[SOLVED] I really want to play this game but I can't.

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Nextonex

20 Dec, 2017 @ 9:41pm

[SOLVED] I really want to play this game but I can't.

Bought this game because I saw it on nerd cubed. Looks like a fun game but I can't play it, it crashes at start with an unreal engine error.. Updated my drivers but it didn't fix the issue. I don't want to return this game but I'm running out of time.

Last edited by Nextonex; 12 Jan, 2018 @ 12:11pm

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Originally posted by sebastian.aaltonen:

Claybook v1.0 adds a new "low resolution volume" option that reduces GPU memory usage by 1 GB. This allows everybody with a 1.5 GB and 2 GB GPU to play the game properly. v1.0 patch will launch soon. I don't have the exact date yet, but I will inform we know it.

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Showing 1-15 of 20 comments

sebastian.aaltonen

21 Dec, 2017 @ 5:02am

We just released Update #3. It includes some bug fixes that might help you.

Could you please tell us your CPU and GPU models to help with the investigation.

Sonicstar1712 has Claybook

21 Dec, 2017 @ 5:42am

I also have this issue, even after updating to #3, however the game runs fine when I launch it through the exe rather than through steam. I'm running the game on a Windows 10 PC with a GTX 1080 and an Intel Core i7-6700CPU @ 3.40GHz. Hope this helps.

Nextonex

21 Dec, 2017 @ 7:16am

Applied the update, now I crash with unreal error at the main menu.

Nextonex

21 Dec, 2017 @ 7:21am

Tried running .EXE directly with steam closed and it still crashes at the main menu. I get windows message that the video driver crashed, then the unreal error. All other games run fine. Also tried to run as administrator with same results.

