[valid thru 2025-AUG-1] Connection problem? Try THIS

[oeregharcos]

Inquisitors,

we addressed a specific connection problem which affected the majority of those players who stuck on the loading screen when attempted to launch the game.

Based on more than a dozen feedback we can confidently say that an issue related to certification could be resolved by installing a certification file which is needed for the game to run. In general, this should not be manually installed but we have to assume that due to specific, client-side reasons, the certificate is being blocked.

[UPDATE]
You can go ahead and download the updated version of our certification file via THIS LINK[drive.google.com]

Steps:

- Download file
- Install file
- Restart computer
- Run game

Please note, that the above suggested method resolves the most common connection issue which is due to certification problems. It, however, does not resolve other connection-specific issues.

The Emperor Protects!

[Zyptan]

Thank you so much finally i can try this game :D

[Avera]

maybe it's time to make an offline mode?

[Schploopus]

Why not make an offline mode?

[Skulls]

Offline mode solves this problem.

[Loire]

Make an offline mode

[Florence]

There should be an offline mode, but that wouldn't solve the issue for anyone who wants to play co-op with friends.

In my case the game worked fine before but after reinstalling it to play with a friend I simply cannot log in anymore.

Tried the certificate, tried a clean install, tried a clean install with the certificate, restarted my computer, still nothing.

[Metalacil]

if its manually how do i do it? doe sit matter where it goes. like it just says download this certificate but what then...

[Metalacil]

nevermind not a login issue just a game issue. so its worse. delete definitive edition it causes my game to break xD

[Spectre Scary Skeleton]

Well, I installed the certificate and followed the slightly vague instructions, that allowed me to play around 30 minutes of the game before getting disconected from the servers, can someone explain me why?

[NoDreamOn]

After installing the certificate there is still no connection to the server. what else can I do?

[Honey]

Originally posted by NoDreamOn:

After installing the certificate there is still no connection to the server. what else can I do?

same problem plz fix it

[Sevrin]

Anything to avoid making singleplayer playable offline hey.

[Baotk159]

Originally posted by NoDreamOn:

After installing the certificate there is still no connection to the server. what else can I do?

me too

[402265666]

Well, I installed the certificate and followed the slightly vague instructions, that allowed me to play around 30 minutes of the game before getting disconected from the servers, can someone explain me why?

[pauldjinni]

it doesn't solve the problem at all,.....