Game won't start correctly (Windows 10)

[Rad Shiba (Unfoundedfall)]

So when I try starting this game I'm greeted with a black screen after the command console/terminal appears. Nothing ever comes except for a usual steam popup in the bottom right corner of the screen that appears and then lowers itself leaving some kind of visual glitch.

I've tried all of the troubleshooting guides I could find for this game, both here and via google. I've reinstalled the game and I've validated the archive with no errors. Unfortunately nothing has worked so far. I know at least one other person has had this error but the thread was abandoned without a solution. Below I'm pasting the terminal output just in case there's an error in it or it has something that can help.


Setting breakpad minidump AppID = 365450
Steam_SetMinidumpSteamID: Caching Steam ID: 76561198012646642 [API loaded no]
OpenGL Device: GeForce GTX 980 Ti/PCIe/SSE2
OpenGL Driver: 4.5.0 NVIDIA 361.91
OpenGL Vendor: NVIDIA Corporation
MojoShader Profile: glsl120
Using EXT_swap_control_tear VSync!
Graphics Device Resetting
Graphics Device Reset Complete
Controller 0: XInput Controller
New Game Detected!
Menu load complete
GetRenderHandler
GetRenderHandler
GetRenderHandler
GetViewRect
GetRenderHandler
GetViewRect
GetRenderHandler
GetViewRect
GetRenderHandler
GetViewRect
GetRenderHandler
GetViewRect
GetRenderHandler
GetRenderHandler
GetRenderHandler
GetViewRect
EXT_swap_control_tear unsupported. Fall back to standard VSync.
Graphics Device Resetting
Graphics Device Reset Complete
Menu load complete
GetRenderHandler
GetViewRect
GetRenderHandler
GetRenderHandler
GetViewRect
GetRenderHandler
GetViewRect
GetRenderHandler
OnPaint

[Aidy [MEMESLUT]]

I don't see any glaring errors there other than the EXT_swap_control_tear failure. I haven't seen an issue like that with my copy of the game, but that wouldn't cause a crash.

Do you have a RuntimeError log in your Hacknet main folder?

[Rad Shiba (Unfoundedfall)]

Originally posted by AidyTEAM MEME 2k16~~COACH~~:

snip

I checked the Hacknet folder and I do have a debug.log file.

Inside there is only one line:
"[0219/194649:ERROR:gpu_process_transport_factory.cc(642)] Lost UI shared context."

Originally posted by Rain Shatter | Frozen Vanilla:

snip

Thanks for address, I'll make sure to email him.

EDIT: Corrected Debug.txt to Debug.log file.

[Lord Freeza]

I'm getting the same error here. When I try to run with the processor video card the game lags and has low FPS. If I switch to my NVidia GPU the game don't load just like yours.
I'm using Windows 10 too.

[Jace]

Same problem, game wont start. (Windows 10)

[Rad Shiba (Unfoundedfall)]

For people who have tried the XNA Branch several times in the past and it wouldn't work back then, it is worth trying again. After getting the notification for this thread being revived, I gave it a try to see if it would work and it did. I'm guessing the developer made an update to the XNA branch of the game because it works perfectly for me now.

[K3thnic]

I have the same problem.. however I don't understand how you guys got it working again.. I haven't ever been good at problem solving games that don't work.. ( this game worked 1 time right after I bought it..)

Setting breakpad minidump AppID = 365450
Steam_SetMinidumpSteamID: Caching Steam ID: 76561198226962764 [API loaded no]
Loaded Settings - Language Code: en-us
OpenGL Device: Intel(R) HD Graphics
OpenGL Driver: 3.1.0 - Build 9.17.10.4229
OpenGL Vendor: Intel
MojoShader Profile: glsl120
Using EXT_swap_control_tear VSync!
Graphics Device Resetting
Graphics Device Reset Complete
Started song loader thread
Menu load complete
GetRenderHandler
GetRenderHandler
GetRenderHandler
GetViewRect
GetRenderHandler
GetViewRect
GetRenderHandler
GetViewRect
GetRenderHandler
GetViewRect
GetRenderHandler
GetViewRect
GetRenderHandler
GetRenderHandler
GetRenderHandler
GetViewRect
GetRenderHandler
GetViewRect
GetRenderHandler
GetRenderHandler
GetViewRect
GetRenderHandler
GetViewRect
GetRenderHandler
OnPaint

**thats what mine says**

ps my debug document says this..