Nextonex

21 Dec, 2017 @ 8:14am

Log file open, 12/21/17 11:09:17
LogWindows: Failed to load 'aqProf.dll' (GetLastError=126)
LogWindows: File 'aqProf.dll' does not exist
LogWindows: Failed to load 'VtuneApi.dll' (GetLastError=126)
LogWindows: File 'VtuneApi.dll' does not exist
LogWindows: Failed to load 'VtuneApi32e.dll' (GetLastError=126)
LogWindows: File 'VtuneApi32e.dll' does not exist
LogPlatformFile: Not using cached read wrapper
LogInit: Display: RandInit(-1803156267) SRandInit(-1803156267).
LogTaskGraph: Started task graph with 4 named threads and 7 total threads with 3 sets of task threads.
LogD3D11RHI: Aftermath initialized
LogPluginManager: Mounting plugin OneSkyLocalizationService
LogPluginManager: Mounting plugin OnlineSubsystem
LogPluginManager: Mounting plugin OnlineSubsystemUtils
LogPluginManager: Mounting plugin OnlineSubsystemSteam
LogPluginManager: Mounting plugin OnlineSubsystemNull
LogPluginManager: Mounting plugin Ansel
LogPluginManager: Mounting plugin RenderDocPlugin
LogPluginManager: Mounting plugin Paper2D
LogPluginManager: Mounting plugin LightPropagationVolume
LogPluginManager: Mounting plugin FacialAnimation
LogPluginManager: Mounting plugin CharacterAI
LogPluginManager: Mounting plugin HTML5Networking
LogPluginManager: Mounting plugin AvfMedia
LogPluginManager: Mounting plugin ImgMedia
LogPluginManager: Mounting plugin MediaCompositing
LogPluginManager: Mounting plugin WmfMedia
LogPluginManager: Mounting plugin TcpMessaging
LogPluginManager: Mounting plugin UdpMessaging
LogPluginManager: Mounting plugin ActorSequence
LogPluginManager: Mounting plugin AndroidPermission
LogPluginManager: Mounting plugin AppleARKit
LogPluginManager: Mounting plugin ArchVisCharacter
LogPluginManager: Mounting plugin CableComponent
LogPluginManager: Mounting plugin CustomMeshComponent
LogPluginManager: Mounting plugin ExampleDeviceProfileSelector
LogPluginManager: Mounting plugin ImmediatePhysics
LogPluginManager: Mounting plugin LocationServicesBPLibrary
LogPluginManager: Mounting plugin MobilePatchingUtils
LogPluginManager: Mounting plugin PhysXVehicles
LogPluginManager: Mounting plugin ProceduralMeshComponent
LogPluginManager: Mounting plugin RuntimePhysXCooking
LogPluginManager: Mounting plugin WindowsMoviePlayer
LogInit: Using libcurl 7.47.1
LogInit: - built for x86_64-pc-win32
LogInit: - supports SSL with OpenSSL/1.0.2g
LogInit: - supports HTTP deflate (compression) using libz 1.2.8
LogInit: - other features:
LogInit: CURL_VERSION_SSL
LogInit: CURL_VERSION_LIBZ
LogInit: CURL_VERSION_IPV6
LogInit: CURL_VERSION_ASYNCHDNS
LogInit: CURL_VERSION_LARGEFILE
LogInit: CURL_VERSION_IDN
LogInit: CurlRequestOptions (configurable via config and command line):
LogInit: - bVerifyPeer = false - Libcurl will NOT verify peer certificate
LogInit: - bUseHttpProxy = false - Libcurl will NOT use HTTP proxy
LogInit: - bDontReuseConnections = false - Libcurl will reuse connections
LogInit: - CertBundlePath = nullptr - Libcurl will use whatever was configured at build time.
LogOnline: Display: STEAM: Loading Steam SDK 1.41
LogOnline: STEAM: Steam User is subscribed 1
LogOnline: STEAM: [AppId: 661920] Client API initialized 1
LogOnline: Verbose: STEAM: Initializing Steam Game Server IP: 0x00000000 Port: 7777 SteamPort: 7778 QueryPort: 27015
LogOnline: STEAM: [AppId: 661920] Game Server API initialized 1
