Tom Clancy's Rainbow Six Siege

Tom Clancy's Rainbow Six Siege

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Game crashes on usb device disconnect/reconnect
Uh..this is really weird? If i disconnect or connect a usb device even if its just a cable it causes the game to crash?
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Showing 1-12 of 12 comments
Ubi-Bandicoot  [developer] Dec 22, 2017 @ 2:15am 
Hey,

That's unusual. Does this happen on other games you play or just R6S?

Ubisoft Support Team
WildWest Jan 20, 2018 @ 9:56am 
Just on R6S for me too
♦♥ Mingo ♣♠ Jan 20, 2018 @ 11:25am 
Originally posted by Ubi-Bandicoot:
Hey,

That's unusual. Does this happen on other games you play or just R6S?

Ubisoft Support Team
my friend also has this problem
UbiBaron  [developer] Jan 21, 2018 @ 2:16am 
Thank you for reporting this to us.

What's the device that is causing this?

- Ubisoft Support
YoVissy Apr 8, 2018 @ 3:21pm 
Problem is also with my friend.. still

Device doesn't matter, headset and phone and so on.. every usb reconnect or disconnect makes it.

EDIT: Wireless mouse, mousepad, xbox controller also does.
Last edited by YoVissy; Apr 8, 2018 @ 3:23pm
UbiTripp'n  [developer] Apr 9, 2018 @ 2:59am 
What version of windows are you running and is it up to date with all the patches ?

- Ubisoft Support
Ghostyy|uK«☠ May 19, 2018 @ 4:09pm 
Error is still occuring on my end..
Latest Windows 10 Pro (Fully updated)
Latest drivers for headset + software + graphics etc.

Been happening for a while now with my Corsair VOID Pros..

Any fix?
UbiBaron  [developer] May 20, 2018 @ 1:26am 
Just to confirm, you have the latest drivers for your Motherboard as well?

Is it only the VOID Pros that cause this? Just to confirm, do you need to connect/disconnect them while the game is running or will it happen randomly and then crash?

- Ubisoft Support
this bug is caused by any usb device sometimes i forget to unplug my controller before i play and the game shows me all those controller icons. if i unplug the controller while the game is running it crashes. or if i rip out my headset accidently the game crashes (sennheiser gsp 350 the usb cable has 2 parts and i unplug it when i move my head to far away from the pc lol) if i plug in my phone to charge same happens or if i unplug a usb drive for whatever reason. every port affected windows 10 on newest updates all drivers as new as possible.
UbiCupcake  [developer] Feb 4 @ 4:46pm 
Thanks for the information. We'll forward this to the team. I would suggest to be mindful before playing the game if you have any USB devices plugged in other than your mouse/keyboard for now.

- Ubisoft Support
Last edited by UbiCupcake; Feb 4 @ 4:46pm
I'd also like to know why it happens too. Mine is similar expect for it ONLY happens in ranked games never anything else. (I've tested other modes multiple times)
Ubi-Bandicoot  [developer] Mar 14 @ 3:55am 
Originally posted by Twisted.CHKN:
I'd also like to know why it happens too. Mine is similar expect for it ONLY happens in ranked games never anything else. (I've tested other modes multiple times)

We don't have this info at the moment but thanks for the report on what happens on your end

- Ubisoft Support
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Showing 1-12 of 12 comments
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