DX12 seems to just fail to launch

[UHideSlow]

So

Pc Spec~
I3 10100f
RX 5700XT
24gb Ram 2666mhz

I used to run the game soo well under Vulkan, so as of lately the new DX12 seems to just crash after the blackscreen pops out (It does seems that it compiled some shader each time I launch the game)

Other than that, I have no clue whats going on with the new DX12
Is there any potential fix for it?

[Ubi-WheelyDuck]

Originally posted by UHideSlow:

So

Pc Spec~
I3 10100f
RX 5700XT
24gb Ram 2666mhz

I used to run the game soo well under Vulkan, so as of lately the new DX12 seems to just crash after the blackscreen pops out (It does seems that it compiled some shader each time I launch the game)

Other than that, I have no clue whats going on with the new DX12
Is there any potential fix for it?

Hey UHideSlow,

Thank you for kindly reaching out, sorry to hear that you have trouble launching the Siege using DX12.

To rule out some common causes I have some tips I would advise trying below:

- Try to have both the game and Ubisoft Connect and Steam on the same drive
- Add Ubisoft Connect and the game to your anti-virus/firewall whitelist
- Complete the steps in our dedicated troubleshooting guide [ubi.li]
- Ensure you have Ubisoft Connect [ubi.li] installed and updated

Should you have any trouble, just let us know

[UHideSlow]

Originally posted by Ubi-WheelyDuck:

Originally posted by UHideSlow:

So

Pc Spec~
I3 10100f
RX 5700XT
24gb Ram 2666mhz

I used to run the game soo well under Vulkan, so as of lately the new DX12 seems to just crash after the blackscreen pops out (It does seems that it compiled some shader each time I launch the game)

Other than that, I have no clue whats going on with the new DX12
Is there any potential fix for it?

Hey UHideSlow,

Thank you for kindly reaching out, sorry to hear that you have trouble launching the Siege using DX12.

To rule out some common causes I have some tips I would advise trying below:

- Try to have both the game and Ubisoft Connect and Steam on the same drive
- Add Ubisoft Connect and the game to your anti-virus/firewall whitelist
- Complete the steps in our dedicated troubleshooting guide [ubi.li]
- Ensure you have Ubisoft Connect [ubi.li] installed and updated

Should you have any trouble, just let us know

The game works normally under dx11, especially under Vulkan -

Every other games I've played like For Honor, Ghost Recon Breakpoint etc2 seems to be having no issues to run at all at any presets/settings in any game modes (inc. Singleplayer n Multiplayer)

Everything is updated; I see no point installing the game along the launcher in the same drive but I've done that before and the outcome is still the same, only the DX12 currently won't run at all 😅

[Ubi-WheelyDuck]

Originally posted by UHideSlow:

Originally posted by Ubi-WheelyDuck:

Hey UHideSlow,

Thank you for kindly reaching out, sorry to hear that you have trouble launching the Siege using DX12.

To rule out some common causes I have some tips I would advise trying below:

- Try to have both the game and Ubisoft Connect and Steam on the same drive
- Add Ubisoft Connect and the game to your anti-virus/firewall whitelist
- Complete the steps in our dedicated troubleshooting guide [ubi.li]
- Ensure you have Ubisoft Connect [ubi.li] installed and updated

Should you have any trouble, just let us know

The game works normally under dx11, especially under Vulkan -

Every other games I've played like For Honor, Ghost Recon Breakpoint etc2 seems to be having no issues to run at all at any presets/settings in any game modes (inc. Singleplayer n Multiplayer)

Everything is updated; I see no point installing the game along the launcher in the same drive but I've done that before and the outcome is still the same, only the DX12 currently won't run at all 😅

Thank you for kindly sharing this update. Sorry to hear that despite troubleshooting this persists and is exclusive to DX12.

You mentioned you have 24gb of Ram, can I check what configuration you have this setup in to ensure they are working in pairs?

We would ask if possible that you install Ubisoft Connect [ubi.li] and the game on your C drive as this has helped other players with a similar issue and further helps us understand the cause.

Should you continue to have trouble, it would be really beneficial to take a look at your Dxdiag [support.ubisoft.com] and Msinfo [http//%3D+https] so that we can get a deeper look at the problem.

These files can be attached to a new case[support.ubi.com] so that we can take a look.

Many thanks

[UHideSlow]

Originally posted by Ubi-WheelyDuck:

Originally posted by UHideSlow:

The game works normally under dx11, especially under Vulkan -

Every other games I've played like For Honor, Ghost Recon Breakpoint etc2 seems to be having no issues to run at all at any presets/settings in any game modes (inc. Singleplayer n Multiplayer)

Everything is updated; I see no point installing the game along the launcher in the same drive but I've done that before and the outcome is still the same, only the DX12 currently won't run at all 😅

Thank you for kindly sharing this update. Sorry to hear that despite troubleshooting this persists and is exclusive to DX12.

You mentioned you have 24gb of Ram, can I check what configuration you have this setup in to ensure they are working in pairs?

We would ask if possible that you install Ubisoft Connect [ubi.li] and the game on your C drive as this has helped other players with a similar issue and further helps us understand the cause.

Should you continue to have trouble, it would be really beneficial to take a look at your Dxdiag [support.ubisoft.com] and Msinfo [http//%3D+https] so that we can get a deeper look at the problem.

These files can be attached to a new case[support.ubi.com] so that we can take a look.

Many thanks

Currently running my rig at 24gb ram due to my old ram set got broken for some reason

A1 - 16gb
B1 - 8gb

(Both are running the same brand from Kingston and like I said earlier, any other games - demanding game doesnt seems to have any issue as in no crashes or bluescreen etc2)

I'll try to escalate this issue to the proper channel as it seems this might just be on my end kind of issue for some odd reason

Currently every launcher including Steam and Ubisoft Launcher is in my C drives - while the game is in another ssd drives, but unfortunately I dont have enough space to move the game folder to C drives atm so theres that unfortunately

[UHideSlow]

FIxed it - RTSS afterburner seems to be the reason why the game wont launch on DX12

Closing the apps or basically disable the apps detection via the software itself will fix the crashing issue

[Ubi-WheelyDuck]

Thank you for kindly sharing this update. It is great to hear that you found the solution you needed.

If ever we can help with anything else in the future, just let us know