EVE: Valkyrie FAQ

[StevieSG]

Hello Pilots,

If you have some questions regarding EVE: Valkyrie, here is a basic FAQ. For more information, please do check out our official website FAQ at EVEValkyrie.com.

General FAQ

What is EVE: Valkyrie?

In EVE: Valkyrie, you are an elite space fighter pilot who has recently become immortal, thanks to the efforts of Rán Kavik, leader of the breakaway pirate group known as the Valkyrie. As a newly-recruited member of the Valkyrie, you will battle rival pirate factions for wealth, supremacy, and notoriety.

EVE: Valkyrie features:

• Bleeding-edge virtual reality gameplay
  
• Gorgeous, immersive AAA visuals and production
  
• Competitive social multiplayer action
  
• Single-player and multiplayer PVE modes
  
• Skill-based character progression and ship upgrades
  
• Rich EVE Universe setting and deep backstory

Does Valkyrie work without a VR headset?

No. EVE: Valkyrie requires you to play the game with a VR headset.

What controllers or joysticks are compatible with EVE: Valkyrie?

EVE: Valkyrie officially supports Xbox One controllers and Xbox 360 controllers on PC. It is also compatible with numerous HOTAS (Hands On Throttle-And-Stick) joysticks, but we’re not offering official support at this time and thus there will not be joystick profiles ‘out of the box’. Users can however change settings in-game with compatible joysticks by going to Main Menu -> Settings -> Gameplay -> Keybinding. Please note that a gamepad is required in addition to a HOTAS joystick.

Will EVE: Valkyrie support the Vive Motion Controllers?

We are huge fans of room-scale and motion controls in VR, but EVE: Valkyrie has been designed as a seated gamepad/HOTAS game, where your hands are shown grasping the yoke of a spaceship. We experimented with ways to incorporate motion controls but ultimately felt the resulting experience was not up to our standards. So we have chosen not to include support for the Motion Controller.

Does Valkyrie run on laptops?

A few manufacturers have recently announced VR Ready laptops, so make sure to check that before buying one.You also need to make sure your graphics card drivers are up to date or things may not work properly.

SYSTEM REQUIREMENTS

EVE: Valkyrie needs a PC with the following:

MINIMUM:
OS: Windows 7 SP1 or newer
Processor: Intel i5-4590 equivalent or greater
Memory: 8 GB RAM
Graphics: NVIDIA GTX 970 / AMD 390 equivalent or greater
Network: Broadband Internet connection
Storage: 20 GB available space

Additional Notes: HDMI 1.3 video output supporting a 297MHz clock via a direct output architecture

RECOMMENDED:
OS: Windows 8
Processor: Intel i7 processor
Memory: 12 GB RAM
Graphics: NVIDIA GTX 980 Ti
Network: Broadband Internet connection
Storage: 20 GB available space

Additional Notes: HDMI 1.3 video output supporting a 297MHz clock via a direct output architecture

* Note: CCP cannot support EVE: Valkyrie on development versions of pre-release VR hardware, including the HTC Vive Pre.

Update information

Will there be patches and updates?

Yes – CCP Games is committed to update EVE: Valkyrie post launch with new features, events and content.

Our two recent big updates, Carrier Assault and Joint Strike were both free, and additional free content will be made available to all owners of EVE: Valkyrie throughout the game’s lifetime. We will announce dates on future content releases as we progress with development. We will also continue to optimize the game as a live service from launch onward.

Will there be paid DLC?

Content updates like new maps, new ships, and new gameplay additions (like the Carrier Assault mode) will be free to anyone who purchases the game. Furthermore, we plan to continue to add features to the game long into the future, at no additional charge.

Will there be microtransactions in EVE: Valkyrie at launch?

From XP boosters, ship skins, decals, interiors and beyond, we know some players will want to build out their experience. We provide the option of additional purchase, but the game is not designed to require it. All purchases in EVE: Valkyrie can be bought with in-game currency earned from gameplay.

Will EVE: Valkyrie go free-to-play?

EVE: Valkyrie is a premium experience, supported by multiple free content updates and wholly optional in-game micro-transactions to customize your experience.

Account information

What is a Valkyrie callsign?

A callsign is a Valkyrie pilot’s in-game name. Along with your chosen avatar, it is how you will appear on our official forums and how your performance will be displayed on the leaderboards.

Must my Valkyrie callsign and Steam ID be the same?

No, these can be different if you prefer.

Can I change my Valkyrie callsign?

Steam users who have made a capitalization or typo error with their callsign, or do not wish to use their Steam IDs as their callsign, please submit a support ticket and requests will be reviewed on a case by case basis. It’s also a good idea to message customer support with the email you have used to register your Valkyrie account. CCP Games will only allow a one-time change per for each user. Please note that there are some callsign limitations, in that you cannot prefix your callsign with CCP, GM or ISD.

Is my callsign different to my steam forum or Valkyrie forum (forums.evevalkyrie.com) name?

It can be. Having a forum username on forums.evevalkyrie.com does not reserve your in-game callsign. Your forum name and in-game name can be different. If you wish to dispute someone else using your in-game callsign as their forum name please send us a support ticket

How to contact CCP

How do I contact CCP Customer Support?

Should you have any problems arise that we can assist with then please visit customer support portal or contact us via [e-mail]. Please contact us using the email address associated with your Valkyrie account.

I have a technical issue, and I think it's related to my Vive setup - where do I go?

We encourage you to contact Vive's technical support if you think you've encountered an issue with setting up your Vive.

Click here to visit the EVE: Valkyrie Help Center[valkyrie.zendesk.com]

I think I found a bug - how can I let the developers know?

Please submit all bugs in the Bug Report category on the forums at evevalkyrie.com and follow the guidelines for submission. You can also file a ticket via the customer support portal.

Click here to visit the EVE: Valkyrie Bug Report forum[forums.evevalkyrie.com]

I want to give game feedback - how do I do this?

Please go to the Feedback and Ideas category on the forums at evevalkyrie.com, read the forum guidelines and check to see if the idea has been posted before. The Features and Ideas section of the forums is monitored by CCP.

Click here to visit the EVE: Valkyrie feedback and ideas forum[forums.evevalkyrie.com]

Fly safe Pilots!

CCP Redcape