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The Surge > General Discussions > Topic Details
UberNyuber 16 May, 2017 @ 12:38am
Gamebreaking Bug?
When entering the Laboratories (Chapter 3), the Door closes behind you. But I got killed inside the Laboratories and now I can´t reenter them, because I would have to go trough the Door, that closed up behind me. I can´t find a switch nearby either. Bug or did I miss something?

http://steamcommunity.com/sharedfiles/filedetails/?id=926847727
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Showing 1-15 of 25 comments
UberNyuber 16 May, 2017 @ 9:35am 
Hello Dev´s? I´m still stuck at this door, can you please give me an answer, if this is a Bug or if I missed a second entry??
#1
Dookam 16 May, 2017 @ 9:39am 
♥♥♥
#2
Frowny 16 May, 2017 @ 9:42am 
Better try the official forums, usually devs don't roam the steam forums.
#3
UberNyuber 16 May, 2017 @ 9:46am 
Originally posted by Aquila:
Better try the official forums, usually devs don't roam the steam forums.

Thanks, thought I saw the Dev´s responding here. At least I saw some posts from them.
#4
Netheos  [developer] 16 May, 2017 @ 9:47am 
Hi, could you send an email describing the issue to support@focus-home.com?

We'll do our best to help you!
#5
UberNyuber 16 May, 2017 @ 9:49am 
Originally posted by Netheos:
Hi, could you send an email describing the issue to support@focus-home.com?

We'll do our best to help you!

I will.
#6
UberNyuber 16 May, 2017 @ 10:15am 
Well, I´m running in circles right now, cleared every enemy in the zone, looking for another path. Just to stand in front of that door again. xS

The email is sent. Guess I just farm, till I get an answer.
#7
UberNyuber 16 May, 2017 @ 3:21pm 
Well I can 100% confirm now, if you get killed inside the Room before you get to Chavez, you won´t be able to proceed trough the game, because the Door makes you stuck. I had to watch a walktrough on that part, there is no other way to get to Chavez below the tropical climate zone.
#8
Mr.Miss 16 May, 2017 @ 3:33pm 
I also had the same problem
#9
UberNyuber 16 May, 2017 @ 3:35pm 
Originally posted by Mr.Miss:
I also had the same problem

They better hotfix this asap. Meanwhile, I play something else...
Last edited by UberNyuber; 16 May, 2017 @ 3:36pm
#10
Mr.Miss 16 May, 2017 @ 3:39pm 
♥♥♥♥♥♥♥ this door！！！！！！！！！！！！！！
#11
Hulk 16 May, 2017 @ 7:37pm 
well gg i played this game straight for 8h now and i have the same problem WTF. i really have to make a new savegame? well maybe i can still get a refund... too bad
#12
UberNyuber 17 May, 2017 @ 7:25am 
Alright, I got a response from the support.


"Hello,

From the game developer:

A few users have experienced an issue where they are unable to progress in the Resolve biolabs because of a closed door.
We are working on a fix, in the mean time, here's how to avoid it.
The issue occurs if you pull one of the flamethrower enemies next to Chavez' lab before she initiates her dialog and get killed.

To avoid the issue, make sure that:
You don't get killed or make sure that you have triggered Chavez' dialog.

We apologize for the inconvenience.

Regards."


Doesn´t really help, since I´m already stuck, but I hope the fix will come asap.
#13
Hulk 17 May, 2017 @ 10:47am 
thx for the info bro, but its just so annoying that my save is "dead" for now....
#14
UberNyuber 17 May, 2017 @ 10:55am 
Originally posted by Hulkovic:
thx for the info bro, but its just so annoying that my save is "dead" for now....

Same, I was so hyped for the game and was happy when it released, just to get a door slammed into my face. xS I don´t want to start over.
#15
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The Surge > General Discussions > Topic Details
Date Posted: 16 May, 2017 @ 12:38am
Posts: 25

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