LowLevelFatalError

[Scopesy]

So i've tried the easy fixes buy verifying integrity, updated graphics driver, uninstalling the DLC, then reinstalling Ark with no DLC but still no luck.

This is the crash dump i'm getting, any help will be greatly appreciated.

LowLevelFatalError [File:F:\build\LostIsland\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Util.cpp] [Line: 252]
Result failed
at F:\build\LostIsland\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Viewport.cpp:303
with error 8876017C


VERSION: 0.0
KERNELBASE.dll!UnknownFunction (0x00007fff02cc478c) + 0 bytes [UnknownFile:0]
ShooterGame.exe!FError::LowLevelFatal() (0x00007ff65207bf56) + 0 bytes [f:\build\lostisland\engine\source\runtime\core\private\misc\outputdevice.cpp:354]
ShooterGame.exe!VerifyD3D11Result() (0x00007ff6524353c2) + 215 bytes [f:\build\lostisland\engine\source\runtime\windows\d3d11rhi\private\d3d11util.cpp:252]
ShooterGame.exe!FD3D11Viewport::PresentChecked() (0x00007ff652422cd6) + 47 bytes [f:\build\lostisland\engine\source\runtime\windows\d3d11rhi\private\d3d11viewport.cpp:303]
ShooterGame.exe!FD3D11DynamicRHI::RHIEndDrawingViewport() (0x00007ff65242b2ef) + 0 bytes [f:\build\lostisland\engine\source\runtime\windows\d3d11rhi\private\d3d11viewport.cpp:610]
ShooterGame.exe!FRHICommandListExecutor::ExecuteInner_DoExecute() (0x00007ff6524d9078) + 0 bytes [f:\build\lostisland\engine\source\runtime\rhi\private\rhicommandlist.cpp:249]
ShooterGame.exe!FRHICommandListExecutor::ExecuteInner() (0x00007ff6524d8fc5) + 8 bytes [f:\build\lostisland\engine\source\runtime\rhi\private\rhicommandlist.cpp:459]
ShooterGame.exe!FRHICommandList::EndDrawingViewport() (0x00007ff6524d6b45) + 0 bytes [f:\build\lostisland\engine\source\runtime\rhi\private\rhicommandlist.cpp:1382]
ShooterGame.exe!FSlateRHIRenderer::DrawWindow_RenderThread() (0x00007ff6534bea7f) + 23 bytes [f:\build\lostisland\engine\source\runtime\slaterhirenderer\private\slaterhirenderer.cpp:500]
ShooterGame.exe!FSlateRHIRenderer::DrawWindows_Private() (0x00007ff6534bf122) + 89 bytes [f:\build\lostisland\engine\source\runtime\slaterhirenderer\private\slaterhirenderer.cpp:675]
ShooterGame.exe!FSlateApplication::PrivateDrawWindows() (0x00007ff65222f5fd) + 0 bytes [f:\build\lostisland\engine\source\runtime\slate\private\framework\application\slateapplication.cpp:846]
ShooterGame.exe!FSlateApplication::Tick() (0x00007ff65224738f) + 20 bytes [f:\build\lostisland\engine\source\runtime\slate\private\framework\application\slateapplication.cpp:1012]
ShooterGame.exe!UGameEngine::CreateGameWindow() (0x00007ff65280bce2) + 0 bytes [f:\build\lostisland\engine\source\runtime\engine\private\gameengine.cpp:548]
ShooterGame.exe!FDefaultGameMoviePlayer::Initialize() (0x00007ff6525c1bbb) + 0 bytes [f:\build\lostisland\engine\source\runtime\movieplayer\private\defaultgamemovieplayer.cpp:104]
ShooterGame.exe!FEngineLoop::PreInit() (0x00007ff6500e40ef) + 0 bytes [f:\build\lostisland\engine\source\runtime\launch\private\launchengineloop.cpp:1640]
ShooterGame.exe!GuardedMain() (0x00007ff6500e0400) + 15 bytes [f:\build\lostisland\engine\source\runtime\launch\private\launch.cpp:112]
ShooterGame.exe!GuardedMainWrapper() (0x00007ff6500e052a) + 5 bytes [f:\build\lostisland\engine\source\runtime\launch\private\windows\launchwindows.cpp:125]
ShooterGame.exe!WinMain() (0x00007ff6500e5d5c) + 17 bytes [f:\build\lostisland\engine\source\runtime\launch\private\windows\launchwindows.cpp:213]
ShooterGame.exe!__tmainCRTStartup() (0x00007ff6538d9d3d) + 21 bytes [f:\dd\vctools\crt\crtw32\dllstuff\crtexe.c:618]
KERNEL32.DLL!UnknownFunction (0x00007fff037854e0) + 0 bytes [UnknownFile:0]
ntdll.dll!UnknownFunction (0x00007fff0568485b) + 0 bytes [UnknownFile:0]
ntdll.dll!UnknownFunction (0x00007fff0568485b) + 0 bytes [UnknownFile:0]


Also my laptop specs.


