Updating security measures ERROR

[IRAN]

so after every patch when I want to connect to the servers it says Updating security measures and after a minute, it just goes to the menu offline, after every patch I have problems connecting the servers at

[76561198885856812]

Hello IRAN,

Thanks for reaching out and I'm sorry to hear that you are experiencing connection issues after updating your game.

Can you please confirm if you tried verifying your game files with this link? This will help you to eliminate any potentially corrupted files that can cause this issue.

Secondly, can you please perform all of the troubleshooting steps listed in {LINK REMOVED}this article? This will ensure that your connection to our services is optimal.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

[IRAN]

Originally posted by UbiMark:

Hello IRAN,

Thanks for reaching out and I'm sorry to hear that you are experiencing connection issues after updating your game.

Can you please confirm if you tried verifying your game files with this link? This will help you to eliminate any potentially corrupted files that can cause this issue.

Secondly, can you please perform all of the troubleshooting steps listed in this article?[www.ubisoft.com] This will ensure that your connection to our services is optimal.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

Hello and thanks for your response, Actually I reinstalled the game and it was fixed, but since you're here I have another problem that Ubi support did not resolve, I have an issue compeleting Ash challenges, the progress won't record, I have tried it on unranked and quick play, but the kills I get with fuze charges or flores drone won't count, and I can't get the 7 day booster award for compeleting challege, can you help me in this case?

[Ubi-Keo]

Originally posted by 2K:

Originally posted by UbiMark:

Hello IRAN,

Thanks for reaching out and I'm sorry to hear that you are experiencing connection issues after updating your game.

Can you please confirm if you tried verifying your game files with this link? This will help you to eliminate any potentially corrupted files that can cause this issue.

Secondly, can you please perform all of the troubleshooting steps listed in this article?[www.ubisoft.com] This will ensure that your connection to our services is optimal.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

Hello and thanks for your response, Actually I reinstalled the game and it was fixed, but since you're here I have another problem that Ubi support did not resolve, I have an issue compeleting Ash challenges, the progress won't record, I have tried it on unranked and quick play, but the kills I get with fuze charges or flores drone won't count, and I can't get the 7 day booster award for compeleting challege, can you help me in this case?

Hi,

Apologies for the late response.

I'm pleased to hear that reinstalling the game resolved your issue. With regards to the issue with the operator specialities challenges, I can confirm this has been reported and is being investigated.

Please keep checking the link below for updates:

https://r6fix.ubi.com/projects/RAINBOW6-SIEGE-LIVE/issues/LIVE-48142

- Ubisoft Support