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Shakes and Fidget > Discuții generale > Detaliile subiectului

Pluton

7 febr. la 16:35

I've been playing this game for well over a year. Today SF is asking me for account details to login. I have no clue what my account name is on SF. It won't let me login through Steam.

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Se afișează 16-26 din 26 comentarii

marsHm311oW are Shakes and Fidget

9 febr. la 6:59

Can you post a screenshot what screen you currently see?

#16

marsHm311oW are Shakes and Fidget

9 febr. la 7:02

If you see this https://imgur.com/a/QssCgFb click on the button in the screenshot. This should leads you to the next window.

#17

Pluton

9 febr. la 7:06

Do you know how many times I've hit that button? :)

#18

Pluton

9 febr. la 7:08

Then it asks me for account info which I do not have. I have never had to use an SF account name and password. Steam has always logged me in automatically.

#19

marsHm311oW are Shakes and Fidget

9 febr. la 7:09

Postat inițial de Pluton:
Then it asks me for account info which I do not have.

Can you please post a screenshot of that window?

#20

Pluton

9 febr. la 7:12

I can't anymore. I made a Paladin. Once I did that, it now opens with just the Paladin and my 5 other characters are missing.

#21

marsHm311oW are Shakes and Fidget

9 febr. la 7:16

Yes I give up. If you cannot post a simple screenshot I cannot help you.

ps.:The support will ask you the same question about the screenshot... seems like your account is lost. Bye.

#22

Leander Playa Games

10 febr. la 8:28

Sorry for the inconvenience. If you still have problems logging in, please send a support ticket.

#23

Pluton

11 febr. la 13:42

Postat inițial de Leander Playa Games:
Sorry for the inconvenience. If you still have problems logging in, please send a support ticket.

Thanks for the help from everyone. I searched through my notepad of games and passwords and I did find my SF account name and password. I didn't think I had that info. I'm back in the game. :)

#24

Leander Playa Games

12 febr. la 7:49

Postat inițial de Pluton:
Postat inițial de Leander Playa Games:
Sorry for the inconvenience. If you still have problems logging in, please send a support ticket.
Thanks for the help from everyone. I searched through my notepad of games and passwords and I did find my SF account name and password. I didn't think I had that info. I'm back in the game. :)

Great, that's good to hear. :) Welcome back!

#25