LogInit: WinSock: version 1.1 (2.2), MaxSocks=32767, MaxUdp=65467
LogOnline: Verbose: STEAM: Created thread (ID:5680).
LogAnsel: Tried to load ../../../Engine/Plugins/Runtime/Nvidia/Ansel/Binaries/ThirdParty/AnselSDK64.dll : success=1
LogInit: Build: ++UE4+Release-4.18-CL-0
LogInit: Engine Version: 4.18.0-0+++UE4+Release-4.18
LogInit: Compatible Engine Version: 4.18.0-0+++UE4+Release-4.18
LogInit: Net CL: 0
LogInit: Compiled (64-bit): Nov 21 2017 17:39:25
LogInit: Compiled with Visual C++: 19.00.24215.01
LogInit: Build Configuration: Shipping
LogInit: Branch Name: ++UE4+Release-4.18
LogInit: Command line:
LogInit: Base directory: C:/Program Files (x86)/Steam/steamapps/common/Claybook/Claybook/Binaries/Win64/
LogInit: Installed Engine Build: 1
LogInit: Presizing for max 2097152 objects, including 50000 objects not considered by GC, pre-allocating 1048576 bytes for permanent pool.
LogStreaming: Display: Async Loading initialized: Event Driven Loader: true, Async Loading Thread: false
LogInit: Object subsystem initialized
[2017.12.21-16.09.18:777][]LogInit: Selected Device Profile: [WindowsNoEditor]
[2017.12.21-16.09.18:777][]LogInit: Applying CVar settings loaded from the selected device profile: [WindowsNoEditor]
[2017.12.21-16.09.18:783][]LogInit: Computer: GAMES-PC
[2017.12.21-16.09.18:783][]LogInit: User: Games
[2017.12.21-16.09.18:783][]LogInit: CPU Page size=4096, Cores=2
[2017.12.21-16.09.18:783][]LogInit: High frequency timer resolution =3.215429 MHz
[2017.12.21-16.09.18:783][]LogMemory: Memory total: Physical=6.0GB (6GB approx)
[2017.12.21-16.09.18:783][]LogMemory: Platform Memory Stats for WindowsNoEditor
[2017.12.21-16.09.18:783][]LogMemory: Process Physical Memory: 133.98 MB used, 133.98 MB peak
[2017.12.21-16.09.18:783][]LogMemory: Process Virtual Memory: 135.71 MB used, 135.71 MB peak
[2017.12.21-16.09.18:783][]LogMemory: Physical Memory: 2555.75 MB used, 3544.55 MB free, 6100.30 MB total
[2017.12.21-16.09.18:783][]LogMemory: Virtual Memory: 411.13 MB used, 3544.55 MB free, 8388608.00 MB total
[2017.12.21-16.09.19:393][]LogOnline: Verbose: STEAM: FOnlineAsyncEventSteamStatsReceived bWasSuccessful: 1 User: Nextonex [0x1100001074E9686] Result: '1' k_EResultOK (success)
[2017.12.21-16.09.19:394][]LogInit: Using OS detected language (en-US).
[2017.12.21-16.09.19:394][]LogInit: Using OS detected locale (en-US).
[2017.12.21-16.09.19:395][]LogTextLocalizationManager: No specific localization for 'en-US' exists, so the 'en' localization will be used.
[2017.12.21-16.09.19:396][]LogTextLocalizationResource: LocRes 'C:/Program Files (x86)/Steam/steamapps/common/Claybook/Claybook/Content/Localization/Game/en/Game.locres' failed the magic number check! Assuming this is a legacy resource (please re-generate your localization resources!)
[2017.12.21-16.09.19:533][]LogD3D11RHI: D3D11 adapters:
[2017.12.21-16.09.20:468][]LogD3D11RHI: 0. 'NVIDIA GeForce GTX 650' (Feature Level 11_0)
[2017.12.21-16.09.20:468][]LogD3D11RHI: 1990/0/2048 MB DedicatedVideo/DedicatedSystem/SharedSystem, Outputs:1, VendorId:0x10de
[2017.12.21-16.09.20:468][]LogD3D11RHI: Chosen D3D11 Adapter: 0
[2017.12.21-16.09.20:489][]LogD3D11RHI: Creating new Direct3DDevice
[2017.12.21-16.09.20:490][]LogD3D11RHI: GPU DeviceId: 0xfc6 (for the marketing name, search the web for "GPU Device Id")

