Connection/join issues (Update March 13 2018)

[Mastfire Studios]

There seem to be two separate things causing this:



1. (Rare and considered unfixable, see quote below) Rare bug where you are unable to join even empty servers, and connecting fails. (Update: Is your NAT type strict?)

2. You join a server and cannot join a crew. We are currently investigating this one. UPDATE: For some users this only happens on servers with 30+ players UPDATE MARCH 13 2018: http://steamcommunity.com/app/420290/discussions/2/1697167355228546392/

3. Randomly losing connection during the match. We're still not sure what causes this, but we know the frequency is linked to how many players are in a match. This is also being investigated but no ETA on a fix currently. This and #2 may possibly be the same issue, and it happens once the count climbs too high.


If you can't escape your network errors or have never once been able to successfully connect to any server, empty or populated, you may be suffering a bug we've addressed here:

Originally posted by Mastfire Studios:

Sadly this issue has been deemed unfix-able. WakeNet is built on top of the Unity transport library. As mentioned in updates a couple months go, the error lies in code we cannot access that is under Unity's hood. We have communicated with Unity's network developers on the matter to no avail, and investigating further continued to eat steeply into development time. It is not unlikely that we are one of the biggest games using their implementation on 5.4, which (as with all software) seems to have exposed unique edge case bugs for some users. Before release we only had one known incidence of this and had no reason to believe it would occur to multiple people after release. Unity's staff even attempted to merge new features into our older build version just for us, but things actually became worse. They have noted that the transport layer of their network system has been greatly improved and tested in newer versions, but upgrading to a major version post-release is a very risky thing to do and we do not know if we will ever do it.

Sadly, logs produce no information on what is happening to this subset of people. We're very sorry about this.

You may also try joining servers through the Steam server list (view > servers)

As usual, if you are not enjoying your time with Blackwake due to these issues do not hesitate to refund and check back on the game in the future!

[Sir Cumcise]

Nothing is happening for me when I press any server execpt some empty ones which say they are experimental or something.

[thedommyy]

Whenever I try to join a server I connect to the server but I am still at the main menu and i cant hear ingame sounds or anything but when i press ESC It gives me the option to leave game so i must be connected somehow

[Caro-Kann]

Unable to connect as well.

[Custodo]

Same bug

[[Admiral]Horatio]

Aww.. Come on :S

[dagda]

Right here's my take after hours of trying to enjoy this game but between unable to join servers, unable to play for more than 10 minutes without freezes etc. Few ways to join a server.

1. Join a low pop one, you hear a cannon sound maybe for 5 seconds then NOTHING. Permanent loading screen.
2. Join a server, permanent loading screen.
3. Join server, loading screen after a few seconds.
4. Join servers, in instantly get SUPPLIES then nothing, sometimes half a black screen
5. Join servers, get to the faction select then click on one of them nothing, frozen
6. Join ""empty"" server, it seems, at least for me you have to join a server with barely any players to have a smooth game, like 2 players, any more it becomes unstable, in fact I simply CANNOT join any server that's say 30/50, impossible.

Basically if you want a game Scroll down, join a VERY low pop server, hope you get instantly connected, if you're stuck on connecting you have to restart, then get frozen 10 minutes later

ADD to this, constant freezes for when you do join a server. Maybe 10 minutes or more or smooth gameplay then BAM out of nowhere

Oh and ANOTHER thing, I simply NEVER get to finish the game. I mean, the game ends, but after the pirate/flag overlay on your screen after the scoreboard comes up when a match ends you're stuck there till you leave.

When you get stuck in a server you press Leave and hope to join a different one again, sometimes server browser gets completely frozen cant select anything have to restart the game.

I REALLY want to enjoy this game but after trying everything my heart is broken. Specs for reference AMD FX8350 AND R9 280X. I've requested a refund because it seems this game is just broken for some.

[Weeping-pirate</JAG\>]

Originally posted by Mastfire Studios:

There seem to be two separate things causing this:

1. Full servers. It's possible the servers are filling up by time you go to connect and then it will not let you join.

2. Less common bug where you are unable to join servers that have a lot of room, and connecting fails.

For the first, we have more servers up now. For the second we have no ETA on a fix because it may be an issue more deep in the networking.

As usual, if you are not enjoying your time with Blackwake due to these issues do not hesitate to refund and check back on the game in the future!

Before that patch it was hard to join any server , but possible. Easier way was joining trough steams server list. After the last update I cannot join any server, full or empty :(

Also direct connect doesnt work anymore after the patch

[Kuroodo]

Hey devs, here's a suggestion for the first part:

Instead of instantly connecting the player, have a reservation system. If the player wants to connect to a server, the client communicates with the server and asks it if there are any slots available. If so, then reserve that slot for the player and then connect the player.
The system will also have to account multiple incoming reservations and decide which ones to handle first rather than handling them all at once, allowing the server to take account multiple people trying to join when the server may only have 1 slot left.

[Noxxys]

Unable to join ANY server today, even the ones with plenty of room. No error message, just going back to the list. It was working fine yesterday. I've restarted the game, doesn't help.

[Al Capone]

Same problem here but I'll just be patient and wait for fixes and enjoy being a pirate ;)

[unkind tuna]

Same problem here, and the basic server ping is very high. After 5 hours of playing, the next day i opened this game, i could not join any server until now. I'm expecting them to make a new server for southeast asians or australians.

[SnipingCoward]

People hyping this game like no other and now wondering that the servers are full.

[Combo]

Same problem

[xChippewa]

same problem

[Verec]

Same here, some servers answer me telling its full, the other ones says connecting fora while then jumps back to the servers list.