Sending saves and player log files :: HammerHelm Bug Reports

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This topic has been pinned, so it's probably important

Calandryll [developer] Nov 2, 2018 @ 4:06pm

Sending saves and player log files

If you encounter a bug, it's very helpful if you can send me your save and log files.

To get these files:

Users\NAME\AppData\LocalLow\Super6Games\HammerHelm - where NAME is whatever your default name is for your PC.

The save file will be called "savegame", "savegame1", etc. depending on which slot
you used. Note the save game for the first slot has no number after "savegame".

In addition, there are two log files to send.

-- The first log file will be called "output_log" or "player".
-- The second is called "Player-prev" - this one is important to send if you saved and reloaded after the issue occurred.

Just send the file savegame and both log files. I don't normally need the settings file unless the bug is related to something in the settings.

You can email it to: jon@hammerhelm.com

If your AppData Directory is hidden on your PC, follow this instructions to get to the save folder:

https://steamcdn-a.akamaihd.net/steamcommunity/public/images/clans/29603119/b706404c70f1c50862ebd6ed0150e6919326204c.jpg

Thank you!

Last edited by Calandryll; May 26, 2021 @ 1:28pm

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Showing 1-8 of 8 comments

lemaumjunke has HammerHelm

Jan 8, 2019 @ 11:24am

How can i access the Users\NAME\AppData\LocaLow\Super6Games\HammerHelm ? Where do i put these entries ? I can't find it in my computer

Calandryll [developer] Jan 8, 2019 @ 11:51am

The appdata folder is often a hidden folder.

The easiest way to get to the directory is to go to C:\Users and then click the name of your PC.

Then click in the address bar and copy \AppData\LocaLow\Super6Games\HammerHelm to the end and hit enter. That should bring you to the correct directory where the files are.