ARK: Survival Evolved

ARK: Survival Evolved

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Jat  [developer] Jun 2, 2015 @ 9:14pm
[Important - Please read] State of the Game - Megathread
Hey guys!

I know we’re having some issues, but everyone is working hard to resolve them. Hopefully we’ll be able to have you all online on the Official servers relatively soon and then we can start resolving some of the other issues you have.

I’m going to compile a lot of information for a mega-thread that way we can have quick access to information and keep everything much more organised and easier to communicate.

Reporting a crash

If you get a crash or someone you know get's a crash please report it to us!

We can also make use of dump files that are created.

You can find them located here:

\ShooterGame\Saved\Logs\*.dmp

Please email any of the files or the crash logs to support@studiowildcard.com

And we'll get to analyzing and fixing them as soon as possible

Thanks!

Single Player

Originally posted by Drake:
Despite the button's funky color, you can now access the "Host / Local Play" menu. (If you host from there, you'll launch your own dedicated server, you can pick a password etc).

That said, there is a bug with performance after loading a singleplayer save-game that we will be addressing tonight. As we mentioned, expect a significant update of bug fixes, new content, and new features usually every day, at most every 2 days :)

Let's do it!!!!

Mac and Linux Clients

These are currently not available to download, however we expect to have them ready to ship out to players towards the end of the month. Won’t have too wait too much longer guys!


Amount of servers

We’ve realise that there are a large number of you still trying to log on but find yourself unable to connect to a server, we’re hard at work to fix the issues with the unknown error as well as bring up some new servers for you to connect to. We’ll aim to do this as soon as possible and hopefully will have the fixes in place tonight.

Unknown Error

Originally posted by TheRightHand:
We're working on it, nobody is side-stepping you! There are just a lot of topics popping up and it's hard to get to them all!

Unknown error can happen for a number of reasons:

It can happen because the server is actually full, but the browser has not updated that yet.

It can happen because you have a firewall or a router which is blocking connections to the server.

It can happen because the remote server for some reason is not communicating with you correctly.

It can also happen if you're technically "offline" on Steam, so try re-starting Steam if you haven't.

We're looking into these issues right now very diligently, all of our engineers are on sorting out these connection and server browser issues!

Thanks for your support!

- The Right Hand.

Optimisation and FPS

We understand that there are a lot of optimisation issues with the game currently. We have always been transparent about this, the game is very demanding but over the course of the next few days and the upcoming weeks we will be dedicating a lot of time to performance and optimization. You will see rapid improvement. For now some of the heavy perf killers are resolution scaling, shadows, as well as the check boxes for Distance Field Ambient Occlusion, Screen Space Ambient Occlusion, Dynamic Tessellation, Ground Clutter, and Sky Clutter sliders.

I would recommend that you guys turn your shadows down, disable both types of occlusion, tessellation and reduce your sliders. If you’re still having some perf issues, try reducing your resolution scaling down a bit and you’ll find yourself much more comfortable playing the game!

Don’t worry though, we’ll go along to improve this heavily in the upcoming weeks!

Founder Items

There will be an update that should be going out in the next day or so to ensure that every character receives their Founding items!

What about PvE servers?

Originally posted by TheRightHand:
We'll have the PVE servers as soon as possible. You guys blew us up something ferocious and we're still recovering!

We HAVE PVE FUNCTIONAL! I tested this setting a few hours before we launched, we just got totally destroyed by the overwhelming response from you guys and have been working to make sure you can play since then.

- The Right Hand.

Originally posted by StudioWildcard:
Official PvE servers are coming online with 1.60 tonight -- will YOU get on one? ;)

Connecting to a server

Could you try doing this, I know it has worked for some people, we're still working on server issues and I apologies about the inconvenience but we'll have it sorted as soon as possible so you guys are going to be able to find each other and play with one another. For now there are tools that hopefully you can make use of to find the server and get connected.

Firstly, if you could open your Steam browser, on the top you'll see an option called View - hit that and then servers. Once you hit servers, a new box will open and there's a filter button at the bottom. Ensure that ARK is being filtered, then it should hopefully load a list of ARK servers. See if you can connect that way.

Another option is to use this fan-made website. You just click on the server's IP that you'd like to join and then it should launch the client via Steam. Might not work on all browsers though. Mind you, I manage fine on Chrome with it. http://arkservers.net/

Another issue could be that you've updated the client and that particular server may not have updated, therefore you're unable to find it because you're on two different versions.

