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Crash and freeze
I just downloaded this game since it went on sale. The first time I clicked it it started to load and then crashed. I tried again and got about 2 min. into the tutorial and it froze. It froze my whole maching and I had to unplug it and turn it back on. I validated the files and tried again...same problem. One time the video froze but the music played.

If anyone can help me I would surely appreciate it. :)
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Please email planetbasesupport@madrugaworks.com with details of your problem (the above description is fine). Add to that which operating system you're using (which version of Windows or macOS or Linux) and anything else you think might help.
Last edited by PeskyTheTroll; Aug 8 @ 8:18am
Originally posted by PeskyTheTroll:
Please email planetbasesupport@madrugaworks.com with details of your problem (the above description is fine). Add to that which operating system you're using (which version of Windows or macOS or Linux) and anything else you think might help.

Thank you for your timely reply and advice. I will certainly do this.
martiño  [developer] Aug 11 @ 4:18am 
This is usually due to outdated video card drivers? what OS are you on?
Originally posted by martiño:
This is usually due to outdated video card drivers? what OS are you on?

Thank you for answering my post. Here's info. on my computer:

Windows 7 Home 64bit
GForce GTX645
Core i7-477 CPU@3l40 GHz
7.94 gb ram
1920x1080 60Hz

My graphics card is up to date.

I have tried all the tips you have listed in other posts except for "command line arguments" and "Planetbase registry key" I am absolutely clueless when it comes altering things like this.


Restart your computer.
Reinstall the game.
Run the game in administrator mode.
Update your video card drivers.
Disable your anti-virus.
Try running the game with one of the following command line arguments: -force-d3d9, -force-d3d11 or -force-opengl
Delete the Planetbase documents folder here: Users\Documents\Planetbase.
Try the Steam troubleshooting suggestions (https://support.steampowered.com/kb_article.php?ref=5688-ifhz-2170) in particular running Steam as administrator.
Disable the Steam Overlay, see here: https://support.steampowered.com/kb_article.php?ref=9394-yofv-0014
Delete the Planetbase registry key here: HKEY_CURRENT_USER\Software\Madruga Works\Planetbase.

One thing that may be of note.....everytime I verify file integrety it tells me that one file did not validate. It reinstalls the file which has 912 byes. The game still cashes when I start the tutorial.

I do hope there is a way to resolve this. I played a game similar to this way back in the 90's. Can't remember the name of it but I really liked it and I was very happy to see this game come out.

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