Anno 2205

Anno 2205

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Turkumania Jul 3, 2023 @ 4:32am
World market - connection not established
I played for countless hours and now the space stations says "no connection to the world market possible" and I can not trade anymore?
What is going on? Is it a bug? Is there a fix? I tried closing Ubisoft Connect and re-log but it didnt help :S
Image 1 - https://i.imgur.com/XrckQQ8.png
Image 2 - https://i.imgur.com/bmEOG5e.png
Video - https://imgur.com/a/uPQTNxl
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Showing 1-14 of 14 comments
Ubi_Massilia  [developer] Jul 12, 2023 @ 1:23am 
Hey Turkumania

We're aware of some issues with connecting or refreshing the World market in Anno 2205. Our teams are investigating this and hope to have this resolved as soon as possible.

We apologize for any inconvenience caused.

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you !

- Ubisoft Support
Turkumania Jul 14, 2023 @ 6:49am 
Thanks, it works now
Hodor Jul 16, 2023 @ 7:21pm 
Originally posted by Turkumania:
Thanks, it works now

How did they fix it for you?
Turkumania Jul 17, 2023 @ 5:06am 
Originally posted by Hodor:
Originally posted by Turkumania:
Thanks, it works now

How did they fix it for you?

It just started working. I think they fixed their servers. Its an old game and sometimes their server-side features (i.e. world market) break.

Does it not work for you now?
Hodor Jul 17, 2023 @ 6:35am 
Originally posted by Turkumania:
Originally posted by Hodor:

How did they fix it for you?

It just started working. I think they fixed their servers. Its an old game and sometimes their server-side features (i.e. world market) break.

Does it not work for you now?


Yeah their service in my region stopped working a week after yours did, but till today still has not resolved.

Thanks for chiming in though :)
Hodor Jul 18, 2023 @ 8:22pm 
Originally posted by Ubi_Massilia:
Hey Turkumania

We're aware of some issues with connecting or refreshing the World market in Anno 2205. Our teams are investigating this and hope to have this resolved as soon as possible.

We apologize for any inconvenience caused.

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you !

- Ubisoft Support


Hi Ubi_Masslia,

Is the issue still being investigated? It was solved for Turkumania's region on 14th July but started in my region around July 11th and is still on going.
Ubi-Dastan  [developer] Aug 8, 2023 @ 5:21am 
Hey! Apologies for the delayed response!

@Hodor Just wanted to double-check, do you still encounter the issue in game for the World market not able to establish a connection? If yes, could you try these steps and see if this may help to resolve the issue for you?

1. Close Ubisoft Connect completely from the Taskmanager and first, make sure that the launcher and the game are whitelisted within your Antivirus / Firewall, to avoid any conflicts when the client is trying to connect to the servers

2. Once that is done, please go to the installation location of the folder which in default is under the following path:

C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\

3. Delete the following Folders: "cache" "crash" "logs" and "shareplay". Additionally, when you scroll down, there should be a txt file named "version.txt" Delete that one as well.

4. Delete the Download Cache on Steam. That can help with certain issues.
https://help.steampowered.com/en/faqs/view/6AD7-820D-8BE5-E51F

PLEASE NOTE: Make sure you keep note of your login details for both Ubisoft and Steam as you get asked to log in again once clearing the caches.

5. Once logged into Steam, try to repair your storage folder as this can also help to resolve certain issues with game files that are damaged, missing or corrupted. On the Steam client, click on Settings >> Storage >> click on the 3 dots on the top right >> Repair Folder

6. Then type "Run" in the windows search bar in the bottom left corner, open it and type %programdata%. Once there, Delete the Ubisoft Folder.

7. Type %Appdata% (same way as mentioned in step 3) then > click local > and delete the Ubisoft folder there. Open the temp folder and delete everything in it (please make sure that if certain files cannot be deleted, leave them in there) and close the window

8. Lastly, Type "Settings" in the search bar, then click on "System" > "Storage" and click on temporary files. And remove the files in there (if you do not wish to remove files such as download make sure it's unticked)

Lastly, open "cmd" and type in "ipconfig /flushdns" and it should clear the DNS cache

Restart your PC, login to steam and verify the game files:

https://help.steampowered.com/en/faqs/view/0C48-FCBD-DA71-93EB

Once you start the game over Steam, it should open Ubisoft Connect, and it will then look for patches and download the latest patch and recreate the folders you removed from Step 3.

Let us know if you have any further queries.

- Ubisoft Support
Dragosius Apr 18, 2024 @ 1:38pm 
I have this issue again since a few weeks. When does it work again?
Sjru 🐲 May 4, 2024 @ 5:48pm 
I'ts not working :c
Simba31 May 4, 2024 @ 8:06pm 
I am also having this issue right now. I've tried reinstalling and that didn't help
m-a-zsolt Jun 2, 2024 @ 4:43am 
Hi, I also have this issue. Followed the stepps but no success.
MKIX Jun 13, 2024 @ 3:41am 
World Market can't established connect,same as the voting system
It seems like there's same topic here and I'm not the only one facing the problem.Is Ubisoft abandoning this game even though Bluebyte saved 2070?
Ubi-Vinci  [developer] Jun 19, 2024 @ 7:35am 
Hello all.

Apologies for the late reply.
We have reported this issue with World market not being accessible.
We cannot offer you an estimate for a fix, sadly. Please wait.

Let us know if you have any further questions

Ubisoft Support
Ubi-Vinci  [developer] Jun 19, 2024 @ 7:47am 
Hey there, MKIX

We have reported this issue with World market not being accessible.
We cannot offer you an estimate for a fix, sadly. Please wait.
I'm merging this thread to an already existing one.

Let us know if you have any further questions

Ubisoft Support
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