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Report a translation problem
Thank you for reaching out!
At the moment, we can only support in English, French and German here.
Could you please translate your post into one of those languages so we can see how we can best help?
Otherwise, you're more than welcome to open a ticket through our Support Site[ubi.li] and an agent will get back to you in your preferred language.
Thank you!
- Ubisoft Support
what to do?"
"Ребят буквально только нашел решение. Как только игра начала фризить, заходите в диспечер задач -> подробности. Ищите процесс Радуги -> нажимаете правой кнопкой мыши -> задать сходство, выключаете все ЦП кроме 0 -> нажимаем ок и ждём несколько секунд -> заходим назад и ставим снова все ядра. Пока радугу не пофиксят, единственный способ."
Hey there,
This seems incredibly specific. Are you running any hardware monitoring software, 3rd party programs or anti-virus that may conflict with Battleye?
Do you notice any ping increase in your matches?
Have you ran in-game benchmark tests to see if the issue also occurs outside of matches?
Would you also be able to list any troubleshooting steps you may have completed thus far?
- Ubisoft Support
Hey there,
Whilst the issue may be similar to issues of the past, the reason for the issue can be different.
Its important we ensure that we're troubleshooting issues, on an individual basis rather than collectively. Due to the potential that the reason for the issue, may be different.
- Ubisoft Support