RUGBY 18

RUGBY 18

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slash3rza Oct 30, 2017 @ 1:14pm
Game does not want to open
If i start game it says: Game will crash, proc.dmp file will be created. on next box click retry button. No next window pops up game just close????????????

Payed alot for this help and cant refund because bought it with a cd!!!
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Showing 1-11 of 11 comments
slash3rza Oct 31, 2017 @ 4:48am 
re-installed the game same problem WHERE IS THE SUPPORT!!!!!!!!!
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
jonmoney Nov 1, 2017 @ 9:26pm 
read discussion Rugby 18 crash. The developer gives a solution there
Nacon  [developer] Nov 2, 2017 @ 1:58am 
Hi Slash3r, sorry to hear you've also encountered a crash!

Is it possible for you to provide us with the following:

– DirectX diagnostic file:
  • Press the Windows + R key
  • Type dxdiag in the search box and click on OK
  • When DxDiag opens, check to see if there’s a button that says Run 64-bit DxDiag – if there is click it
  • Click Save All Information and save the file to your desktop (make sure it’s saving as a text file)
  • Copy and paste the text and share us your pastebin link: https://pastebin.com

– Proc.dmp file:
  • Right-click on the game in your Steam games library
  • Select “Properties”
  • Go to the “LOCAL FILES” tab
  • Go to "exe" and you'll find the "proc.dmp" file
  • Upload the file to https://wetransfer.com/ and send us the link.

Thanks!
slash3rza Nov 7, 2017 @ 5:12am 
? any feedback
Nacon  [developer] Nov 9, 2017 @ 8:00am 
Originally posted by Slash3r:
Hi Thank you for comming back to me.

I have uploaded all the information for you.

https://pastebin.com/HTxGC9uG

https://wetransfer.com/downloads/6eea87f460ce1773387e9a16e44f1dee20171102161229/79dce123bd93141df9c42bfc4706653220171102161229/56517c
Hi Slash3r
It seems like your issue is coming from your drivers.
Could you please check that both your DirectX software and graphic card drivers are up to date?
Thanks.
slash3rza Nov 9, 2017 @ 1:10pm 
Originally posted by BigbenCM:
Originally posted by Slash3r:
Hi Thank you for comming back to me.

I have uploaded all the information for you.

https://pastebin.com/HTxGC9uG

https://wetransfer.com/downloads/6eea87f460ce1773387e9a16e44f1dee20171102161229/79dce123bd93141df9c42bfc4706653220171102161229/56517c
Hi Slash3r
It seems like your issue is coming from your drivers.
Could you please check that both your DirectX software and graphic card drivers are up to date?
Thanks.



Hi

I have check both drivers and it is up to date is there maybe something else that can cause this problem?
Nacon  [developer] Nov 10, 2017 @ 1:56am 
Hi,
Have you checked your PC meets the game's minimum system specs requirements (see below)?

OS: 64bits version of Windows® 7, Windows® 8, Windows® 10
Processor: Intel® Core i3 or AMD Phenom™ II X3
Memory: 6 GB RAM
Graphics: NVIDIA® GeForce® GTX 660 or AMD Radeon™ HD 7850 with 2 GB RAM
DirectX: Version 11
Storage: 15 GB available space
Sound Card: DirectX Compatible Soundcard
Additional Notes: A PC-compatible gamepad is required.
slash3rza Nov 10, 2017 @ 5:41am 
yes it does you can also check it here

https://pastebin.com/HTxGC9uG
slash3rza Nov 10, 2017 @ 5:42am 
Originally posted by BigbenCM:
Hi,
Have you checked your PC meets the game's minimum system specs requirements (see below)?

OS: 64bits version of Windows® 7, Windows® 8, Windows® 10
Processor: Intel® Core i3 or AMD Phenom™ II X3
Memory: 6 GB RAM
Graphics: NVIDIA® GeForce® GTX 660 or AMD Radeon™ HD 7850 with 2 GB RAM
DirectX: Version 11
Storage: 15 GB available space
Sound Card: DirectX Compatible Soundcard

Additional Notes: A PC-compatible gamepad is required.




yes it does you can also check it here

https://pastebin.com/HTxGC9uG



Is there not a set lunch option that i can try maybe?

Nacon  [developer] Nov 14, 2017 @ 8:17am 
Hi,
It seems like your graphic card (9800GT) is not powerful enough. We’ve noticed a 3Dmark score of 700, while the game asks for a score of 4100 min (660GTX). Your card also seems to only have 1GB of dedicated memory; while the game needs at least 2GB of dedicated memory.

I’m really sorry, but I don’t think we can help you here :(
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