VirtualHere for Steam Link

VirtualHere for Steam Link

NetteG Jul 17, 2016 @ 11:13am
Like others, no xbox one controller working
Well, I have tried everything I can think of. I have the contoller drivers installed on my PC, I have attempted to start VirtualHere at the PC, I hate attempted to not start VirtualHere at the PC and let the SteamLink do it's thing and it all results in the same story ... NADA! I have attempted to have my controller plugged in until I get to the big screen page and into the game menu and then attempt to unplug, I have tried the 2 controller trick (again, the thought of that each time I want to use the SteamLink makes my skin crawl) and still NADA! This is supposed to be something that is enjoyable NOT something that makes me want to pull my hair out.

Basically, I have attempted to do everything all of the discussions have said might do the trick and still NOTHING! So, I believe I am going to ask for a refund for VirtualHere, return the useless XBOX One Wireless Adapter and just go find a XBOX 360 controller and be done with the entire mess of this.

I am a logical and systematic person and never have I been so frustrated with something that should be so completely simple.

Any other ideas before I input for a refund?

NetteG
Last edited by NetteG; Jul 17, 2016 @ 11:16am
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Showing 1-15 of 33 comments
virtualhere  [developer] Jul 17, 2016 @ 7:39pm 
If you tried everything i think it might be worth getting a refund, i dont know why you have trouble and others dont...
NetteG Jul 18, 2016 @ 6:17am 
There have been others out here who have had the same issue with the xbox one controller. Yesterday, one thing I did get to work, but it doesn't need virtualhere was to plug the Microsoft Wireless Adapter into my PC in my office, I was then able to begin streaming and because my living room and office are within range of the wireless, I was able to use my xbox one controller. Of course I had to start with my Steam Controller to turn on the SteamLink and then begin streaming.

I have seen several out here with what worked for them, but what do you, as a virtualhere developer recommend the exact steps are for those of us with SteamLink, VirtualHere (Steam Version paid) and an XBox One Controller.

I do not mean to sound so negative toward a product, it's just quite frustrating when attempting to use steps given via the community, yet there is no consistency to the way the product appears to work.

Thank you in advance.
virtualhere  [developer] Jul 18, 2016 @ 5:07pm 
Ok, i will buy an xbox one wireless dongle and the controller today and try it for myself to figure it out...
Willy OD Jul 18, 2016 @ 11:24pm 
You know you can just use an USB wire to make the Xbox One Wireless Controller a wired controller.
virtualhere  [developer] Jul 19, 2016 @ 12:36am 
i just went to the local shop and bought an xbox wireless adapter and xbox one wireless gamepad then i did this:

1. Plugged dongle into my win10 64-bit laptop, and paired the controller
2. Tested it was working in windows directly by running joy.cpl from the window start menu
3. Unplugged the dongle and then went to my steamlink and plugged it in there.
4. From the steamlink menu went to System -> VirtualHere -> XBOX and made sure to "A Share" the device so it had a USB symbol next to it
5. Then went to steamlink -> Start streaming
6. On the steamlink i turned on the dongle by pressing the button at the side of the dongle
7. My xbox controller then connected to the dongle plugged into the steamlink and i can navigate the menus etc fine in the steamlink using the wireless xbox one controller

Last edited by virtualhere; Jul 19, 2016 @ 12:42am
Briolli Aug 15, 2016 @ 5:45am 
Ok thank you I will see if I can get it to work...I think it should be plug in play lol. Do you know of any wireless headsets that work with the steam link?
virtualhere  [developer] Aug 15, 2016 @ 5:22pm 
I think a normal bluetooth headset will work as the steamlink has bluetooth built-in. However you can also use the xbox one headset plugged into the controller
Briolli Aug 15, 2016 @ 5:25pm 
Ok thank you....so it's pretty easy setting up the controller it looks like?
virtualhere  [developer] Aug 15, 2016 @ 7:44pm 
Yeah its very easy
Prothean Aug 19, 2016 @ 6:43am 
I was perplexed at first, but where I went wrong was assuming that once I attached the Xbox One wireless dongle to the Steam Link and added it to VirtualHere on the Steam Link, that the controller would immediately start working in the Steam Link menus... that's where I went wrong... I had to initiate the stream to the PC using my Steam Controller, then I immediately heard the chime that the Xbox One controller was connected once Big Pic mode came up... from that point forward, the Xbox One controller worked great. So good news is, it's really easy to get it to work, but the bad news is... you actually need another controller (or M/K) connected locally to the Steam Link to initiate the stream, then you're good to go with the VirtualHere devices from that point forward.

Another thing to note... when using the Xbox One controller through the Steam Link and VirtualHere... pressing the Xbox button does not pull up the Steam overlay when in a game... that's a huge bummer. Is that normal? (question for the dev)

I have one of the new Xbox One S controllers with Bluetooth and as of build 529 on the Steam Link, connecting it via Bluetooth is definitely the way to go if you want an Xbox One controller on the Steam Link... the Xbox button pulls up the Steam overlay when in a game and paired directly to the Steam Link, so it functions 100%, even in the Steam Link menus to initiate the stream.
Last edited by Prothean; Aug 19, 2016 @ 6:52am
virtualhere  [developer] Aug 19, 2016 @ 7:21pm 
"Another thing to note... when using the Xbox One controller through the Steam Link and VirtualHere... pressing the Xbox button does not pull up the Steam overlay when in a game... that's a huge bummer. Is that normal? (question for the dev)"

This is probably a steam client bug, virtualhere just passes the signal exactly as is from the steamlink to the pc.
jpinard Aug 29, 2016 @ 11:28am 
Should I be able to start Steamlink with my Xbox One controller after it is paired? I have not been able to get it to do that. Nor have I been able to get the wireless feature to work on its own without doing the messy, "start game with with xboone controller phsyically blugged into Steamlink, then disengage"
Prothean Aug 29, 2016 @ 11:57am 
Originally posted by jpinard:
Should I be able to start Steamlink with my Xbox One controller after it is paired? I have not been able to get it to do that. Nor have I been able to get the wireless feature to work on its own without doing the messy, "start game with with xboone controller phsyically blugged into Steamlink, then disengage"
In my experience, with a regular Xbox One controller (non Bluethooth version) the controller won't work until the Steam Link has made a connection to the host machine... ie you can't use it to navigate the Steam Link menus, initiate a connection, etc
jpinard Aug 31, 2016 @ 8:41pm 
Darn. I do have the xbox One wireless adapter plugged in but as mentioned when i do tghe xbox controller it won't boot up Steamlink. It works fine on my computer alone.
Mongoloid Mike Sep 7, 2016 @ 11:28am 
This isn't working for me on the new xbox one controller (one with bluetooth). I have an xbox one and did the updates like it says to do to the versions that Link version 530 says to have. Controller only connects via USB and does not share audio. It does not show up as a bluetooth device either :(.

SO, I find this software, install it, it doesn't work either. No audio coming thru the gamepad. Too bad :(
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