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Thank you for reaching out, sorry to hear that you have been having trouble purchasing credits despite trying from 2 places.
While we cannot help with store related issues over Steam I would recommend to follow the below steps to ensure your network is configured [ubi.li] for the game.
Should this then persist, I would advise to reach out using the Ubisoft Support site [support.ubisoft.com] where we can help directly with store issues.
If we can ever help with anything support related, just let us know
Mittlerweile kann ich aussuchen welche Zahlungsmethode ich verwenden will, alle Zahlungsmethoden funktionieren außer Steam. Könntet ihr mir dabei helfen?