Rec Room

Rec Room

Rec Room > General Discussions > Topic Details
[RANT]It's happened
It finally happened. The internet has gotten ahold of this game. Without going into a tirade, I was playing paint ball - as you do - and a very vulgar, very beligerent, very COD like player set about ruining the game.

I was "sold" (free game after all) on how remarkable Rec Room was for the mostly friendly attitudes and general play room feel, but we were pretty powerless to do anything about the guy. I tried the vote to kick, but only got two votes while a ton of people were asking how to mute the guy, or how to kick him as well.

If the internet continues to get a hold of this gem, we're gonna need some better moderation tools. A time out room for people who have too low of a reputation for example, or even just put people with low reputations together in server matching.

I get it - people are jerks, especially when you don't have any ramification for it - but lets let the jerks be ♥♥♥♥♥ together at least.
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Showing 1-15 of 23 comments
gribbly  [developer] Jan 7, 2017 @ 6:10pm 
Ugh sorry to hear that, that is not what we want.

Sounds like people tried to react but our systems weren't good enough.

No excuses. All I can say is we are working on it. Yesterday's update contained a tweak to vote kick to increase detention time. Our next update (soon) is focused on improving moderation.

Thanks for speaking up, it helps.
Turtle God Jan 8, 2017 @ 9:33am 
same happened to me
i was in the locker room
i teleported to random players as always
till some dude told me to go the ♥♥♥♥ away from him

i think i should change the ''nice community'' part in my review
Frod Jan 8, 2017 @ 7:07pm 
I've currently played 32 hours of Rec Room and have very largely experienced a very positive community. I also have ~1000 hrs in TF2, so my viewpoint may be askwed from what the expectation of what online interactions should be.

Examples of possibile negative interactions I've seen (My response in parentheses):
-Player commeneted on another player being short. Short player could then be heard removing device and telling his parents he was being bullied. (Bullied... really?)
-Little kid (like 3-5 yrs old) was constantly cursing. (It was annoying to have dominate the conversation, but it was also hilarious given how young and out of control he was)
-Multiple incedents of "Sexual Harrasment" (Every incident was a joke. No comparison to real life or verbal sexual harrasment)
-Players accusing other players of hacking on paintball (A non-issue, the closest thing I've seen to cheating are players getting low or shooting through objects, unsportsman, but not cheating)
-Younger player drawing body part in Charades (Personally ignored it, although people mentioned how immature he was being)
-Other player cursing in paintball out of frustration (Ignored, understandable)

Stronger community controls should allways be a good thing. I would aks the Developer(s) to be wary of stronger censorship and moderation abuse.
gribbly  [developer] Jan 9, 2017 @ 11:42am 
Appreciate the discussion. Frod, as you point out finding a balance between community controls and mod abuse is very important.

It's hugely valuable to hear specific feedback like this, it helps us find that balance.

Essentially the way we think about it is that we will likely never be 100% done with this. As the community grows and evolves the needs and priorities of the system will evolve along with it.

So expect us to be tweaking and tuning as the months go by!
Dash Jan 11, 2017 @ 11:26am 
Community controls? There's no way to report users, blatent racist and sexual harassment has been reported here on the forum and you've done nothing, the vote to kick doesn't work, and basically you don't seem to give a damn.
Dash Jan 11, 2017 @ 11:28am 
I've also witnessed a female player say something, and as soon as she spoke, a male player screamed SHUT UP YOU CUN.T, WHAT MAKES YOU THINK YOU'RE SO SPECIAL? GO AND DIE.

Everyone else laughed, so I guess most took it as a joke, but that's because they don't know any better. The female player dropped out of the game a short while later. I assume she won't be back.

This game has really gone to ♥♥♥♥, and you're going to lose me too if you don't actively step up and be seen to do something.
Last edited by Dash; Jan 11, 2017 @ 11:29am
gribbly  [developer] Jan 11, 2017 @ 4:32pm 
I assure you we take this very seriously. Our next update (coming very soon) is focused on improvement to moderation and community tools.