[0626/223321:ERROR:gpu_process_transport_factory.cc(642)] Lost UI shared context.
[0626/224518:WARNING:raw_channel_win.cc(532)] WriteFile: The pipe is being closed. (0xE8)
[0626/224518:WARNING:channel.cc(358)] RawChannel write error
[0626/224518:ERROR:ipc_channel_win.cc(216)] pipe error: 109
[0628/104645:WARNING:raw_channel_win.cc(532)] WriteFile: The pipe is being closed. (0xE8)
[0628/104645:WARNING:channel.cc(358)] RawChannel write error
[0628/104645:ERROR:ipc_channel_win.cc(216)] pipe error: 109
[0628/104840:WARNING:raw_channel_win.cc(532)] WriteFile: The pipe is being closed. (0xE8)
[0628/104840:WARNING:channel.cc(358)] RawChannel write error
[0628/105742:WARNING:raw_channel_win.cc(532)] WriteFile: The pipe is being closed. (0xE8)
[0628/105742:ERROR:ipc_channel_win.cc(511)] pipe error: 232
[0628/105742:ERROR:ipc_channel_win.cc(511)] pipe error: 232
[0628/105742:WARNING:channel.cc(358)] RawChannel write error

[Colamäleon]

Hey K3thnic,
If you're seeing a black screen on launching the game, it's most likely a graphics-card incompatability. Here's a few things you could try to fix this:

1. Switch to xna (Windows only): This fixes like 90% of all problems launching the game. Definitely worth a shot, even if it didn't work in the past. Go to your steam library > right-click > Properties > Betas > enter the code "hacknetxnabranch" > "check code" > select the xna branch.
   
2. Switch out your settings file: Some graphics cards seem to have trouble with some of the fx Hacknet uses. In this case, you can just go to: "C:\Program Files (x86)\Steam\steamapps\common\Hacknet" and copy this settings file[drive.google.com] to that directory. If a settings.txt already exists, replace it. If the game launches afterwards, you have to be a little careful when changing the settings. Turning on "Multisampling", "Bloom" or the "Visualizer" might crash your game again (if that happens, just overwrite the settings.txt again). However, changing the resolution and toggling fullscreen mode should work just fine.

If you're still experiencing the problem afterwards, could you check: "C:\Users\[You]\Documents\My Games\Hacknet\Reports" for additional info?
Best regards,
Hanna

[Lord Freeza]

I tried to use the code for the XNA Branch in the Betas section, but the code seems to be invalid.

[Colamäleon]

Originally posted by Fb||The_Programmer:

I tried to use the code for the XNA Branch in the Betas section, but the code seems to be invalid.

Oh, my bad. It's supposed to be "hacknetxnabranch". Sorry about the mixup.

[GhosTboNEs22]

im the same issue

[Rad Shiba (Unfoundedfall)]

Originally posted by GhosT:

im the same issue

Make sure you aren't including the parenthese by accident. This is exactly what I typed in to get it: hacknetxnabranch

[GhosTboNEs22]

Originally posted by Unfoundedfall:

So when I try starting this game I'm greeted with a black screen after the command console/terminal appears. Nothing ever comes except for a usual steam popup in the bottom right corner of the screen that appears and then lowers itself leaving some kind of visual glitch.

I've tried all of the troubleshooting guides I could find for this game, both here and via google. I've reinstalled the game and I've validated the archive with no errors. Unfortunately nothing has worked so far. I know at least one other person has had this error but the thread was abandoned without a solution. Below I'm pasting the terminal output just in case there's an error in it or it has something that can help.


Setting breakpad minidump AppID = 365450
Steam_SetMinidumpSteamID: Caching Steam ID: 76561198012646642 [API loaded no]
OpenGL Device: GeForce GTX 980 Ti/PCIe/SSE2
OpenGL Driver: 4.5.0 NVIDIA 361.91
OpenGL Vendor: NVIDIA Corporation
MojoShader Profile: glsl120
Using EXT_swap_control_tear VSync!
Graphics Device Resetting
Graphics Device Reset Complete
Controller 0: XInput Controller
New Game Detected!
Menu load complete
GetRenderHandler
GetRenderHandler
GetRenderHandler
GetViewRect
GetRenderHandler
GetViewRect
GetRenderHandler
GetViewRect
GetRenderHandler
GetViewRect
GetRenderHandler
GetViewRect
GetRenderHandler
GetRenderHandler
GetRenderHandler
GetViewRect
EXT_swap_control_tear unsupported. Fall back to standard VSync.
Graphics Device Resetting
Graphics Device Reset Complete
Menu load complete
GetRenderHandler
GetViewRect
GetRenderHandler
GetRenderHandler
GetViewRect
GetRenderHandler
GetViewRect
GetRenderHandler
OnPaint

I have more or less the same specs and get the same error, probably the 980 Ti

[GhosTboNEs22]

Originally posted by Unfoundedfall:

Originally posted by GhosT:

im the same issue

Make sure you aren't including the parenthese by accident. This is exactly what I typed in to get it: hacknetxnabranch

Ye, still broken

[Rad Shiba (Unfoundedfall)]

Originally posted by GhosT:

Originally posted by Unfoundedfall:

Make sure you aren't including the parenthese by accident. This is exactly what I typed in to get it: hacknetxnabranch

Ye, still broken

Are you typing it or copying and pasting? If your C&P'ing it are you including any spaces?

If you've typed it, try copying and pasting it. I never actually typed it out and just did that.

Um other than that, are you playing it on Mac OS X or Linux?

I know none of these are too helpful but they're all I can think of. Sorry, GhosT.

[Colamäleon]

Have you tried to switch out the settings.txt already?