Nextonex

21 Dec, 2017 @ 8:14am

[2017.12.21-16.09.20:490][]LogWindows: EnumDisplayDevices:
[2017.12.21-16.09.20:490][]LogWindows: 0. 'NVIDIA GeForce GTX 650' (P:1 D:1)
[2017.12.21-16.09.20:490][]LogWindows: 1. 'NVIDIA GeForce GTX 650' (P:0 D:0)
[2017.12.21-16.09.20:490][]LogWindows: 2. 'NVIDIA GeForce GTX 650' (P:0 D:0)
[2017.12.21-16.09.20:490][]LogWindows: 3. 'RDPDD Chained DD' (P:0 D:0)
[2017.12.21-16.09.20:491][]LogWindows: 4. 'RDP Encoder Mirror Driver' (P:0 D:0)
[2017.12.21-16.09.20:491][]LogWindows: 5. 'RDP Reflector Display Driver' (P:0 D:0)
[2017.12.21-16.09.20:491][]LogWindows: DebugString: GetVideoDriverDetailsInvalid PrimaryIsNotTheChoosenAdapter GetVideoDriverDetailsInvalid PrimaryIsNotTheChoosenAdapter GetVideoDriverDetailsInvalid PrimaryIsNotTheChoosenAdapter FoundDriverCount:3
[2017.12.21-16.09.20:491][]LogD3D11RHI: Adapter Name: NVIDIA GeForce GTX 650
[2017.12.21-16.09.20:491][]LogD3D11RHI: Driver Version: 388.59 (internal:23.21.13.8859, unified:388.59)
[2017.12.21-16.09.20:491][]LogD3D11RHI: Driver Date: 12-5-2017
[2017.12.21-16.09.20:491][]LogRHI: Texture pool is 1393 MB (70% of 1990 MB)
[2017.12.21-16.09.20:794][]LogD3D11RHI: Async texture creation enabled
[2017.12.21-16.09.20:909][]LogD3D11RHI: GPU Timing Frequency: 1000.000000 (Debug: 2 2)
[2017.12.21-16.09.21:017][]LogMaterial: Verifying Global Shaders for PCD3D_SM5
[2017.12.21-16.09.21:018][]LogSlate: Using Freetype 2.6.0
[2017.12.21-16.09.21:018][]LogSlate: SlateFontCache - WITH_FREETYPE: 1, WITH_HARFBUZZ: 1
[2017.12.21-16.09.21:019][]LogSlate: SlateFontCache - WITH_FREETYPE: 1, WITH_HARFBUZZ: 1
[2017.12.21-16.09.21:446][]LogAssetRegistry: FAssetRegistry took 0.1312 seconds to start up
[2017.12.21-16.09.22:036][]LogPackageLocalizationCache: Processed 5 localized package path(s) for 2 prioritized culture(s) in 0.017414 seconds
[2017.12.21-16.09.22:036][]LogPakFile: New pak file ../../../Claybook/Content/Paks/pakchunk0-WindowsNoEditor.pak added to pak precacher.
[2017.12.21-16.09.22:125][]LogInit: Selected Device Profile: [WindowsNoEditor]
[2017.12.21-16.09.22:745][]LogNetVersion: Claybook , NetCL: 0, EngineNetVer: 2, GameNetVer: 0 (Checksum: 1238256932)
[2017.12.21-16.09.23:887][]LogUObjectGlobals: Warning: Failed to find object 'Object None./Game/UI/Widgets/LoadingScreen'
[2017.12.21-16.09.23:918][]LogMoviePlayer: Initializing movie player
[2017.12.21-16.09.24:374][]LogWindowsMoviePlayer: Unable to load movie: ../../../Claybook/Content/Movies/LoadingScreen.mp4
[2017.12.21-16.09.24:426][]LogAndroidPermission: UAndroidPermissionCallbackProxy::GetInstance
[2017.12.21-16.09.24:433][]LogUObjectArray: 36209 objects as part of root set at end of initial load.
[2017.12.21-16.09.24:433][]LogUObjectArray: 2 objects are not in the root set, but can never be destroyed because they are in the DisregardForGC set.
[2017.12.21-16.09.24:433][]LogUObjectAllocator: Warning: 7065680 Exceeds size of permanent object pool 1048576, please tune SizeOfPermanentObjectPool.
[2017.12.21-16.09.24:433][]LogUObjectArray: CloseDisregardForGC: 36209/50000 objects in disregard for GC pool
[2017.12.21-16.09.24:456][]LogClayWorld: UClayWorldGameEngine::Init
[2017.12.21-16.09.24:456][]LogEngine: Initializing Engine...
[2017.12.21-16.09.28:920][]LogInit: XAudio2 using 'NS-40D40SNA14-4 (NVIDIA High Definition Audio)' : 2 channels at 48 kHz using 16 bits per sample (channel mask 0x3)
[2017.12.21-16.09.29:005][]LogInit: FAudioDevice initialized.
[2017.12.21-16.09.29:015][]LogInit: Texture streaming: Enabled
[2017.12.21-16.09.29:041][]LogAnalytics: Verbose: [UEGame.UnrealEngine.Release|FDBE12904C4E8BA9DBCB74B7F8863530|Claybook] Initializing ET Analytics provider
[2017.12.21-16.09.29:041][]LogAnalytics: [UEGame.UnrealEngine.Release|FDBE12904C4E8BA9DBCB74B7F8863530|Claybook] APIServer = https://datarouter.ol.epicgames.com/. AppVersion = 4.18.0-0+++UE4+Release-4.18
[2017.12.21-16.09.29:046][]LogAnalytics: [UEGame.UnrealEngine.Release|FDBE12904C4E8BA9DBCB74B7F8863530|Claybook] SetUserId ANON-{7E72EDFD-4FD4-BE79-32CC-469E711B7D03}||
[2017.12.21-16.09.29:046][]LogAnalytics: [UEGame.UnrealEngine.Release|FDBE12904C4E8BA9DBCB74B7F8863530|Claybook] AnalyticsET::StartSession
[2017.12.21-16.09.29:433][]LogPackageLocalizationCache: Processed 5 localized package path(s) for 1 prioritized culture(s) in 0.018695 seconds
[2017.12.21-16.09.29:455][]LogTextLocalizationResource: LocRes 'C:/Program Files (x86)/Steam/steamapps/common/Claybook/Claybook/Content/Localization/Game/en/Game.locres' failed the magic number check! Assuming this is a legacy resource (please re-generate your localization resources!)
[2017.12.21-16.09.29:526][]LogInit: Display: Game Engine Initialized.
[2017.12.21-16.09.29:526][]LogGameplayTags: Display: UGameplayTagsManager::DoneAddingNativeTags. DelegateIsBound: 0
