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nhahtdh Jan 11 @ 10:40pm
Unused keys from Otaku Bundle #30 deactivated
Does anyone here have their unused keys (base game and soundtrack) from Otaku Bundle #30 deactivated (or duplicated)?

(Key from IndieGala doesn't seem to be affected, since I just activated mine)
Last edited by nhahtdh; Jan 11 @ 10:42pm
Originally posted by Efelatte:
Hey there! Unfortunately we had a problem with OtakuBundle, we haven't been able to contact them for a long time (they didn't answer to any of our mails) and they delayed the payment for months so we had to cancel the unactivated keys.

They also didn't send us the unsold keys and hold them for "future bundles" without giving any information to us. So, we've blacklisted OtakuBundle because of this and decided not to do further business with them.

But don't worry we are willing to fix this issue. Please simply send your purchase receipt and the key given to you by OtakuBundle to contact@frymoregames.com and we will provide you with a new key.

Note : At the moment we are waiting for Steam to give us some keys to provide you guys with. Some users are requesting 100+ keys for their purchases and I'm afraid we won't be able to provide them with that many keys. We will only handle personal amounts for a short period of time. We still haven't heard from Otaku, but we are trying to minimize the damage caused because of lack of contact between us and Otaku.
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All of my keys are coming up as dupes =(
Dyna Jan 12 @ 1:09am 
same here :(
A developer of this app has indicated that this post answers the original topic.
Efelatte  [developer] Jan 12 @ 3:29am 
Hey there! Unfortunately we had a problem with OtakuBundle, we haven't been able to contact them for a long time (they didn't answer to any of our mails) and they delayed the payment for months so we had to cancel the unactivated keys.

They also didn't send us the unsold keys and hold them for "future bundles" without giving any information to us. So, we've blacklisted OtakuBundle because of this and decided not to do further business with them.

But don't worry we are willing to fix this issue. Please simply send your purchase receipt and the key given to you by OtakuBundle to contact@frymoregames.com and we will provide you with a new key.

Note : At the moment we are waiting for Steam to give us some keys to provide you guys with. Some users are requesting 100+ keys for their purchases and I'm afraid we won't be able to provide them with that many keys. We will only handle personal amounts for a short period of time. We still haven't heard from Otaku, but we are trying to minimize the damage caused because of lack of contact between us and Otaku.
Last edited by Efelatte; Jan 12 @ 11:10am
M Jan 12 @ 4:23am 
Originally posted by Efelatte:
Hey there! Unfortunately we had a problem with OtakuBundle, we haven't been able to contact them for a long time (they didn't answer to any of our mails) and they delayed the payment for months so we had to cancel the unactivated keys.

They also didn't send us the unsold keys and hold them for "future bundles" without giving any information to us. So, we've blacklisted OtakuBundle because of this and decided not to do further business with them.

But don't worry we are willing to fix this issue. Please simply send your purchase receipt to contact@frymoregames.com and we will provide you with a new key.


i don't have the same issue, but respect for you for being so kind and not revoking the keys completely.

sadly other developers did that in the past and i'm glad that not everyone handles it like that.
I sent you an email, thanks for any help!
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