European and Oceanic servers now live!

EU-OfficialServer87, EU-OfficialServer88, PVE-EU-OfficialServer89

OC-OfficialServer84, OC-OfficialServer85, PVE-OC-OfficialServer86

Have at them! More to come soon :)



Setting up your own server

There are a few alternatives to setting up a server right now, UHostPro and BlueFangSolutions have begun providing their own ARK servers so check those out if you’re looking to play whilst we deal with the issues that currently exist with the official ones!

There’s also a thread here that may shed some light on starting your own server;

http://steamcommunity.com/app/346110/discussions/0/615085406677145065/

Server related info - check out this FAQ-like thread!

http://steamcommunity.com/app/346110/discussions/0/615086038673139870/

[/quote]

Thanks for being so patient everyone, we’ll be working hard to deal with the problems and hopefully have everything running swimmingly soon!

All the best,

Jat
Last edited by Jat; Jun 5, 2015 @ 8:27pm
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Showing 1-15 of 963 comments
Dr Cuck Jun 2, 2015 @ 9:18pm 
Thanks for the update an dall the hardwork from the devs!
We appreciate you getting the se upodates out so fast! :)
Keep up the good work!
HR_Ghost Jun 2, 2015 @ 9:19pm 
Appericate for the information, this game is fun for me looking forward too taming a t-rex an caushing havok
Warwolf Jun 2, 2015 @ 9:19pm 
The game isnt starting...
Gio Jun 2, 2015 @ 9:19pm 
I would like a refund Wildcard Jat
Joining a server on your own network is not working for some of us. any ideas to temp fixes?
Radioactive Jun 2, 2015 @ 9:20pm 
None of this has addressed the "You're running a verison of the application built to load COOKED content only, however no COOKED content was found. Consider cooking content for this build, or build and run the UNCOOKED version of the application instead." error. I've sat through 5 patches and have looked through discussion forums in the hopes this issue would be fixed or at least addressed. But I can see it's clearly just not happening tonight. Hoping I don't have to refund this game because I can't even get past the launch screen.
Shiggs Jun 2, 2015 @ 9:21pm 
What about the cooked file problem a lot of us are having?
SiphonHalo Jun 2, 2015 @ 9:21pm 
Wait.

We get founder items? Nice! I wants me a purty saddle with lightning bolts on the side.

But seriously though, what sort of items are we getting? Is there another thread that I should be looking at to find that out?
Gio Jun 2, 2015 @ 9:21pm 
Wildcard Jat i would like a refund Please
Koda Jun 2, 2015 @ 9:22pm 
Originally posted by Fordayz2214:
Wildcard Jat i would like a refund Please
Dayz go somewhere else
SnowyKnightOwl Jun 2, 2015 @ 9:23pm 
Jat, big thanks for all the hard work you guys are putting in. Other major online titles with 10x the population of yours don't manage 1/10th the openness I'm seeing here, so I'm glad you have my moolahs.
King Jun 2, 2015 @ 9:23pm 
New content and fixes EVERY 2 DAYS!!! Better than "The Forest," which gets fixes and updates every 2 weeks. That's amazing compared to other Early Access games that do it monthly or seasonally.
Ki'senya Amasani Jun 2, 2015 @ 9:24pm 
Originally posted by Radioactive:
None of this has addressed the "You're running a verison of the application built to load COOKED content only, however no COOKED content was found. Consider cooking content for this build, or build and run the UNCOOKED version of the application instead." error. I've sat through 5 patches and have looked through discussion forums in the hopes this issue would be fixed or at least addressed. But I can see it's clearly just not happening tonight. Hoping I don't have to refund this game because I can't even get past the launch screen.

THIS. When can I read something official regarding this? :\
Gio Jun 2, 2015 @ 9:26pm 
Creamy Dreamer

Originally posted by Creamy Dreamer:
Originally posted by Fordayz2214:
Wildcard Jat i would like a refund Please
Dayz go somewhere else

what do you mean go somewhere else I would like a refund
Rarabka Jun 2, 2015 @ 9:27pm 
Originally posted by Fordayz2214:
Wildcard Jat i would like a refund Please
Developers cannot refund you themselves it needs to be done through steam. If you want a refund go to here https://help.steampowered.com/ and request a refund by clicking on the game and the rest should be failry straight forward.
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Date Posted: Jun 2, 2015 @ 9:14pm
Posts: 963