Elite Dangerous

Elite Dangerous

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Will Flanagan  [developer] Apr 15 @ 6:58am
Steam Launcher Update FAQ - (01/07/2019)
Starting from the 15 April 2019, new Steam customers that purchase Elite Dangerous or the Elite Dangerous CMDR Deluxe Edition via Steam will experience a new account creation journey.

New players will be asked to create an account that links to their Steam account. This removes the previous need to redeem multiple product keys and helps new players get into Elite Dangerous quicker than ever before!


As an experienced player, will I notice anything different?

Not particularly! This update mostly helps new Commanders get into game quicker than before.


How do I create an account?

When you launch the game through Steam, you will have the option to create a new Frontier account via the launcher. Selecting this option will redirect you to a 'Create an Account’ form where you will be prompted to enter your credentials and create your account.

After doing so and submitting your information, you’ll be sent a confirmation email to the email address that you entered previously. Clicking the link within this email will activate your account and redirect you back to the launcher. From there, the launcher should refresh, and you should be able to log in and play!

For a more detailed guide on how to create your Frontier account please see our dedicated FAQ here: https://support.frontier.co.uk/kb/faq.php?id=486


What about my existing account?

You’ll still be able to access your existing accounts in the same way you always have, by logging in to the launcher using your Frontier store email address and password. You will now have the additional option to link your Steam account to your Frontier account, if you wish to.

Players with multiple Frontier accounts can still switch between them by logging into the launcher with their accounts interchangeably. However, you may only link your Steam account to one Frontier account.


Can new Steam customers claim an Oculus Home partner key?

New and existing Steam users will be able to experience Elite Dangerous in VR through SteamVR.

Purchases after 15 April 2019 will be unable to generate a partner key for dedicated launching via Oculus Home.


Can I unlink my Frontier account from my Steam account?

You can unlink your account by contacting Customer Support at support.frontier.co.uk.

Warning! New users requesting unlinking of their Frontier account from Steam will have their Commander save game removed, and will lose access to the Commander previously created.


Can I use the standalone Elite Dangerous launcher if I purchased on Steam?

If you purchased the game via Steam, we recommend you launch the game via Steam.

Purchases after 15 April 2019 will not be able to use the standalone Elite Dangerous launcher to launch Elite. Purchases before this date will be able to use the standalone launcher to play Elite Dangerous.

If you have any questions or difficulties, please contact our support team at support.frontier.co.uk or visit this page[support.frontier.co.uk] for more information.
Last edited by Will Flanagan; Jul 1 @ 2:42am
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Showing 1-15 of 378 comments
zantar Apr 15 @ 7:03am 
Great news! :steamhappy:
Wiseguy Apr 15 @ 7:06am 
Its not allowing me to launch off of the launcher, although I was able to maybe 10 minutes ago. Would this be a cause of this update?
Mr.Moo Apr 15 @ 7:09am 
If its not broken DONT FIX IT. elite has multitudes of broken things which i feel a higher priority needs to take place than the login screen which worked perfectly fine.
I assume this is due to Steam policy that's seen some other games change their approach to operating "off the grid" as well?
Will Flanagan  [developer] Apr 15 @ 7:18am 
Originally posted by REDACTED LFG:
Its not allowing me to launch off of the launcher, although I was able to maybe 10 minutes ago. Would this be a cause of this update?

Hello,

Have you restarted Steam and installed the latest launcher? If the problem persists, let me know!
xPEDx Apr 15 @ 7:24am 
Originally posted by Mr.Moo:
If its not broken DONT FIX IT. elite has multitudes of broken things which i feel a higher priority needs to take place than the login screen which worked perfectly fine.
its for New Players. They were having trouble with Key Codes and account creations.
The old way was a nightmare with all the Bot stops and re-logging and such .
This should make things easier for them.
Arc Apr 15 @ 7:28am 
Nice !

Though one issue the launcher have for all Steam players is that it will never close automatically when the game is terminated, that'd be nice fix :-P
Originally posted by Arc:
Though one issue the launcher have for all Steam players is that it will never close automatically when the game is terminated, that'd be nice fix :-P
That's a Steam issue with other games as well, report it to Valve.
I am unable to launch the game since this latest update, something about String Reference not set to an instance of a string. parameter name:s
zantar Apr 15 @ 7:56am 
No problems here.
Arc Apr 15 @ 8:04am 
Originally posted by Shadowdancer:
That's a Steam issue with other games as well, report it to Valve.
I don't think so, Steam services should not prevent you from closing parent/child processes of your app.
Besides GTAV, Borderlands, etc. that do have launcher do auto-close said launcher just fine (that's just what i have in my library).

tbh i've only seen this behavior in F2P titles (and Elite ofc) with wanabee game center type launchers such as WoT, AW, etc. and that's absolutely deliberate as it mimics their non-steam counterparts.
Last edited by Arc; Apr 15 @ 8:05am
Chro (Banned) Apr 15 @ 8:09am 
Originally posted by Bandit Dragoon:
I am unable to launch the game since this latest update, something about String Reference not set to an instance of a string. parameter name:s

yeah same here, wtf did u guys do lol
xPEDx Apr 15 @ 8:14am 
Originally posted by Arc:
Nice !

Though one issue the launcher have for all Steam players is that it will never close automatically when the game is terminated, that'd be nice fix :-P
Close the launcher after you press play.
xPEDx Apr 15 @ 8:15am 
Originally posted by Chro:
Originally posted by Bandit Dragoon:
I am unable to launch the game since this latest update, something about String Reference not set to an instance of a string. parameter name:s

yeah same here, wtf did u guys do lol
try launching direct from game folder.
Vulcan  [developer] Apr 15 @ 8:18am 
Originally posted by Bandit Dragoon:
I am unable to launch the game since this latest update, something about String Reference not set to an instance of a string. parameter name:s
Hey CMDR,

Could you please get in touch with us via: https://support.frontier.co.uk/kb/ with an attached dxdiag report? We can then investigate this issue further for you.

-CMDR Vulcan
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