Trine
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AK47San Aug 23, 2015 @ 9:59am
Dead End, can't finish that level.
I was in that level, where you have to escape from the rising lava.
It was late, so after dying two or three times, I quit the game.

To my surprise, I am not able to continue from that save point:
http://steamcommunity.com/sharedfiles/filedetails/?id=505057249

The gate (behind the right pillar) is closed...

Any ideas?

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Showing 1-10 of 10 comments
MarjutFB  [developer] Aug 26, 2015 @ 5:09am 
Restarting the level should help, which you can do from the level selection menu.

If it doesn't help, you could also try to check that there isn't anything wrong with the game's files by verifying the game's cache on Steam, instructions for this below.

    Right-click Trine in your Steam Library → choose Properties → navigate to the local files tab → click the button to verify integrity of game cache

Let me know if you have any questions about this or just how it goes! :)
Sleeping dog Aug 26, 2015 @ 12:06pm 
The same thing in the catacombs level. I've already tried to restert level after verifying files integrity(it said one file was not ok and would be replaced), but anyway those three platforms just refuse to work properly.
http://steamcommunity.com/sharedfiles/filedetails/?id=506864385
Last edited by Sleeping dog; Aug 26, 2015 @ 12:09pm
AK47San Aug 26, 2015 @ 2:16pm 
Yep, restarting from the menu did the trick!
MarjutFB  [developer] Aug 29, 2015 @ 12:23am 
Originally posted by AK47San:
Yep, restarting from the menu did the trick!

Good to hear! I hope you enjoyed the level, if it's okay to say that. :D


Originally posted by alexandrzvuk:
The same thing in the catacombs level. I've already tried to restert level after verifying files integrity(it said one file was not ok and would be replaced), but anyway those three platforms just refuse to work properly.
http://steamcommunity.com/sharedfiles/filedetails/?id=506864385

Could you tell what happens with these platforms? Did you press the buttons down that activate platforms in-game?

Unfortunately, we are aware that this kind of raising platforms for some reason don't work correctly on some computers. Could this be the problem? This is however something that we haven't been able to reproduce at out office which is why there hasn't been a fix for this. :(

You could try if uninstalling and then reinstalling your PhysX drivers[www.nvidia.com] could help, but unfortunately this might be quite far-fetched.

One workaround is to levitate yourself to the other side instead. You can do this by stacking two objects on top of each other and then levitating the lower one with the Wizard.

Sorry for the inconvenience, but hopefully you can continue now!
Last edited by MarjutFB; Aug 29, 2015 @ 12:24am
AK47San Aug 29, 2015 @ 7:16am 
Originally posted by MarjutFB:
Originally posted by AK47San:
Yep, restarting from the menu did the trick!

Good to hear! I hope you enjoyed the level, if it's okay to say that. :D

Fortunately, you placed that 2nd checkpoint on top.
Otherwise this could have ended with a ragequit :-)
Sleeping dog Aug 30, 2015 @ 12:16pm 
You can use my machine for tests. The link above is a video showing the rpoblem.
I can't levitate the tower with Wizard on it, cause the hand turns red almost immediately. Also the triggering button is stuck.
Last edited by Sleeping dog; Aug 30, 2015 @ 12:52pm
MarjutFB  [developer] Sep 1, 2015 @ 10:40pm 
Originally posted by alexandrzvuk:
https://www.dropbox.com/s/bln1njpt0ynkobe/trine1_32bit%202015-08-30%2021-19-01-07.mp4?dl=0
Originally posted by alexandrzvuk:
You can use my machine for tests. The link above is a video showing the rpoblem.
I can't levitate the tower with Wizard on it, cause the hand turns red almost immediately. Also the triggering button is stuck.

As I said before unfortunately we don't know what's causing the problem and haven't managed to reproduce it at our office, so I can't really promise a fix. It's good to see a video about the bug, but we still would need to be able to reproduce this in our testing environment to get proper data about it. Also the problem doesn't happen on most computers.

Sorry for the inconvenience!

However, you should be able to do the levitation after turning the Player Levitation setting to All from the game's pause menu → Current Game Setup. Did you find it?

Cheers!
Last edited by MarjutFB; Sep 1, 2015 @ 10:42pm
yasaimonn Sep 14, 2015 @ 5:58am 
I came here to post about this bug; I'm glad someone else already has. I tried restarting the level many times, but it did not work. I tried to go into the level from Multiplayer as well, and it too did not work. I believe this is the last level of the game? I would love to complete this beautiful game :(
yasaimonn Sep 14, 2015 @ 6:00am 
Originally posted by MarjutFB:
Originally posted by alexandrzvuk:
https://www.dropbox.com/s/bln1njpt0ynkobe/trine1_32bit%202015-08-30%2021-19-01-07.mp4?dl=0
Originally posted by alexandrzvuk:
You can use my machine for tests. The link above is a video showing the rpoblem.
I can't levitate the tower with Wizard on it, cause the hand turns red almost immediately. Also the triggering button is stuck.

As I said before unfortunately we don't know what's causing the problem and haven't managed to reproduce it at our office, so I can't really promise a fix. It's good to see a video about the bug, but we still would need to be able to reproduce this in our testing environment to get proper data about it. Also the problem doesn't happen on most computers.

Sorry for the inconvenience!

However, you should be able to do the levitation after turning the Player Levitation setting to All from the game's pause menu → Current Game Setup. Did you find it?

Cheers!

Try playing the level, and have all three characters die (yeah, shame on me!), then exit the game. Come back to it, and see if the gate's closed for you.

This is how I exited my last session.
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Trine > General Discussions > Topic Details
Date Posted: Aug 23, 2015 @ 9:59am
Posts: 10