QuickenMcNuggeted Jan 11, 2017 @ 5:10pm 
Originally posted by gribbly:
I assure you we take this very seriously. Our next update (coming very soon) is focused on improvement to moderation and community tools.
Gribbly,

I want to take a second to express that I really appreciate the work that's gone into Rec Room so far, and I'm really looking forward to the stronger moderation and community tools you've mentioned. While I know this thread isn't millions of post long, I'm actually a little surprised at how many people have taken the time to comment on what, I thought, was just me venting my frustrations about an isolated jerk.

Rec Room really captured the VR promise for me, and I'm guessing all of the other commenters here at one point or another as well, so hearing you have a continued commitment to making it a fun and engaging place for everyone really does mean something.
MuscularTeeth Jan 11, 2017 @ 9:40pm 
I was going to write a new topic, but its basically been raised here.

I am a father of 2 girls, and i have allowed my eldest (5) to use RECROOM, whilst i am standing beside her.

First time in - no problems, she enjoyed it, i enjoyed her playing (max playtime for her approx 10mins, every second day). She talked to people. threw balls, and calls your game "THE HELLO GAME".

2nd and 3rd times she has joined in (with my supervision) - 2 teenage boys are miming jerking off in front of her (they can hear its a young girl). She has no idea of the context and thinks they are playing with her. lots of sexual content spoken. Both times ive turned off the sound, and her mic.
On one occasion i spoke through the mic to tell the lad her father was watching, and id appreciate if he would stop cursing etc around a child. That guy actually apologised and went off doing other stuff.

This is a great potential game, but like all new things - you will need to create a robust set of rules to ensure this golden opportunity isnt turned into some ♥♥♥♥♥♥♥♥♥♥ sewer.

I was thinking perhaps a "safe" room people can join? o Where you need to provise some higher level of ID to be allowed in, and people who flaunt the rules within that area are in some way more able to BE punished.

I dont know, I'd strongly suggest speaking to an Ethics lecturer at a university or college or what ever you call it. They might give you good pointers.
Turtle God Jan 12, 2017 @ 8:58am 
Originally posted by MuscularTeeth:
I was going to write a new topic, but its basically been raised here.

I am a father of 2 girls, and i have allowed my eldest (5) to use RECROOM, whilst i am standing beside her.

First time in - no problems, she enjoyed it, i enjoyed her playing (max playtime for her approx 10mins, every second day). She talked to people. threw balls, and calls your game "THE HELLO GAME".

2nd and 3rd times she has joined in (with my supervision) - 2 teenage boys are miming jerking off in front of her (they can hear its a young girl). She has no idea of the context and thinks they are playing with her. lots of sexual content spoken. Both times ive turned off the sound, and her mic.
On one occasion i spoke through the mic to tell the lad her father was watching, and id appreciate if he would stop cursing etc around a child. That guy actually apologised and went off doing other stuff.

This is a great potential game, but like all new things - you will need to create a robust set of rules to ensure this golden opportunity isnt turned into some ♥♥♥♥♥♥♥♥♥♥ sewer.

I was thinking perhaps a "safe" room people can join? o Where you need to provise some higher level of ID to be allowed in, and people who flaunt the rules within that area are in some way more able to BE punished.

I dont know, I'd strongly suggest speaking to an Ethics lecturer at a university or college or what ever you call it. They might give you good pointers.
well
you need to be 13+ to use recroom
so its clearly your fault
gribbly  [developer] Jan 12, 2017 @ 11:35am 
Thanks for the feedback MuscularTeeth. Their tone could be friendlier, but Turtle God is correct: Children under 13 aren't allowed in Rec Room. We will make this more clear in a coming update.

Your anecdote reveals something important. Those young guys stopped their behavior when asked. In that case it seems they weren't being malicious (although they were violating our code of conduct), they were mainly just messing around.

As we have discussed on our blog[www.againstgrav.com], one person’s “hilarious” can be another person’s “creepy”.

So while we very much understand and share the concerns and frustrations of players like OP of this thread, we don't want to create as many problems as we solve as we roll out moderation features. So we tend to be fairly careful in rolling out new features, and we understand that it may sometimes look like we're not paying attention or doing anything.

