Game crashes whenever I try to play a prison

[Evyatar V. Krauss]

OVERVIEW:
I can't play the game because it crashes every time it loads a new game.

STEPS:
1. Launch the game
2. Select a prison except the tutorial.
3. Press "New Game".
4. Select an empty slot.
5. Press "Start Game" (changing guards and inmates doesn't matter).

RESULT:
The game loads for a few seconds before crashing showing a message about visual studio c++ runtime and another one thatr says to report the problem to the devs.

EXPECTED RESULT:
The game will load the prison and the game will start.

SYSTEM INFORMATION:

http://textuploader.com/d6j6q

I don't know if the graphics card meets the minimum specs but I also don't think the problem is the graphics card.

EDIT: I can still play the train prison, I don't know if the plane and ship prisons still work because I they are still locked...

[Senorita]

The game crashed at the 1st mission

not playable

[Jonno]

Are your specs matching up ok?

OS: Windows 7/8.1/10 (32-bit versions)
Processor: Intel Core Duo E6600 @ 2.4GHz
Memory: 2 GB RAM
Graphics: Intel 4400, GeForce GT 8800, AMD Radeon HD 4650
DirectX: Version 11
Storage: 4 GB available space
Sound Card: Windows Compatible Sound card

RECOMMENDED:
OS: Windows 7/8.1/10 (64-bit versions)
Processor: i5-2500k@3.3GHz, AMD FX 6300 3.5GHz
Memory: 4 GB RAM
Graphics: GeForce GTX 750, AMD R7 370
DirectX: Version 11
Storage: 4 GB available space
Sound Card: Windows Compatible Sound card

Failing that I've moved you to the support forum where we'll be able to help :)

[Senorita]

i5-4200h/8gb ram/gt750m

[Venrox?]

Game crashing

i lunch the game right? i go to play, pick a prison then press new game, wait for it to load THEN THE GAME CRASHS GIVING ME an oops error what should i do HELP!!

[Rubber2Duck]

Same things happend to me, lags for a bit, then sends me an error prompt, telling me that a crash report was filled

[Venrox?]

.... was really looking forward to playing this game guess i won't play it today or tomorrow cause i have some stuff to do :(

[Neydrix]

I have the same problem ...

[BabyLuv]

Same thing with me, I think it was general ...

[Clover]

I've got a similar crash too

[BabyLuv]

What should we do now?

[Rubber2Duck]

I would assume that the developers will use the information given and try and find a fix for this, but likely wont be ready until around tomorow

[Kewl Dude]

Crash when starting game

When I try to load into my friend's prison, or any prison, the game just crashes after loading for a while.

STEPS:

1) Launch the game
2) Select Campaign
3) Start any prison
4) Game will crash after loading

RESULT:
The game will completly crash.

EXPECTED RESULT:
The game should have started.

[BabyLuv]

ERROR "oops!"

the game crashed.
HELP PLS.

My game does not open when I try to enter any world.

[Cozmo]

guys if it isnt working steam has a 30 day refund policy so you can return the game and get your money back

[Venrox?]

Originally posted by aia2066:

guys if it isnt working steam has a 30 day refund policy so you can return the game and get your money back

but i wanna play it................................ guess i gotta change my icon