Saints Row: The Third

Saints Row: The Third

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jonathan Feb 6, 2018 @ 1:27pm
Saints Row Launches to White Box
I recently re-purchased this game having played it on another platform years ago.
I am experiencing an issue every time I launch it (either from Steam or the local files). It just starts up to a blank white box and sits there until I close the application.
I have already: uninstalled and reinstalled the game. Verified local files. Updated Windows and graphics drivers. Edited Display.ini in every way that I could find a suggestion for. Deleted Display.ini. Game, Steam, and Windows are all installed on the same drive, so it's not an issue with Steam and the game being on separate drives. I have been searching Google and forums for hours and tried everything I could find to fix this. Does anyone have any suggestions?
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Showing 1-13 of 13 comments
jonathan Feb 6, 2018 @ 1:28pm 
Oh, and rig definitely meets the requirements. Intel quad-core i7 processor at 4.2 GHz.
8 GB RAM
AMD Radeon 580 w/8 GB VRAM
Windows 10 64-bit
Last edited by jonathan; Feb 7, 2018 @ 8:35am
jonathan Feb 6, 2018 @ 2:00pm 
Update: after finding a custom launcher for the game, launcher now works, but as soon as videos for developer/studio end, game crashes.
Go to your Saints Row The Third folder in your Steam directory.
Open Display.ini
Set Preset to 2 instead of -1
Copy and Paste the following ABOVE Preset:


ResolutionWidth = 1440
ResolutionHeight = 900
RefreshRate = 60
MSAA_Level = 2
Fullscreen = False

Save and Close
Launch Saints Row The Third
Also many people find it doesn't work if not on C drive
jonathan Feb 6, 2018 @ 6:18pm 
Originally posted by TheFatManOfKendal:
Go to your Saints Row The Third folder in your Steam directory.
Open Display.ini
Set Preset to 2 instead of -1
Copy and Paste the following ABOVE Preset:


ResolutionWidth = 1440
ResolutionHeight = 900
RefreshRate = 60
MSAA_Level = 2
Fullscreen = False

Save and Close
Launch Saints Row The Third
Also many people find it doesn't work if not on C drive
I've tried that as well. And it's all on the C Drive.
figmentPez Feb 6, 2018 @ 11:44pm 
Have you tried changing the settings in the AMD control panel? Turn off AA, morphological filtering, etc. etc.

Run as Admin?

Also, just to clarify, is this a laptop or a desktop? Because I can't find anything about a Radeon 530 with 8GB of VRAM.
Last edited by figmentPez; Feb 6, 2018 @ 11:45pm
jonathan Feb 7, 2018 @ 8:34am 
Originally posted by figmentPez:
Have you tried changing the settings in the AMD control panel? Turn off AA, morphological filtering, etc. etc.

Run as Admin?

Also, just to clarify, is this a laptop or a desktop? Because I can't find anything about a Radeon 530 with 8GB of VRAM.
Changing settings has not resolved it. Already tried running as administrator. And I apologize, it's a Radeon Pro 580. My bad.
figmentPez Feb 7, 2018 @ 5:51pm 
I'd say try older graphics drivers, but Win 10 hates that and will fight you every step of the way trying to do it.

Could there be a BIOS update for your computer that you could try?
Ripshot Blue Feb 8, 2018 @ 12:50am 
I get the same issue but I found a work around, cant garentee it will work for you but its worth a shot, When the game is launching into the Splash Logo's press Alt+Enter then wait for the game to finish the logo's, dont know why but this lets me past those screens.
jonathan Feb 11, 2018 @ 6:42pm 
Originally posted by figmentPez:
I'd say try older graphics drivers, but Win 10 hates that and will fight you every step of the way trying to do it.

Could there be a BIOS update for your computer that you could try?
Can't do it. Uses EFI. And it won't run an older OS than Windows 10, unfortunately. I had a computer that ran Windows 7, and SR3 ran perfectly on it. I would go back to Windows 7 if I could.
jonathan Feb 11, 2018 @ 6:43pm 
Originally posted by Ripshot Blue:
I get the same issue but I found a work around, cant garentee it will work for you but its worth a shot, When the game is launching into the Splash Logo's press Alt+Enter then wait for the game to finish the logo's, dont know why but this lets me past those screens.
Thanks for the try, but no dice. :/
figmentPez Feb 12, 2018 @ 5:48am 
Originally posted by jonathan:
Can't do it. Uses EFI. And it won't run an older OS than Windows 10, unfortunately. I had a computer that ran Windows 7, and SR3 ran perfectly on it. I would go back to Windows 7 if I could.

Even if your computer uses UEFI, most people still call it a "BIOS update" because it's the same concept (just like a cable modem is not technically a "modem", they just do a similar task). Whatever name you want to attach to the concept there may be some sort of firmware update to your computer that will help fix problems like this. It's not common for motherboard issues to express themselves this way, but it is possible.

If you're savvy enough to know the difference between UEFI and BIOS, you might have what it takes to convince Win10 to let you install older drivers, but I leave that as a challenge to the reader. I've had little success with it, and I wouldn't want to be responsible for messing up your computer if something goes wrong with any instructions I might pass on.
jonathan Feb 13, 2018 @ 5:46pm 
Originally posted by figmentPez:
Originally posted by jonathan:
Can't do it. Uses EFI. And it won't run an older OS than Windows 10, unfortunately. I had a computer that ran Windows 7, and SR3 ran perfectly on it. I would go back to Windows 7 if I could.

Even if your computer uses UEFI, most people still call it a "BIOS update" because it's the same concept (just like a cable modem is not technically a "modem", they just do a similar task). Whatever name you want to attach to the concept there may be some sort of firmware update to your computer that will help fix problems like this. It's not common for motherboard issues to express themselves this way, but it is possible.

If you're savvy enough to know the difference between UEFI and BIOS, you might have what it takes to convince Win10 to let you install older drivers, but I leave that as a challenge to the reader. I've had little success with it, and I wouldn't want to be responsible for messing up your computer if something goes wrong with any instructions I might pass on.
That's a good call about the possibility of getting it to install older drivers. I may look into that. thanks for the recommendation!
Ѕнιηовι Feb 14, 2018 @ 2:09pm 
In some other thread I saw someone mention Idolninja's mod for SR2, and that the game wouldn't work for a lot of people without it. Now I haven't spent any time on this issue, nor have I tried using that mod, but seeing as though several people are talking about it, you should Google it and check it out.
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Date Posted: Feb 6, 2018 @ 1:27pm
Posts: 13