[2017.12.21-16.09.29:550][]LogInit: Display: Starting Game.
[2017.12.21-16.09.29:564][]LogClayWorld: GotoState: NewState: MainMenu
[2017.12.21-16.09.29:790][]LogLoad: (Engine Initialization) Total time: 12.24 seconds
[2017.12.21-16.09.29:791][]LogExternalProfiler: No external profilers were discovered. External profiling features will not be available.
[2017.12.21-16.09.29:795][]LogClayWorld: UClayWorldGameInstance::HandleControllerConnectionChange bIsConnection 1 GameUserIndex 0
[2017.12.21-16.09.29:824][]LogContentStreaming: Texture pool size now 800 MB
[2017.12.21-16.09.29:918][]LogNet: Browse: /Game/Maps/ClayEntry
[2017.12.21-16.09.29:967][]LogLoad: LoadMap: /Game/Maps/ClayEntry
[2017.12.21-16.09.29:977][]LogPakFile: New pak file ../../../Claybook/Content/Paks/pakchunk1-WindowsNoEditor.pak added to pak precacher.
[2017.12.21-16.09.30:126][]LogAIModule: Creating AISystem for world ClayEntry
[2017.12.21-16.09.30:134][]LogLoad: Game class is 'ClayWorldGameModeMenu'
[2017.12.21-16.09.30:134][]LogStreaming: Display: ULevelStreaming::RequestLevel(/Game/Maps/Background_KidsRoom) is flushing async loading
[2017.12.21-16.09.31:581][]LogStreaming: Display: ULevelStreaming::RequestLevel(/Game/Maps/Level1_Environment) is flushing async loading
[2017.12.21-16.09.31:783][]LogStreaming: Display: ULevelStreaming::RequestLevel(/Game/Maps/Background_KidsRoom_Table) is flushing async loading
[2017.12.21-16.09.32:359][]LogWorld: Bringing World /Game/Maps/ClayEntry.ClayEntry up for play (max tick rate 0) at 2017.12.21-11.09.32
[2017.12.21-16.09.32:389][]LogWorld: Bringing up level for play took: 0.030476
[2017.12.21-16.09.32:423][]LogGameMode: Display: Match State Changed from EnteringMap to WaitingToStart
[2017.12.21-16.09.32:423][]LogGameState: Match State Changed from EnteringMap to WaitingToStart
[2017.12.21-16.09.32:423][]LogGameMode: Display: Match State Changed from WaitingToStart to InProgress
[2017.12.21-16.09.32:431][]LogOnline: Warning: STEAM: Can't start an online game for session (GameSession) that hasn't been created
[2017.12.21-16.09.32:436][]LogGameState: Match State Changed from WaitingToStart to InProgress
[2017.12.21-16.09.32:685][]LogLoad: Took 2.723809 seconds to LoadMap(/Game/Maps/ClayEntry)
[2017.12.21-16.09.32:686][]LogClayWorld: Loaded saved game from slot name Nextonex and index 0. (Version=5)
[2017.12.21-16.09.32:690][]LogClayWorld: UpdateLicenseStatus: bIsLicensed: 1 bIsTrial: 0 bIsTrialValid: 0
[2017.12.21-16.09.32:691][]LogClayWorld: Player Nextonex assigned as the first local player and proceeding to the main menu.
[2017.12.21-16.09.33:581][]LogRenderer: Reallocating scene render targets to support 1280x720 Format 26 NumSamples 1 (Frame:1).
[2017.12.21-16.09.33:581][]LogStaticMesh: Allocated 508x412x128 distance field atlas = 51.1Mb, with 82 objects containing 33.5Mb backing data
[2017.12.21-16.09.33:592][]LogAnsel: gameWindowHandle= 0000000000160316
[2017.12.21-16.09.33:592][]LogAnsel: We reckon 0.010000 meters to 1 world unit
[2017.12.21-16.09.33:592][]LogCameraPhotography: Photography camera created. Provider=NVIDIA Ansel, Supported=1
[2017.12.21-16.09.33:691][]LogSlate: Took 0.021845 seconds to synchronously load lazily loaded font '../../../Claybook/Content/UI/Esphimere_0_Font.ufont' (59K)
[2017.12.21-16.09.33:810][]LogOnline: Verbose: STEAM: FOnlineAsyncEventSteamStatsReceived bWasSuccessful: 1 User: Nextonex [0x1100001074E9686] Result: '1' k_EResultOK (success)
[2017.12.21-16.09.33:810][]LogOnline: Verbose: Async task 'FOnlineAsyncTaskSteamRetrieveStats2 bWasSuccessful: 1 UserId: Nextonex [0x1100001074E9686]' succeeded in 0.234950 seconds
[2017.12.21-16.09.34:437][]LogAnsel: gameWindowHandle= 0000000000160316
[2017.12.21-16.09.34:437][]LogAnsel: We reckon 0.010000 meters to 1 world unit
[2017.12.21-16.09.34:670][]LogOnline: Verbose: STEAM: FOnlineAsyncEventSteamStatsReceived bWasSuccessful: 1 User: Nextonex [0x1100001074E9686] Result: '1' k_EResultOK (success)
[2017.12.21-16.09.34:670][]LogOnline: Verbose: Async task 'FOnlineAsyncTaskSteamGetAchievements bWasSuccessful: 1 UserId: Nextonex [0x1100001074E9686]' succeeded in 1.094656 seconds
[2017.12.21-16.09.35:066][]LogD3D11RHI: Timed out while waiting for GPU to catch up. (0.5 s)
...
[2017.12.21-16.09.52:608][]LogD3D11RHI: Timed out while waiting for GPU to catch up. (0.5 s)
[2017.12.21-16.09.52:619][]LogD3D11RHI: Error: Direct3DDeviceIMContext->Map(VertexBuffer->Resource, 0, D3D11_MAP_READ, 0, &MappedSubresource) failed
at D:\Perforce\development\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11VertexBuffer.cpp:140
with error DXGI_ERROR_DEVICE_REMOVED DXGI_ERROR_DEVICE_HUNG
[2017.12.21-16.09.52:748][]LogWindows: Windows GetLastError: The operation completed successfully. (0)

