FAQ about the game’s transfer to Gameforge

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Hello Immortals,

Today Gameforge announced that they have acquired the publishing rights for Guardians of Ember and that the game will officially relaunch later this year in North America and Europe. Details on how existing Guardians of Ember players can migrate their accounts and game data will be released soon.

Steam:

FAQ about the game’s transfer to Gameforge

When will the transfer to Gameforge happen?
We are currently planning for the transfer to take place on September 1 2018 but we will confirm the date as the handover approaches including more details on how exactly the transfer will take place.

How will I be able to play after the transfer?
If you play GoE on Steam you will be able to continue playing just as you do now - with the same client and automatic login via your Steam Account.

What will happen to my existing characters and progress?
Your current game progress will be completely transferred. All characters and loot will be retained .

Will I lose any premium currency or cash items?
No. Purchased Frozen Ember and previously purchased items will also be transferred.

What about my purchased DLC’s?
You will retain your DLC privileges including those from different editions.

Will there be any downtime?
We will do our best to keep any downtime to a minimum but since there are many technical changes the servers may go offline for up to a few days during the handover.

Will there be any changes to the game?
As Gameforge is the new publisher we will leave it up to them to announce any changes they have planned but we think that they have identified any current issues with the game and will continue to improve GoE for current and new players alike.

So Runewaker is still working on the game?
Yes! The developers have always been working on new content - see the recent Cathedral Abyss Update as a prime example - and they will continue to do so.

Will Insel Games or it’s team still be involved?
No. As all publishing rights will be transferred to Gameforge none of the previous Product or Community Managers will no longer be involved from September 1 2018.

Will GoE return to Steam?
Again, this is Gameforge’s decision in their role as new publisher, however, there are plans for the game to relaunch on Steam. Please note that you can still play GoE outside of the Steam ecosystem.