TEKKEN 7

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!! SOLVED !! (for me) Error: Unreal Engine is exiting due to D3D device being lost
Hi everyone!!

Even you guys have the same problem?? It appeaers randomly. I notice that this error show up frequently:

Unreal Engine is exiting due to D3D device being lost

My specs:

AMD Phenom II X4 956
Nvidia Geforce GTX 760
Ram 12 gb

I've done many trials, update drier nvidia, put the famous "fullscreen", and all graphic settings to low.

The only thing (whathever the graphic settings are) when "rendering scale" is low, even if all other options are "high" it crash less often, and don't crash the entire computer.

Instead, if "rendering scale" is high (like up to 80-100), it crash me much more, ofthe computer stop to work and I must restart.

Wish to know if somebody had the same problem and have solved it!!

I want put and end on this agony!

Tahnks in advice!
Last edited by CosMik_WILDCARD; Jun 19, 2017 @ 4:28pm
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CosMik_WILDCARD Jun 19, 2017 @ 4:34pm 
*****SOLVED THE PROBLEM (for me)

REAAAAAAAAAALLY HAPPY!!!!!

It's summer dudes!! And what happen to our pcs in summers? Simple!! They become...

HOT

Yeah, that was my solution. A very stupid thing.

I downloaded MSI Afterburn and increase the speed of fun (and i've done a LITTLE overcloking, just little) to have a regular (almost) temperature when I play games, now Tekken 7 works fine with this config:

Rendering scale, 100
Anti-aliasing, High
Shadow settings, High
Texture quality, High
Effect quality, High
Post-processing quality, High

Even the motion blur is set to High!!

Reply this if you want more infos.
DemiLemi Jun 20, 2017 @ 5:45am 
Originally posted by cos-mik:
*****SOLVED THE PROBLEM (for me)

REAAAAAAAAAALLY HAPPY!!!!!

It's summer dudes!! And what happen to our pcs in summers? Simple!! They become...

HOT

Yeah, that was my solution. A very stupid thing.

I downloaded MSI Afterburn and increase the speed of fun (and i've done a LITTLE overcloking, just little) to have a regular (almost) temperature when I play games, now Tekken 7 works fine with this config:

Rendering scale, 100
Anti-aliasing, High
Shadow settings, High
Texture quality, High
Effect quality, High
Post-processing quality, High

Even the motion blur is set to High!!

Reply this if you want more infos.
Doubt this is a fix for me, but cheers to you :happyoctober:
CosMik_WILDCARD Jun 21, 2017 @ 4:18am 
Just try! It's free!

Lemme know if try!!
cautious Jan 3, 2018 @ 7:41am 
I've got good news all... After going through each and every thread I have found the resolution to the d3d issues or at least when it unexpectedly closes while in game.

The reason is heat... Yes heat!

Either the cpu or the GPU is getting too hot and force closes.

I ran hwinfo to check thermals the max could hit 95c when d3d closed while playing tekken, the same goes for destiny 2 or any intense game I throw at it.

I have a Lenovo y510p with the GeForce great 750m in sli the second card sits in the ultra bay. No matter which configuration I set it would close. It wasn't until I checked the thermals that I realized what had happened.

I had to undervolt (not under clock) the cpu and the gpu to be able to play stable, and with the settings at low, to be safe I was able to play 4+hours last night.

I'm waiting for a cooling pad and a vent vacuum cooler to come in the mail to do further testing.

Oh and the operating system is windows10 creators edition (latest update)

Feel free to message me with questions.

(Edit) forgot to say I also had to use software to control software. You may be able to use ideafan.
Last edited by cautious; Jan 3, 2018 @ 7:42am
DemiLemi Jan 3, 2018 @ 8:01am 
This is not the reason for me, all I had to do was change to borderless fullscreen or fullscreen.
Klamsi Feb 12, 2018 @ 1:54pm 
thats the solution that worked for me:

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\GraphicsDrivers]
"TdrDelay"=dword:0000000a
"TdrDebugMode"=dword:00000001
"TdrLevel"=dword:00000000
cautious Feb 13, 2018 @ 3:48pm 
sorry guys i ended up getting a laptop with newer video card.

seems like older video cards that are said to be able to run the game have somekind of memory leak.
DemiLemi Feb 14, 2018 @ 12:38am 
Originally posted by cautious911:
sorry guys i ended up getting a laptop with newer video card.

seems like older video cards that are said to be able to run the game have somekind of memory leak.
So a 1070 is "an older card"? This is a problem for new and old cards alike, however I haven't been able to reproduce it after my laptop died, now I only have my big rig to test it on.
Ratei Feb 14, 2018 @ 5:05am 
This only happened to me on 1050 Ti back in the days when I have OSD enabled from EVGA Precision X. Disabling OSD completely fixed it for me.
cautious Feb 14, 2018 @ 9:31pm 
Originally posted by FrostBite:
Originally posted by cautious911:
sorry guys i ended up getting a laptop with newer video card.

seems like older video cards that are said to be able to run the game have somekind of memory leak.
So a 1070 is "an older card"? This is a problem for new and old cards alike, however I haven't been able to reproduce it after my laptop died, now I only have my big rig to test it on.


Well i was talking about older cards like i had geforce gt 750m's in sli in a lenovo y510p laptop.
I was getting the 3dx force close

the new laptop is a Asus ROG GL552VW 16mb if ram, 1tb hdd, and a geforce gtx 960m

with the older cards, after so much research i found that there was a memory leak which caused direct x to force close.

all troubleshooting on direct x was done, on windows 10, and windows 8.1 i didnt try to downgrade to windows 7, just too much work. Just found that ROG which ran fine. no issues with any games.
DemiLemi Feb 15, 2018 @ 2:06am 
Originally posted by cautious911:
Originally posted by FrostBite:
So a 1070 is "an older card"? This is a problem for new and old cards alike, however I haven't been able to reproduce it after my laptop died, now I only have my big rig to test it on.


Well i was talking about older cards like i had geforce gt 750m's in sli in a lenovo y510p laptop.
I was getting the 3dx force close

the new laptop is a Asus ROG GL552VW 16mb if ram, 1tb hdd, and a geforce gtx 960m

with the older cards, after so much research i found that there was a memory leak which caused direct x to force close.

all troubleshooting on direct x was done, on windows 10, and windows 8.1 i didnt try to downgrade to windows 7, just too much work. Just found that ROG which ran fine. no issues with any games.
I had this very problem for Street Fighter 5 aswell, I fixed Tekken 7, but then it broke. I then turned Fullscreen on again for both games seeing as Windowed Fullscreen gave me green stutter now aswell. None of the games have green stutter for me now, unless I use windowed fullscreen, the very feature that saved me from green stutter in the first place.
sATA Feb 15, 2018 @ 6:50pm 
same here oh my god theres nothing yet? :( recentely bought the game tried everything
Shinjuku_Cafe Feb 17, 2018 @ 12:23pm 
gtx 770 here and it crash very often d3d device being lost error. another pc gtx 960 and no crashing at all and all going smooth. d3d error also gtx 10 series sadly that i have seen. tekken 7 for pc is not well optimized because many get the d3d device being lost error
tigerx Apr 12, 2018 @ 10:53pm 
This issue is happening on multiple Unreal Engine games. I have Ark and PUBG.
Neo Apr 12, 2018 @ 11:30pm 
Originally posted by tigerx:
This issue is happening on multiple Unreal Engine games. I have Ark and PUBG.

Resurrecting the dead (posts) is known as necromancy.
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TEKKEN 7 > General Discussions > Topic Details
Date Posted: Jun 12, 2017 @ 6:18am
Posts: 45