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GUNS UP! > General Discussions > Topic Details
 This topic has been pinned, so it's probably important
steve.peer  [developer] Jan 9, 2018 @ 12:43pm
Unable to select opponents from Campaign Map!
Attention soldiers! The GU! Team is looking to collect some more information on the issue where some players are unable to utilize the Mouse and Keyboard control set-up to effectively select opponents from Campaign map screen.

Issue Example: https://clips.twitch.tv/FlirtyCredulousNuggetsJKanStyle

If you have experienced this issue please send the following information to support_sandiegostudio@playstation.sony.com in order to help us with our investigation and, eventual, development of a resolution to this issue.

• What is your in-game display name?
• What resolution do you play on?
• Do you play on Full Screen or Windowed?
• Please provide a DxDiag file of your systems specs

To run a DxDiag report follow the steps below:
  1. If you are running Windows 7 or higher, go to your TaskBar.
  2. Click on, "Start Button".
  3. Click on, "Run".
  4. In the pop-up window enter DxDiag and hit ok.
  5. The DirectX Diagnostic Tool pop-up window should appear.
  6. Click on, "Save all information".
  7. "Save As" window should be present.
  8. Click on, "Save" (The file should be saved to your desktop as DxDiag.txt)
  9. Exit the DirectX Diagnostic Tool.

Thanks in advance for any and all information that you can provide.

The GU! Team

Last edited by steve.peer; Jan 9, 2018 @ 3:51pm
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Showing 1-3 of 3 comments
The http wizards.custhelp link isnt working. It is closet from steam. GU team, today I was trying to atack another player and I was trying to select a 3 red guy but It doesnt work. Only on the normales and the then I allready atackt and win. It gose up and down but not to the red skull enemys
steve.peer  [developer] Jan 9, 2018 @ 1:25pm 
Originally posted by Darth Porgus (StarWarsExperte):
The http wizards.custhelp link isnt working. It is closet from steam. GU team, today I was trying to atack another player and I was trying to select a 3 red guy but It doesnt work. Only on the normales and the then I allready atackt and win. It gose up and down but not to the red skull enemys
Thanks for the heads up. I've provided the steps to creating a DxDiag file in place of the instruction link.
FullMetalArthur Feb 13, 2018 @ 6:26pm 
Keyboard and mouse do not respond to drag command, I cant move the camera. I couldnt even pass the tutorial since it autopauses itself to tell me im missin the action.
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Showing 1-3 of 3 comments
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GUNS UP! > General Discussions > Topic Details