Virtual SlotCars

Virtual SlotCars

View Stats:
martiniforfun Aug 22, 2017 @ 9:57am
game does not start
when i run the game i get the following message in the log file:

Unable to open the file 'C:\Users\hitmartypc\AppData\Roaming\PraGames\vsc\config'
< >
Showing 1-10 of 10 comments
VSC Dev 1  [developer] Aug 22, 2017 @ 10:19am 
Hi martiniforfun,
I'm very sorry you are experiencing a VSC start up issue.
1) That error can be ignored, it is always there upon first start up of the game after installation due to the config file not yet being present, it is first written upon closing the game for the first time.
2) So, if you game is not starting, we would ask for you to please post your entire vsc.log either here or preferably at our forums in the bug section[forums.virtualslotcars.com]. We will investigate this with a high priority.

martiniforfun Aug 22, 2017 @ 10:36am 
thx for the fast reply!

here is the full log file:

VirtualSlotCars Log
Build: 0.9.9.2554.1507
+-----------------------------------------------------------------------------------------------------------+
SYSTEM INFO
+-----------------------------------------------------------------------------------------------------------+
OS : Microsoft Windows 8 or superior Professional (build 9200), 64-bit
Processor : Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz
Number of logical processors: 8
Number of monitors : 1
Screen resolution : 3840x2160
Primary video device (1) : NVIDIA GeForce GTX 1060 6GB
Monitor #1 : Generic PnP Monitor
Refresh rate : 30.0 Hz
Mouse buttons swapped : false
Total physical memory : 16346 MB
Free physical memory : 12663 MB
Percent of memory in use : 22%
+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+
00:00:00.451 --- Start initialization ---
00:00:00.451 et::rigel::RigelConfig::ParseCompressedFile - Unable to open the file 'C:\Users\hitmartypc\AppData\Roaming\PraGames\vsc\config'
00:00:01.631 Parsing file: 'C:\Program Files (x86)\Steam\steamapps\common\Virtual SlotCars\data\language\english.language'
00:00:01.636 Input system initialized
00:00:02.166 OpenGL Info
00:00:02.166 Version : 4.5.0 NVIDIA 384.76
00:00:02.166 Vendor : NVIDIA Corporation
00:00:02.166 Renderer : GeForce GTX 1060 6GB/PCIe/SSE2
00:00:02.166 Shaders version : 4.50 NVIDIA
00:00:02.309 Testing MSAA (8 samples)
VSC Dev 1  [developer] Aug 22, 2017 @ 10:40am 
Please confirm there is nothing below

00:00:02.309 Testing MSAA (8 samples)

thanks.
VSC Dev 1  [developer] Aug 22, 2017 @ 10:48am 
Also, what happens if you set your desktop resolution to 1920x1080 or 1920x1200 and try again please? Thanks.
martiniforfun Aug 22, 2017 @ 10:55am 
yes MSAA is the last line in the log file.
if i try to start the game directly from its installed folder i get a popup saying: Error Unable to start the game. i tried with your other suggested Screen Resoultions but there is no change.
VSC Dev 1  [developer] Aug 22, 2017 @ 11:41am 
We will look further into this, meanwhile can you please download our alpha demo from here[forums.virtualslotcars.com] and try it out, it starts in windowed mode, and we would like to see if you can successfully start the demo in windowed mode. Thanks.
martiniforfun Aug 22, 2017 @ 12:08pm 
yes this alpha demo works without problems thx!
VSC Dev 1  [developer] Aug 28, 2017 @ 2:11pm 
Thanks for grabbing the demo and testing, this made all the difference. We have been looking into this issue and though we can not reproduce your hardware, the monitor in particular, we think we may have a solution soon. Stay tuned ;)
VSC Dev 1  [developer] Aug 29, 2017 @ 2:12am 
Hi martiniforfun,
this is hopefully now fixed with the latest published update. Can you please test and let us know?
martiniforfun Aug 29, 2017 @ 5:14am 
thx now it works perfect!
< >
Showing 1-10 of 10 comments
Per page: 15 30 50