Computer Information:
Manufacturer: Acer
Model: Aspire VX5-591G
Form Factor: Laptop
No Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz
CPU Family: 0x6
CPU Model: 0x9e
CPU Stepping: 0x9
CPU Type: 0x0
Speed: 2808 Mhz
8 logical processors
4 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Supported
AVX512F: Unsupported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Unsupported
AVX512VNNI: Unsupported
SHA: Unsupported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:
Windows 11 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: Intel(R) HD Graphics 630
DirectX Driver Name: nvldumd.dll
Driver Version: 22.20.16.4691
DirectX Driver Version: 30.0.14.9729
Driver Date: 6 2 2017
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: NVIDIA GeForce GTX 1050
VendorID: 0x10de
DeviceID: 0x1c8d
Revision: 0xa1
Number of Monitors: 2
Number of Logical Video Cards: 2
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 3840 x 1082
Primary Display Size: 20.00" x 11.26" (22.91" diag)
50.8cm x 28.6cm (58.2cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 1024 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: MONITOR (Intel(R) Display Audio

Memory:
RAM: 16252 MB

VR Hardware:
VR Headset: None detected

Miscellaneous:
UI Language: English
Media Type: Undetermined
Total Hard Disk Space Available: 1441542 MB
Largest Free Hard Disk Block: 824608 MB
OS Install Date: Nov 05 2021
Game Controller: XInput Controller #1 detected
MAC Address hash: 47f26676bcf216bf157e6bf9dcff269842793c57

Storage:
Disk serial number hash: 81184655
Number of SSDs: 1
Number of HDDs: 1

[PlayerNumber03]

Try forcing DX10 on startup. Add this to your launch commands:

-force-d3d10

I notice your crash is coming from DX11, likely a shading issue.

[Scopesy]

Thanks for the help but no luck sadly.

[PlayerNumber03]

You can also try -sm4 or -lowmemory

[skyguard]

We can see that you have 1050 but according to Steam, your laptop is using the HD630 built in card.
Make sure it is using your 1050.

[ZHR]

i Have verified the files like 3 times, and reinstalled the game 2 time, 1 normal and another full clean removing everything about ark, and nothing happend, so i making some tests to fix this error and i need a information, who have the same error can see the ping before join in the server ?, if you cant see the ping, i think its a connection problem, i tried to change DNS, VPN, changing IP, removing the internet router from the wall, but nothing worked, i trying more things and i need this information to help me, if i fix i come back here to help who have the same problem.

(I have the same problem too, i trying to fix this like for 1 week)

1- like this: https://imgur.com/a/ARBGbkG

2- Or this: https://imgur.com/a/6QrNbyQ

[PlayerNumber03]

LowLevelFatalError really should be a graphical issue.

[Luke Nukem]

in your graphic setting try setting the mesh level detail to zero that worked for me

[ZuluNiner]

I had this issue while running a specific mod that had updated on the server side but was not updating on the client side. I did the old fix of clearing my mods out and thus forcing a re-download. This did fix the version mismatch I was having but shortly after I started getting a similar low level fatal error when attempting to join a server.

If it was me I would uninstall all non-essential mods from the server and unsubscribe from all mods on steam, then delete all the mods in the mods folder and try again.

Good luck!

[ZHR]

Originally posted by ZuluNiner:

I had this issue while running a specific mod that had updated on the server side but was not updating on the client side. I did the old fix of clearing my mods out and thus forcing a re-download. This did fix the version mismatch I was having but shortly after I started getting a similar low level fatal error when attempting to join a server.

If it was me I would uninstall all non-essential mods from the server and unsubscribe from all mods on steam, then delete all the mods in the mods folder and try again.

Good luck!

i cant do it, because i using Epic games version, and i dont have any mods

[ZHR]

Originally posted by PlayerNumber03:

LowLevelFatalError really should be a graphical issue.

i think not, because i have reinstalled the ark 2 times, and the error started appear when i formated my computer

[retsam1]

Your error is one of the typical d3d errors that are common with Unreal Engine 4 games including ark.

Typically they occur due to attempting to play the game above the means of your rig or using modded content that is broken abandoned etc.

1. Your laptop is using a low end 1050 graphics card. This means you need to be playing in low settings for the most part for one. If you are not, then adjust down(even nvidia geforce experience tells you the settings to play in for typical play... just keep in mind it needs to go even lower if you are playing in conditions with lots of mods, urban base sprawl etc).

2. According to steam, your playing with 2 monitors and with 2 different resolutions. Restrict it to 1 and stick to the native resolution of the laptop.

3. If you are using nvidia geforce's overlay, dont. If you are using msi afterburner, dont. Both are known crash making issues.

4. Make sure that you keep steam and ark on the same hardrive and more wisely on the ssd not the hdd as loads and other things can occur.

5. Due to you using the laptop, steam defaults to detect the integrated graphics chip and its driver date vs the actual nvidia 1050 card's. While that is a common issue with the detection system, knowing whether or not you have accurately updated the nvidia 1050 card's drivers to the current one(beginning of december) we cannot know.

6. You're using Windows 11. Ark has seemed to give some Win 11 users issues too.

[PlayerNumber03]

Originally posted by ZHR:

Originally posted by PlayerNumber03:

LowLevelFatalError really should be a graphical issue.

i think not, because i have reinstalled the ark 2 times, and the error started appear when i formated my computer

If you read through the errors, you'll notice a lot of references to directx 11 (d3d11), viewports, output device, etc.

[ZHR]

Originally posted by PlayerNumber03:

Originally posted by ZHR:

i think not, because i have reinstalled the ark 2 times, and the error started appear when i formated my computer

If you read through the errors, you'll notice a lot of references to directx 11 (d3d11), viewports, output device, etc.

everyone is saying what the error is about, but i cant find a way to fix it

[Rhiload]

I have the very same issue, I run an AMD Ryzen 9 and RTX 2080TI, have well over 1TB SSD available on the same disk that I have this game on. Since the update I get this very error, tried re-installing the game, deleting/unsubscribing mods and verified the game files. My friends who have similar specs don't seem to have any issues with the game. Has anybody found any fixes yet? I tried the directx 10 boot option and updated my geforce experience drivers etc. Nothing seems to work

[Yuri Barkov]

I would be very interested in learning of a solution to this as well. New year, new crash. I get this error whenever I launch the game (before even getting to the main menu). I re-verify the files and it finds 10/11 to fix, but that solves nothing. I updated my graphics drivers as well, since that has fixed similar issues in the past, but it didn't in this case.