But we are, and we are. We quite often make "under the hood" changes that aren't especially visible, especially if you don't have cause to interact with the experience management features.
Our next update includes numerous updates to moderation features, so there'll be an announcement about that soon.

As always, we appreciate the discussion. We intend to keep our eyes fully open on this one as we strive for our goal of making Rec Room a fun and welcoming environment for people from all walks of life.


MuscularTeeth Jan 12, 2017 @ 2:58pm 
my apologies for that, didnt realise it was 13+. however i still stand by my comments.

"so its clearly your fault"
well the issues could easily be for an adult - i dont want to see a guy mime wanking himself off in a game or talking racist or other nonsense.
that sort of attitude wont ever fix a problem that exists - and it is a real issue.. Ignoring this will just reduce the number and type of people willing to join this game.
ive got a thick skin, beein playing games for most of my 36 years. i dont really give a f#% what idiots do online - ive seen it all.
what does interest me is how early in formation this new type of VRinteraction is, and how you guys can shape it.
its like an ethics, morals, security, social engineering class in action.

to the Devs-- all the best you guys are clearly working through it honestly and with care.
i was one of the first members on redbubble.com when that was tiny and just starting. i was voted "most helpful" member in 2008 and was casually hired by them for a while to help out with both feedback and (in those days) their very basic email helpdesk. they too had to evolve and develop policies fo bullying, racist nonsense, even sexual content that was innapropriate. im sure they still review their policies etc.
its very similar and it garners my interest.

Dash Jan 13, 2017 @ 2:31pm 
So you will be rolling out a way to report players for violating the code of conduct ?
Last edited by Dash; Jan 13, 2017 @ 2:31pm
LoveAlotBear Jan 14, 2017 @ 12:09am 
Hmmm.. how does a free game moderate user behavior? Seems like the way to automate that would be to allow muting of individual players. After enough mutes, the user would then be put into sort of a mic-time-out period. Each consecutive instance of this would then increase the period of the naughty box, and eventually a very long mute after enough incidents.

Also, don't even alert the player. Let them think their mic is busted or muted. In a sense quarantining them.

This allows everybody to play, but stops poor player interactions.

(just my 2 cents)

That said.. I gotta say, this is the best VR game so far. And lastly, I had the Dk2 and would wander AltVR. It was interesting in the early days as it was filled with tech nerds. Like serious tech nerds / developers / etc.. then as the general populace got on, the conversations digressed and the trolls got a hold of VR.

Now I am seeing a lot of.. shorter people in VR. I think it is still wonderful and cool.
Thanks Devs! LOVE THE GAME!

Again.. BEST game in VR.
QuickenMcNuggeted Jan 14, 2017 @ 10:24am 
Originally posted by LoveAlotBear:
Hmmm.. how does a free game moderate user behavior? Seems like the way to automate that would be to allow muting of individual players. After enough mutes, the user would then be put into sort of a mic-time-out period. Each consecutive instance of this would then increase the period of the naughty box, and eventually a very long mute after enough incidents.

Also, don't even alert the player. Let them think their mic is busted or muted. In a sense quarantining them.

I think this is a good way to handle it ... build stats on the number of times a player's been muted, without maybe directly telling the person on the other end they've been muted by others, and use that meta-data to match them with people who've been muted as frequently. Let the people who want to be trolls, be trolls together.

A system like this will have to have a decay though, so after some period of time they're re-introduced into larger player pools. It would effectively make a system that decreases the number of players a troll would have access to, and may either serve to a) drive them away due to lack of targets, or b) change their behavior if they start to equate being rude and mean with being isolated.

Of course, this may be an attack vector for trolls to exploit of the system is advertised. Instead of being outright rude or abusive, trolls will just mute everyone - without reason - and then log into a new account and rinse and repeat until everyone is on the same reputation score as a user that has been muted by dozens or hundreds of other players.

Balancing is hard, and as everyone else here has mentioned, this game is a real jewel - so I'm excited for whatever changes come down the pipeline.

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Rec Room > General Discussions > Topic Details
Date Posted: Jan 7, 2017 @ 5:09pm
Posts: 23