Metro Exodus

Metro Exodus

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Metro Exodus > General Discussions > Topic Details
Deep Silver  [developer] Mar 28, 2019 @ 6:09am
Metro Exodus 3rd party site keys
We have been made aware of illegal stolen keys being sold by an unofficial key reseller.

These keys have been obtained illegally from the factory where physical key printing had taken place prior to the announcement of exclusivity with Epic Games, due to the criminal nature of these keys, all unlicensed keys have been deactivated and activation / download of Metro Exodus without the executable file is no longer possible. In addition, the software will be removed from the Steam library of any players using an unauthorised code. The keys being sold on this platform are stolen goods, and are therefore illegal.

If you have been affected we strongly recommend you contact the seller who sold you the unlicensed key and demand a refund.

The only supported key sellers for Metro Exodus were Humblebundle and the Razer store.

Metro Exodus will return to Steam after 14 February 2020.

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Showing 1-15 of 156 comments
Premium.Guru Mar 28, 2019 @ 6:27am 
Who is unofficial key reseller who stole the keys? and why did you not block codes before?
Deep Silver  [developer] Mar 28, 2019 @ 6:31am 
Originally posted by Premium.Guru:
Who is unofficial key reseller who stole the keys? and why did you not block codes before?

We were not aware that they had gotten into the wrong hands. The binaries were disabled on these keys from the beginning, the community brought it to our attention that the games they had from the reseller were not updating. After an investigation we have become aware that they were stolen.
alex010300 Mar 28, 2019 @ 7:06am 
Look like they want to play on Steam no matter what happens and refuse to buy on Epic store.
PREDATOR Mar 28, 2019 @ 7:28am 
Like me i pay nearly 70 euro for this just for ability to have the game on steam. Exclusivity is cancer in gaming.
NeXuS23 Mar 28, 2019 @ 12:32pm 
You know what's apparently really full of criminals? Their factories.

I hope they will thoroughly check every employee and then fire all those criminals there.
Erebus Mar 28, 2019 @ 12:52pm 
Originally posted by Prowler:
Originally posted by Erebus:
I'd rather people support that than Epic.

huh, supporting criminals says a lot of about you, and it is not good.
Sure you can take that interpretation if you like. I've never bought off the grey market though.

I was more so commenting that criminals are more likable than Epic and the ♥♥♥♥♥♥♥s that suckle from it.
Draugris Mar 28, 2019 @ 12:57pm 
You are such ♥♥♥♥ing liars. Take your epic game ♥♥♥♥♥♥♥t and shove it where the sun's never shines.

This is what my reseller sent me after you deactivated my key

"Hello we are aware of the situation and we contacted the Publisher and they confirmed that they fully removed the support on steam so they sent us the replace codes for Epic Games version, can we send you the replace code now?"

So i got a replacement key for the epic store, which i never wanted. Stolen keys... my ♥♥♥. How stupid do you think players are, it is crystal clear what you are doing here and now continue your boot licking of epic.

This was the last game i bought from this ♥♥♥♥♥♥ developer and their publishers..
Last edited by Draugris; Mar 28, 2019 @ 1:00pm
alex010300 Mar 28, 2019 @ 5:05pm 
Originally posted by Draugris:
You are such ♥♥♥♥ing liars. Take your epic game ♥♥♥♥♥♥♥t and shove it where the sun's never shines.

This is what my reseller sent me after you deactivated my key

"Hello we are aware of the situation and we contacted the Publisher and they confirmed that they fully removed the support on steam so they sent us the replace codes for Epic Games version, can we send you the replace code now?"

So i got a replacement key for the epic store, which i never wanted. Stolen keys... my ♥♥♥. How stupid do you think players are, it is crystal clear what you are doing here and now continue your boot licking of epic.

This was the last game i bought from this ♥♥♥♥♥♥ developer and their publishers..

Why didn't you ask for a refund instead of the Epic key?
Originally posted by Draugris:
You are such ♥♥♥♥ing liars. Take your epic game ♥♥♥♥♥♥♥t and shove it where the sun's never shines.

This is what my reseller sent me after you deactivated my key

"Hello we are aware of the situation and we contacted the Publisher and they confirmed that they fully removed the support on steam so they sent us the replace codes for Epic Games version, can we send you the replace code now?"

So i got a replacement key for the epic store, which i never wanted. Stolen keys... my ♥♥♥. How stupid do you think players are, it is crystal clear what you are doing here and now continue your boot licking of epic.

This was the last game i bought from this ♥♥♥♥♥♥ developer and their publishers..
Your clearly upset but legally that's what they he to do. At least you got a key for the game even if it's through the ♥♥♥♥♥♥ epic launcher
alex010300 Mar 29, 2019 @ 1:53am 
The publisher and the Devs should have research Epic Games better before they took the deal, Epic games/store really has bad security with many users gotten their account hack. One even got hack 7 times since 2018, 2 security alerts even with 2 FA. With this kind of reputation its no wonder no sane gamer will ever use the Epic store.
Last edited by alex010300; Mar 29, 2019 @ 1:55am
No sales for me then. :lunar2019piginablanket:
Sir_Brizz Mar 29, 2019 @ 7:34am 
If the keys were stolen why did they give the resellers Epic codes?
Last edited by Sir_Brizz; Mar 29, 2019 @ 7:35am
Bha! Mar 29, 2019 @ 7:39am 
Digging your own grave I see.
PhrostB Mar 29, 2019 @ 8:11am 
so how many copies have you guys sold on Steam and on Epic so far?
. Mar 29, 2019 @ 8:44am 
Your loss. I was willing to pay extra for a steam key. Sadly it wasnt a legit one (was able to activate but wasnt working and now removed).

Let me tell you this. I was willing to buy this game - i have all metro games - but not like this forced by anti-consumer practices. You have lost any good will i ever had for your brand - i hope it was worth it (to be honest i hope enough ppl will not let this pass).

I will probably still buy Metro when its released on steam but i wont pay more than 10 dollars even if you release at full price in a year i wont buy it. Therefore you lost about 50 dollars.
Last edited by .; Mar 29, 2019 @ 8:48am
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Metro Exodus > General Discussions > Topic Details
Date Posted: Mar 28, 2019 @ 6:09am
Posts: 156