Nextonex

21 Dec, 2017 @ 12:34pm

[2017.12.21-16.09.52:619][]LogD3D11RHI: Error: Direct3DDeviceIMContext->Map(VertexBuffer->Resource, 0, D3D11_MAP_READ, 0, &MappedSubresource) failed
at D:\Perforce\development\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11VertexBuffer.cpp:140
with error DXGI_ERROR_DEVICE_REMOVED DXGI_ERROR_DEVICE_HUNG

I don't even have a D: Drive on this computer.

bum 21 Dec, 2017 @ 4:06pm

Originally posted by Nextonex:
Bought this game because I saw it on nerd cubed. Looks like a fun game but I can't play it, it crashes at start with an unreal engine error.. Updated my drivers but it didn't fix the issue. I don't want to return this game but I'm running out of time.

I can't launch it either, even with this new update

Monopoly 25 Dec, 2017 @ 4:34am

How u refund it

Ani

28 Dec, 2017 @ 9:19pm

I just kept hitting play just to see if it would eventually work, even though I didn't expect it to. I got to the main menu on the fourth try, then crashed when selecting a level. I actually managed to start a level on the fifth try, but then it crashed after completing two levels. The game is definitely at least playable in its current state, but I could definitely do without the high risk of crashing.

#10

sebastian.aaltonen

4 Jan, 2018 @ 11:48am

Originally posted by LukeDude759:
I just kept hitting play just to see if it would eventually work, even though I didn't expect it to. I got to the main menu on the fourth try, then crashed when selecting a level. I actually managed to start a level on the fifth try, but then it crashed after completing two levels. The game is definitely at least playable in its current state, but I could definitely do without the high risk of crashing.

Thanks for this bug report. It certainly confirms my beliefs that this bug is caused by GPU memory management. With 2 GB graphics cards, the driver needs to swap resources between CPU<->GPU memory, and this takes time, especially on older motherboards/CPUs that only have PCI-E 2.0 bus. We have one big 1 GB volume texture that contains the world data. If the driver places this texture to system memory, the GPU will time out during world generation. Windows has 2 second timer for GPU tasks and kills the driver if the timeout is met.

I just managed to acquire an old Intel Nehalem i7 CPU + old motherboard to do some testing with 2 GB GPUs. This will speed up my bug hunt dramatically. I will inform when I found some solution for this issue.

#11

Laburnum

5 Jan, 2018 @ 9:02am

Originally posted by LukeDude759:
I just kept hitting play just to see if it would eventually work, even though I didn't expect it to. I got to the main menu on the fourth try, then crashed when selecting a level. I actually managed to start a level on the fifth try, but then it crashed after completing two levels. The game is definitely at least playable in its current state, but I could definitely do without the high risk of crashing.

mine was the same altho ive not managed to start a level yet. hope its fixed soon tho

#12

The Nijika Deer has Claybook

6 Jan, 2018 @ 12:52pm

Here is what I did which worked for me, but it only applies to Nvidia gpus.

Go to:

C:\Program Files\NVIDIA Corporation\Ansel\Tools

Run NvCameraConfiguration.exe

At the buttom of the window set the NVcamera status to "disabled" then hit Save.
See if that works.

#13

Nextonex

12 Jan, 2018 @ 12:09pm

I had given up and haven't been back to this thread until today. I got it working. Here's how.
I upgraded to Windows 10.
When I started the game I got a security warning that asked me if I wanted to give the program access to my hard drive, I said yes (did not get security warning on windows 7) .
The game started up fine no issues and runs just fine, looks great,
Not sure if this will help but the problem wasn't my hardware as that is the same, I think it may be a security problem with windows 7.

#14