Tom Clancy's Rainbow Six Siege

Tom Clancy's Rainbow Six Siege

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frd Oct 22, 2016 @ 4:23am
MEU R6 FICA TRAVADO NO INÍCIO DA PARTIDA
Toda vez q eu tento iniciar uma partida de R6 até na escolha de personagem fica de boa, mas chega na hora de jogar, logo no início já trava meu pc TODO, eu tenho que dar Ctrl Alt Del pra fechar o jogo, oq eu faço pra consertar isso? (já desinstalei e instalei e não deu certo)
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E ai man! Conseguiu resolver? Pq depois dessa atualização do BURNT HORIZON de 2019, acontece esse mesmo erro...
Last edited by TR GAMER PLAY 1; Mar 7 @ 1:50pm
UbiCupcake  [developer] Mar 7 @ 5:17pm 
Hi frd! Apologies for any inconvenience. We currently provide forum support in English. Would you kindly translate your message? I will do my best to assist you.

A member of the community might be kind enough to help out too, or you can open a support ticket for assistance in your native language here[support.ubi.com].

- Ubisoft Support
MY R6 IS LOCKED AT THE BEGINNING OF THE MATCH
Every time I try to start a game of R6 until the choice of character is good, but it's time to play, right at the beginning, it already locks my PC ALL, I have to give Ctrl Alt Del to close the game, what I do To fix this? (I already uninstalled and installed and did not work)

Originally posted by UbiCupcake:
Hi frd! Apologies for any inconvenience. We currently provide forum support in English. Would you kindly translate your message? I will do my best to assist you.

A member of the community might be kind enough to help out too, or you can open a support ticket for assistance in your native language here[support.ubi.com].

- Ubisoft Support

translate the message@UbiCupcake
Originally posted by UbiCupcake:
Hi frd! Apologies for any inconvenience. We currently provide forum support in English. Would you kindly translate your message? I will do my best to assist you.

A member of the community might be kind enough to help out too, or you can open a support ticket for assistance in your native language here[support.ubi.com].

- Ubisoft Support

MY R6 IS LOCKED AT THE BEGINNING OF THE MATCH
Every time I try to start a game of R6 until the choice of character is good, but it's time to play, right at the beginning, it already locks my PC ALL, I have to give Ctrl Alt Del to close the game, what I do To fix this? (I already uninstalled and installed and did not work)
Originally posted by TR GAMER PLAY 1:
E ai man! Conseguiu resolver? Pq depois dessa atualização do BURNT HORIZON de 2019, acontece esse mesmo erro...

Cara to tendo o mesmo problema, toda a vez que vou começar uma partida ele trava e eu tenho que fechar e dali não sai de forma nenhuma, se descobrir uma solução escreve aqui nos comentarios por favor
Necroh Mar 8 @ 8:04pm 
Eu nao falo muito portugues mas posso confirmar q eu tenho o mismo problem, nao posso jogar o jogo ja q se trava :/
Originally posted by doug_9834:
Originally posted by TR GAMER PLAY 1:
E ai man! Conseguiu resolver? Pq depois dessa atualização do BURNT HORIZON de 2019, acontece esse mesmo erro...

Cara to tendo o mesmo problema, toda a vez que vou começar uma partida ele trava e eu tenho que fechar e dali não sai de forma nenhuma, se descobrir uma solução escreve aqui nos comentarios por favor

Cara não achei nada, por enquanto, se eu não achar nada, o jeito é esperar pra lançar alguma atualização nova...sla
Originally posted by doug_9834:
Originally posted by TR GAMER PLAY 1:
E ai man! Conseguiu resolver? Pq depois dessa atualização do BURNT HORIZON de 2019, acontece esse mesmo erro...

Cara to tendo o mesmo problema, toda a vez que vou começar uma partida ele trava e eu tenho que fechar e dali não sai de forma nenhuma, se descobrir uma solução escreve aqui nos comentarios por favor

Tão dizendo que esse erro pode ser alguma erro ou alguma coisa que deu no SSD
Originally posted by TR GAMER PLAY 1:
Originally posted by doug_9834:

Cara to tendo o mesmo problema, toda a vez que vou começar uma partida ele trava e eu tenho que fechar e dali não sai de forma nenhuma, se descobrir uma solução escreve aqui nos comentarios por favor

Tão dizendo que esse erro pode ser alguma erro ou alguma coisa que deu no SSD

Nada de solução ainda ne? Veio uma atualização mas não arrumou isso ainda. Eu não uso SSD aqui, não tem como ser isso
Ubi-Bandicoot  [developer] Mar 13 @ 3:06am 
Hey,

Can you guys let us know what your CPU model is so we can advise on this?

