posted by ROFLwut?:

Unless Steam is in clear violation of some region's consumer laws for selling this game or anything related to it they're not going to issue refunds without Neowiz authorizing them. Neowiz isn't going to authorize them unless they're in clear violation of the law. The reason Steam is NEVER going to issue refunds on their own is because:

1. Steam only took a 30% cut of the sales. They're not going to then refund a full 100% of something they're not responsible for out of their own pockets, and

2. Refunding buyers out of the goodness of their hearts will establish a very expensive precedent.

Steam isn't responsible for what happened here and can't compel Neowiz to keep the game running or give people their money back. You need to Spam Neowiz with refund requests, not Steam, but Neowiz isn't going to care anymore than they ever cared about the game.

yet theres one thing your missing

i would rather try and fail
then never try ever

that is a true fail

[Hiruda]

They refuse all refund request unless it was made this month

[Bartion]

Yep, I did and they refused it. Tried a couple of days ago, when they announced the service closure. One year "live" game full of bugs and performance issues, what a scam.

[Domii]

Did it as well - refused. Asked another Supporter and still refused.

[Mizsu]

As someone else has already stated, the problem with this is that if Neowiz gets away with this scam ♥♥♥♥♥♥♥♥, other scam companies will see Steam as a potential platform to trick consumers into buying a faulty game and then running away without any type of consequences. Hopefully Steam will take SOME action against them.

[alphox]

I feel bad. So many players on Xbox are so excited.
Hopefully Bandai keeps them from scamming those people too.

[VigilantPhase449]

can someone well versed in words and from Australia, contact the ACCC about bless online and neowiz...

im sure theyve broken numerous Aus consumer laws... seriously....

[Domii]

Originally posted by Alphox:

I feel bad. So many players on Xbox are so excited.
Hopefully Bandai keeps them from scamming those people too.

Nothing will happen. I doubt they will get into any trouble with their scam.

[Schubalts]

You had your chance to get a refund back when it first launched and then when it went f2p. If you didn't refund it then, it's your own fault. You're not entitled to a refund when an MMO shuts down.

[VigilantPhase449]

we will see what the ACCC says about that when i was offered a lifetime membership for this game, then prevent me form accessing a product i paid for... thanks.

[Schubalts]

You did get a lifetime membership: the lifetime of the game and its servers.

This isn't APB or Hellgate, where the game shutdown within a couple months of launching.

[VigilantPhase449]

dont care... game like this need to start being regulated, its fraud... 100%

[LoveLessAeris]

Originally posted by KnxGuy:

dont care... game like this need to start being regulated, its fraud... 100%

both of you have perfectly good statements here BUT i would like to add

that this game is coming out on Xbox one

and has been out on the east for years and yet we get it for a short time

i belive its breaking alot or at least a few laws somewhere

[spartaman64]

oh ♥♥♥♥ its shutting down OMEGALUL