- Ubisoft Support
doug_9834 Mar 13 @ 10:43pm 
Originally posted by Ubi-Bandicoot:
Hey,

Can you guys let us know what your CPU model is so we can advise on this?

- Ubisoft Support

Processador: Intel Pentium G3220 3.00 GHz
Memória: 8 gigas
Placa de Video: 1050 Ti de 4 gigas
HD: 1 tera

I always played for 2 years and I have never had this defect
Ubi-Bandicoot  [developer] Mar 14 @ 2:18am 
Originally posted by doug_9834:
Originally posted by Ubi-Bandicoot:
Hey,

Can you guys let us know what your CPU model is so we can advise on this?

- Ubisoft Support

Processador: Intel Pentium G3220 3.00 GHz
Memória: 8 gigas
Placa de Video: 1050 Ti de 4 gigas
HD: 1 tera

I always played for 2 years and I have never had this defect

We can confirm that Rainbow Six Siege does not support CPUs with less than 4 logical cores, which means Dual-core CPUs without Hyper Threading enabled are not supported. These CPUs were also under the minimum requirements before the Burnt Horizon update and due to this, we couldn't guarantee that you would be able to play then either.

We are unable to provide support for technical issues until the minimum requirements are met by your system. You can find the system requirements here: https://support.ubi.com/en-GB/Faqs/000024358/PC-Requirements-for-Rainbow-Six-Siege

If you believe you are above the minimum requirements and are experiencing any technical issues, please create a support ticket via https://support.ubi.com/Cases/New and attach your System files (https://support.ubi.com/en-GB/faqs/000023904/How-To-Submit-Dxdiag-MSinfo/) so we can check this out in more detail for you.

Ubisoft Support
Originally posted by Ubi-Bandicoot:
Originally posted by doug_9834:

Processador: Intel Pentium G3220 3.00 GHz
Memória: 8 gigas
Placa de Video: 1050 Ti de 4 gigas
HD: 1 tera

I always played for 2 years and I have never had this defect

We can confirm that Rainbow Six Siege does not support CPUs with less than 4 logical cores, which means Dual-core CPUs without Hyper Threading enabled are not supported. These CPUs were also under the minimum requirements before the Burnt Horizon update and due to this, we couldn't guarantee that you would be able to play then either.

We are unable to provide support for technical issues until the minimum requirements are met by your system. You can find the system requirements here: https://support.ubi.com/en-GB/Faqs/000024358/PC-Requirements-for-Rainbow-Six-Siege

If you believe you are above the minimum requirements and are experiencing any technical issues, please create a support ticket via https://support.ubi.com/Cases/New and attach your System files (https://support.ubi.com/en-GB/faqs/000023904/How-To-Submit-Dxdiag-MSinfo/) so we can check this out in more detail for you.

Ubisoft Support


So I always played this game, I played for two good years and now after this update does not run anymore, this is not right and I'm not the only one with this problem, there are several other people.
Originally posted by doug_9834:
Originally posted by Ubi-Bandicoot:

We can confirm that Rainbow Six Siege does not support CPUs with less than 4 logical cores, which means Dual-core CPUs without Hyper Threading enabled are not supported. These CPUs were also under the minimum requirements before the Burnt Horizon update and due to this, we couldn't guarantee that you would be able to play then either.

We are unable to provide support for technical issues until the minimum requirements are met by your system. You can find the system requirements here: https://support.ubi.com/en-GB/Faqs/000024358/PC-Requirements-for-Rainbow-Six-Siege

If you believe you are above the minimum requirements and are experiencing any technical issues, please create a support ticket via https://support.ubi.com/Cases/New and attach your System files (https://support.ubi.com/en-GB/faqs/000023904/How-To-Submit-Dxdiag-MSinfo/) so we can check this out in more detail for you.

Ubisoft Support


So I always played this game, I played for two good years and now after this update does not run anymore, this is not right and I'm not the only one with this problem, there are several other people.


You told me that the game only runs on 4-core processors, but the I3 processor of the rainbow minimum requirements is not 4-core but 2-core like mine and I always rode the game for 3 years and now in that new update I do not swear, I would like a better explanation on this.
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